Rascal Clothing レビュー 1,379

TrustScore 5段階評価の4.5

4.4

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfec... もっと見る

5つ星のうち4の評価

Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... もっと見る

企業が回答しました

5つ星のうち5の評価

Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was p... もっと見る

企業が回答しました

5つ星のうち5の評価

Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. アクティブウェア店
  3. 若者向け衣料品店

Rascal Clothing について

当該企業による記述

Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.

The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.

Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.

No limitations. #BeRascal.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

1379件のレビュー

5つ星
4つ星
3つ星
2つ星
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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

WOW what an experience

WOW what an experience. My children are great Wingrove family fans and they have been begging me for it so I got them it and although we had to get an exchange because it was a bit small it was perfect. Thank you

2026年4月10日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service and care

Excellent customer service and care
I had a problem with one of my items and it was sorted at super speed
Keep doing what your doing and I would definitely shop with you again 👏

2026年1月26日
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thank you for the kind review :)

5つ星のうち5の評価

Amazing service

Amazing service , easy returns , exchanges , and response to emails . Highly recommend . Quality of clothing is great . Very very impressed

2025年12月8日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thank you, have a great Christmas from team Rascal

5つ星のうち5の評価

Great customer service from Rascal…

Great customer service from Rascal Clothing. Had an email as part of order out of stock and was told that if I placed a re order the postage would be refunded. After placing my order my refund was processed immediately and Dave emailed me straight away to let me know that was done. Great communication which is rare these days !

2025年11月29日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thank you for your review Lauren, have a great xmas!

5つ星のうち1の評価

Disappointing

I ordered a full set for my son for Christmas. When it arrived, the size wasn’t right. My plan was to buy the correct size and return the original, but when I started the return, the website offered to process an exchange for me instead. Great, or so I thought.

The parcel was delivered back to Rascal on 24/11. By 26/11, their website still showed it as “not received,” so I contacted them. I did get a quick reply, but I was surprised to be told that the set I wanted to exchange for had sold out—and that all they could offer me was a refund.

Two things really disappointed me:

No one contacted me to inform me of this. I only found out because I chased it up.

How can a company offer an exchange and then sell the replacement item to someone else?

Overall, a very frustrating experience.

My son is a great Wingrove Family fan, but no more Rascal Clothing in our house!

2025年11月26日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

We explained to this customer that exchanges are subject to availability on receipt of the returned items and whilst the requested items were out of stock, we twice offered them alternate options.

Although we try to process returns as quickly as we can, once a return has been received at our warehouse, our terms state that we have 14 days to process it. In this instance we were chased 2 days after delivery back to us.

5つ星のうち5の評価

Excellent Customer Service

I recently purchased a pair of Acid washed Joggers , age 7/8 for a  Christmas present. The price for the joggers was £37.95 less discount plus postage making a total to pay of £38.11. 

A few days later, after following their site, I found that the joggers had been reduced to £22.99. 

I contacted the company pointing out the difference in costs.

I received a reply from ‘Dave’ the next day and I was genuinely surprised and delighted to read that they had agreed to refund the difference in price which, by the way, I have already received.

It’s not very often that you get a company who listens and acts in the interests of  their customers.

Well done to Dave and the company. And the joggers are great. My great grandson will love them. x

2025年11月24日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thanks so much for this review, we're glad we resolved your question.

5つ星のうち5の評価

Prompt service and great customer…

Prompt service and great customer relations.
Grandson really enjoys wearing the Rascal clothing collections .
The quality of the clothing is excellent and branding is very stylish.
Pricing is very competitive within the sportswear / casual industry

2025年11月6日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

Hi Denise, thank you for your review! We're so happy that your grandson is a Rascal and loving our brand.

5つ星のうち5の評価

Received the wrong sized item from what…

Received the wrong sized item from what i ordered, which was very annoying, but Dave from customer services was so good and on the ball, my experience was with Rascal aftercare was second to none. He couldn’t have been anymore helpful, a credit to him and the company.

2025年9月24日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thanks so much for your review, we really appreciate it and will pass it on to the team.

5つ星のうち5の評価

Grandson’s birthday present 🎁

Edward loved his hoodie birthday gift and his Mom likes the Rascal range as they wear well, was well and the boys love them.

2025年8月28日
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thank you so much for your review, we're glad Edward loved his Rascal. We hope he had a great birthday!

5つ星のうち5の評価

The customer service has been excellent

The customer service has been exemplary. Thank you to Dave for sorting out my exchange and return and for being patient with a Nanny not used to the site. I know my grandsons love Rascal clothing too.

2025年8月19日
自発的なレビュー
Rascal Clothing ロゴ

Rascal Clothing からの回答

No problem at all, thank you for your review and happy we managed to resolve this for you.

5つ星のうち3の評価

Ok. Prices for the quality

Ok. Tracksuit comes up pretty small. Arrived with lots of cotton hanging where poorly finished. Unsure how it passed quality control.
Not washed it yet as unworn

2025年5月26日
Rascal Clothing ロゴ

Rascal Clothing からの回答

Thank you for your review, we will pass your feedback on to the team.

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