Patti Strout's service is unparalleled. Her follow up and customer service were great all of the way through. I highly recommend using Patti at the Draper location.
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Patti Strout's service is unparalleled. Her follow up and customer service were great all of the way through. I highly recommend using Patti at the Draper location.
企業が回答しました
I bought a dryer on Friday. It said ready for pick up Saturday morning from Draper and when I called to pick it up Saturday afternoon, they said it should’ve said ready on Monday not Saturday. Very fr... もっと見る
企業が回答しました
We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... もっと見る
企業が回答しました
We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... もっと見る
企業が回答しました
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
当該企業による記述

Affordable furniture, appliances, and electronics since 1932
13300 S 200 W, 84020, Draper, UT, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They are always helpful and friendly and help me meet my needs.

RC Willey - Draper からの回答
Patti Strout's service is unparalleled. Her follow up and customer service were great all of the way through. I highly recommend using Patti at the Draper location.

RC Willey - Draper からの回答
I bought a dryer on Friday. It said ready for pick up Saturday morning from Draper and when I called to pick it up Saturday afternoon, they said it should’ve said ready on Monday not Saturday. Very frustrating.

RC Willey - Draper からの回答
The customer service person was very helpful and kind.

RC Willey - Draper からの回答
You have done a good job actually. Prices are very high and the furniture I bought went on sale the next week. That was a bit depressing. Anyway, overall, RC Willey has been great.

RC Willey - Draper からの回答
Pleasant person doing the handlining of adding the sale into my account,

RC Willey - Draper からの回答

RC Willey - Draper からの回答
I think the help was Great, they weren’t overwhelming us. They let us choose our appliances at our pace.

RC Willey - Draper からの回答
The sales force is the greatest. I only problem was with the delivery had to call four times to different people to get the problem corrected. Finally the sales man that helped us with the order got involved. We were set for the delivery at 7:30 am and took till 3:00 to finally get it delivered.

RC Willey - Draper からの回答
I needed to call customer service to clarify my delivery options. The representative that I spoke with (Tom) processed a complete re-do of the transaction (which was necessary) and was very kind and knowledgeable and overall stellar in his work.

RC Willey - Draper からの回答
The purchase that I made was easy and the credit details were very helpful. The pick up process was also explained well in the paperwork and the pick up itself was easy.

RC Willey - Draper からの回答
I use my account often for emergency auto repairs and it eases my stress to be able to have the six months no % plan. Thank you!!!

RC Willey - Draper からの回答
If I could give less than one star, I would. The customer service here has been absolutely awful. I’ve been waiting for my delivery for three weeks, and the date keeps getting pushed back. Each time, I’ve had to chase them down myself for answers after being promised a callback that never comes.
I purchased this furniture weeks ago and was genuinely excited about it, which makes this whole experience even more disappointing. The lack of communication and follow through is unacceptable. I understand delays can happen, but being ignored and constantly having to hound customer service for basic updates is frustrating and unprofessional.
I would not recommend purchasing from here unless you’re prepared for poor communication and ongoing delays.

RC Willey - Draper からの回答
Easy online purchase, easy pickup at will-call, smooth working experience. Bought a new microwave in the late morning and had it installed and working by 4:30pm the same day.

RC Willey - Draper からの回答
We are always happy and grateful to work with Janese. She takes good care of us and makes sure all our concerns are addressed and we are satisfied. We have worked with her for 7 years. She keeps us coming back for everything we need for our home.

RC Willey - Draper からの回答
They akways give no interest to pay things off and awesome to work with

RC Willey - Draper からの回答
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