Raw Dog Food Company Ltd レビュー 

Raw Dog Food Company Ltd からの回答

2026年7月2日

Dear Judith & Simon,

Thank you so much for your positive review of Raw Dog Food Company!

Your kind words really made our day! It's brilliant that you have highlighted the genuine, helpful nature of our team, who strive to do what's best for our valued customers.

Our Nationwide delivery is reliable and convenient, and offers peace of mind when ordering your dog's raw food. We're thrilled that you find our delivery service efficient, meeting your timing needs from order to delivery to your door.

Sincerely, thank you for your 2 years of custom, and for entrusting our team, not only your raw feeding needs, but also for customer care, service and support.

Warm regards,
Jude and the Raw Dog Food Company Team

Raw Dog Food Company Ltd からの回答

2026年7月2日

Dear Sandy,

Thank you so much for your positive review of Raw Dog Food Company!

We're thrilled that you're happy with the genuine customer care and support your have received! Our team is positive, and places the happiness of our valued customers at the heart of all we do.

We love that you love our free Click & Collect service - it truly does make shopping for your dog's raw food easy and convenient!

Our trusted ranges offer the best in raw and natural feeding, and it's great that your dogs are happy and thriving on raw!

Thank you once again for your kind feedback, and for entrusting our team for your raw feeding needs.

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2026年5月1日

Thank you so much for your kind and positive review of your experiences at Raw Dog Food Company's retail store in Taverham!

We so enjoy welcoming you in store, meeting your spaniel and now, seeing gorgeous photographs of her 4 pups! It's such an exciting time for you, as you watch your spaniel become a nurturing mum.

It is our pleasure to offer support and advice regarding the care of your dogs. And also, how best to save more on raw when buying our quality, trusted ranges, especially with many more mouths to feed!

We look forward to seeing you again in the coming weeks to discuss puppy weaning, and, introducing them slowly to solid food.

Thank you once again for taking the time to share your review, and for entrusting our team for your dog's raw and natural feeding needs.

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2026年5月1日

Thank you kindly for your positive review of Raw Dog Food Company!

We pride ourselves on our wide variety of raw and natural ranges, and are excited to launch some new brands in the coming weeks, adding even more choice to your dog's raw feeding needs.

Our Nationwide delivery to you door is convenient and reliable. Tremendous care is placed when picking, packing and dispatching your order, so that you receive it on your chosen delivery day.

Thank you once again for taking the time to share your review and for entrusting Raw Dog Food Company.

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2026年5月1日 に更新

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you find our customer service prompt and communicative, providing an all round great experience!

We love Reggie's too, and pride ourselves on entrusting quality brands that offer value and variety. Keep a look out on our website, as in the coming weeks we're launching some exciting new Reggie's products that I'm sure your dog will love!

Thank you for recommending us to others, and for entrusting Raw Dog Food Company for your dog and ferrets raw feeding needs.

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2026年3月7日

Dear David,

Thank you for your positive review of Raw Dog Food Company and the brands we entrust!

We're so happy to hear of a reduction in Dottie's allergic reactions! You must feel so hopeful seeing Dotti's conditions ease, and the return of a happy dog!

Indeed, for some dogs, traditional farmed proteins may lead to reactions such as paw licking and itchy ears (environmental factors, especially at this time of year, may lead to reactions too). Elimination diets are always beneficial in identifying a possible source.

Southcliffe, was a great suggestion, as the brand offers not only protein variety, but most importantly, offers single protein and mixed protein options, with clear composition descriptions, giving peace of mind.

The health and happiness of dogs is paramount to all that we do. Please know that should you require further support regarding Dotti's raw diet, our friendly, knowledgeable team is always happy to assist.

Thank you for entrusting Raw Dog Food Company and for taking the time to share Dotti's story.

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2026年1月28日

Hi Vicky - thank you for the 5 stars! Whilst we do everything possible to provide the best service and products to our customers, the delivery part is literally out of our hands!! Whilst nearly 99% of orders are delivered next day, there can always be practical problems - like snow and floods!! Thankfully, we have a great logistics partner (and customer service team - thanks guys!!) and I'm very happy to hear that this was quickly resolved to your satisfaction.

Raw Dog Food Company Ltd からの回答

2026年1月28日

Hi Mandy, thank you for taking the time to give us the thumbs up. It's great to know you have such as positive experience with us and we look forward to serving you again soon!

Raw Dog Food Company Ltd からの回答

2026年1月28日

Hello Sarah, thank you for such a positive review. We always try to go above and beyond to provide the best service and products. We look forward to seeing you next time you pop in!

Raw Dog Food Company Ltd からの回答

2026年3月5日

Dear Melissa,

Thank you for thank you for positive review of Raw Dog Food Company!

The team know your orders well, and are thrilled that you are so pleased with all elements of our service to you - from the variety of our product ranges to reliable, convenient delivery, as well as our genuine and friendly team. We're most pleased that your Labrador loves her food and that she's healthy, happy and thriving on raw!

Thank you for entrusting us and for your valued recommendation to others. Your support and custom are greatly appreciated.

We look forward to packing your next order!

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年11月10日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you are so pleased with our customer service care and standards. We place our customers (and their dogs and cats too!) at the heart of everything that we do. The team genuinely enjoys helping customers, from raw feeding advice to ordering, and strives towards prompt, positive outcomes.

Thank you for your valued custom, and for choosing Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年11月7日

Thank you for taking the time to share your feedback, and for highlighting our customer service and care, as well as our extensive brand and product ranges.

Our entire raw and natural ranges are available at our Taverham retail location (and on our website too!). Due to expansion, all our Click & Collect orders are packed and dispatched from our central warehouse and logistics centre. We are really proud of our Click & Collect network, as it is a free service and offers convenience with some pre-planning. A great feature of our Taverham Click & Collect is that if you have forgotten something in your order you can easily pop into our retail store to purchase.

Complete minces with fruit and vegetables are available at a variety of price points to suit a range of budgets. Please do ask a member of our friendly and knowledgeable team regarding what brands include plant nutrition at the price point that suits you - we'd be more than happy to assist. Another option is to boost and all protein 80:10:10 mince with a supplement blended with wholesome fruit, vegetables, herbs and seeds that re-hydrates with water. Many of our customers like to add plant nutrition and this offers a convenient and nutritious alternative.

If you should have further questions please do not hesitate to contact our Retail Manager at info@rawdogfoodcompany.co.uk or call 01603869707.

Thank you once again for your feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月29日

Dear Ade,

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you're so happy with our customer service standards, as well as our range of trusted brands, specifically our expansive 80:10:10 ranges!

The best review we receive is when our valued customers let us know that their dogs love their raw! It must give tremendous peace of mind knowing that your bulldog enjoys their food and is living the benefits.

Thank you for your kind recommendation to others, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月29日

Dear Suzanne,

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you are so pleased with our customer service standards! Our team loves dogs and genuinely enjoys supporting our customers and their dogs.

The best feedback we receive is when our customers let us know that their dogs love their raw! Our team shares our customer's motivation - to ensure their dogs thrive, and live healthy and happy lives.

Thank you for your positive feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月20日

Thank you for your positive review of Raw Dog Food Company!

Your review really highlights our team's commitment to customer care and service. And when systems don't go as planned due to factors out of our control, (such is life sometimes), we do everything we possibly can to make things right. Our team earnestly works towards meeting and exceeding customer needs and expectations, and genuinely enjoys making customers happy and supporting happy, healthy pups too!

Thank you for your support and understanding, as we navigated a one off external courier issue, and for working with us towards a positive resolution. Now that's teamwork!

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs!

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月20日

Thank you for your positive review of Raw Dog Food Company!

We're thrilled that you find our team friendly and helpful! Our team genuinely enjoys supporting our customers and sharing their knowledge of raw feeding and advising on our range of trusted brands.

It must give tremendous peace of mind seeing your dog enjoy their raw food, and benefiting inside and out from the goodness of raw.

Thank you once again for your valued feedback, and for entrusting Raw Dog Food Company for your dog's raw feeding needs!

Warm regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月16日

Dear Jane,

Thank you for your positive review of Raw Dog Food Company!

We're so pleased that you find ordering easy and convenient, and that our variety of products suit your dog's raw feeding needs.

Thank you for your valued feedback!

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月15日

Dear Debbie,

Thank you for taking the time to share your review.

I was in store that day, and am so pleased that our Manager was able to successfully assist with your enquiry. Thank you for highlighting our helpful customer care and service our team extends! We are a a genuinely friendly and supportive team, who are always happy to work with our customers towards the best, positive outcomes.

Thank you once again for your valued feedback!

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月15日

Dear Lynn,

Thank you for your positive review of Raw Dog Food Company!

Our team works earnestly to provide the best possible experience, from raw feeding support and advice to ensuring orders are conveniently placed and fulfilled efficiently.

Thank you once again for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs!

Kind regards,
Jude

Raw Dog Food Company Ltd からの回答

2025年10月15日

Dear Bea,

Thank you for your positive review of Raw Dog Food Company!

We're delighted that you are happy with our varied product ranges from trusted suppliers, efficient delivery timeframes, as well as our customer care and service standards. Thank you for highlighting three important areas that we take tremendous pride in!

Thank you once again for your valued feedback and for entrusting Raw Dog Food Company for your dog's raw feeding needs.

Warm regards,
Jude