I have a customer of RapidSeedbox for the past nine years, and I can honestly say that the team has been absolutely brilliant. Responses to my emails come within minutes, on their chatline within seco... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... もっと見る
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... もっと見る
企業が回答しました
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... もっと見る
企業が回答しました
企業情報
当該企業による記述
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
連絡先
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, 香港
- support@rapidseedbox.com
- rapidseedbox.com
4.2
ほぼ満足
380件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 83％に回答しています
通常1カ月以上経ってから回答
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Quick response
Quick response, helped me out of a jam of my own making, knew exactly what to do.
2024年10月28日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your kind words! We’re thrilled to hear that our quick response helped you out of a tough spot. Our team is always here to provide the support you need!
Outdated Apps and Slow Performance
1. Outdated versions.
2. If you argue with them, they tell you to purchase a higher tier so you can update the apps!
3. Their seedbox takes time to read/check the files.
4. Not worth the subscription.
In 2023, they told me, "We'll refer your suggestions to the tech team!" Guess what? It’s the end of 2024, and they're still using the same outdated apps.
2024年10月26日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your positive feedback! We’re thrilled to hear you find our service reliable and our customer support responsive. We look forward to continuing to meet your expectations!
There is no support if you have an issue
2024年10月18日
自発的なレビュー
RapidSeedbox からの回答
We apologize for this. We do try to provide timely replies but sometimes we miss something due to various reason. If you can contact us maybe we can work something out. Looking forward to it.
Great service and product for the…
Great service and product for the price.
Running a VPS and there are lots of apps and packages that can be installed out of the box. All of it is easy to do and manage. All for a great price point!
Can't fault it 6 months in.
2024年10月17日
自発的なレビュー
RapidSeedbox からの回答
We’re glad you’re enjoying our service and finding the setup and management of apps on your VPS straightforward and cost-effective. Thank you for your positive review!
Fantastic Customer Service every time
Fantastic Customer Service every time, Ronal is the best
2024年10月10日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your fantastic feedback about Ronal and our customer service! We’re delighted to hear that you’ve had consistently great experiences.
Top notch service
I received a quick response to my question from the group. I always get a quick response with a willingness to help from the whole crew. Their customer service is always top notch and this is why I will continue to be a happy customer.
2024年10月8日
自発的なレビュー
RapidSeedbox からの回答
We appreciate your kind words and are thrilled to provide you with quick and helpful responses consistently. Thank you for being such a loyal and satisfied customer!
Great service
Initially received some robotic responses that doesn't really help, but if you get the right rep then you will get the good customer service that you want to solve your issues.
2024年10月9日
自発的なレビュー
RapidSeedbox からの回答
We apologize for the initial inconvenience, but we’re glad to hear that our team was able to address your concerns effectively. Thank you for your patience and for sharing your experience!
Great support and service
Great support and service, any problems can be solved and helped in time
2024年10月4日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your positive feedback! We’re thrilled to hear you had a great experience with our support team. We’re always here to help!
Ronal from the support team was super…
Ronal from the support team was super helpful and patient. Excellent service.
2024年8月30日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your kind words! We're glad to hear Ronal provided excellent service. Your satisfaction is our priority!
Great privacy and apps
Great privacy and apps. The tutorials in the forums simple to follow even for beginners.
2024年8月22日
自発的なレビュー
RapidSeedbox からの回答
Thank you so much for your positive review! We’re thrilled to hear that you find our privacy features and apps helpful, and that the tutorials are easy to follow. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Best supplier i have found!
Changed from another reputable seed box supplier to Rapid, due to price increases.
Must say I have never looked back, the customer support and response times are A++
Service works and all their features and programs have well written guides, and if I find an outdated guide it takes them no time to update it.
Only positive things to say about Rapid!
2024年8月15日
自発的なレビュー
RapidSeedbox からの回答
We appreciate your feedback! It’s great to know that our support, response times, and updated guides have met your expectations. Thanks for choosing Rapidseedbox!
RapidSeedbox からの回答
Thank you for your positive feedback! We’re happy to hear that you trust our support and find it helpful.
Rarely Takes More than One Response from Support to Resolve Issue
To sum it up quickly - I've contacted Support with multiple questions over the last year or so having to do with different configurations on my seedbox.
I cannot remember a single time where the issue wasn't resolved within one or two responses from Seedbox Support. Efficient and friendly help.
2024年8月11日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your continued trust in our support! We’re pleased to hear that we’ve been able to resolve your issues efficiently and effectively.
Friendly and over the clock support!
Friendly and over the clock support!
Got my IPv6 subnet in under 10 minutes. Without KYC bses, LOA instantly provided after the payment was succeded. Recommend!
2024年8月7日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your kind words! We’re delighted to hear you enjoyed our quick and hassle-free service. Your recommendation means a lot to us. If you need anything else, our team is always here to help!
Best seedbox service ever
I try it very much servers for seedbox in my last 20 years, and this was the best service by far.
I could only recomend for enyone.
2024年8月8日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your high praise! We’re thrilled to be your top choice after 20 years of experience. Your recommendation means a lot to us.
Sergey is the man
The RapidSeedbox support team always sets a high bar.
Sergey was very patient and professional with my request. Thank you Sergey!
2024年8月5日
自発的なレビュー
RapidSeedbox からの回答
We’re glad to hear about your positive experience with Sergey and our support team. Thank you for your kind words and for choosing RapidSeedbox!
I updated the OS and was having some…
I updated the OS and was having some applications issues. The support team resolved them immediately.
2024年7月29日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your review! We're glad our support team could resolve your application issues promptly. Your satisfaction is our priority! 🌟
support exprince
very easy to follow instructions and also helped fix a few issues that i was not aware of.
2024年7月29日
自発的なレビュー
RapidSeedbox からの回答
Thank you for your feedback! We’re glad our instructions were helpful and that we could resolve those hidden issues for you. 😊
fast support that solved my issue!
2024年7月23日
自発的なレビュー
RapidSeedbox からの回答
Thanks for the review! We’re happy our fast support could solve your issue. 🚀
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