RC Willey - Draper レビュー 

370
TrustScore 5段階評価の4.5

4.3

13300 S 200 W, 84020 Draper, UT, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very slow at providing warranty on our entertainment center. When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return. Fi... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... もっと見る

企業が回答しました

5つ星のうち5の評価

Always a good experience. I have been working with Warren Brock for years and he is so helpful and has a ton of knowledge on the furniture.

企業が回答しました


企業情報

  1. 家具店
  2. 電化製品店
  3. 電子機器店
  4. 床材店
  5. 日用品店
  6. マットレス専門店

当該企業による記述

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

当該企業による記述

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

連絡先

4.3

優良

TrustScore 5段階評価の4.5

370件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(370)

過去12か月のレビュー数: 992

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Walt Cook was so helpful

Walt Cook was so helpful. I appreciate the time he spent getting me the best deal.

2025年11月25日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Michelle! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち1の評価

The TV I was sold is broken

The TV I was sold is broken. I can’t get a replacement for two weeks and when I called customer support they were rude and did nothing to make it right. At least give me some kind of discount!

2025年11月21日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Ryan! I apologize for the inconvenience and frustration you have experienced. Our records show that you have spoken with our customer service and decided to return the TV. If you would like to arrange an exchange instead or reselect, you can always contact our customer service at 801-596-6950 for assistance.

5つ星のうち5の評価

Draper RC- wow

We worked with David Johanson

He made all the difference

We came in for one thing and left with 10 things

Great experience

2025年11月15日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

5 stars! Excellent customer service

We have purchased many items from RC WILLEY in the last year or 2. We couldn’t be more thankful to the staff, they aren’t pushy, and they help you along the way with all your questions! Within the last year we purchased a fridge, couch, a washer and dryer, and recently, a new stove ( we had a run of bad luck on appliances at our house ). Huey helped us with all of our appliance needs, with great knowledge and kindness! Annel helped us pick out our couch with great patience, as we went back and forth on what we should get. She was never pushy, or bothered by our 100’s of questions. She just made sure we got exactly what we wanted! The manager, Andrew, helped us with our refrigerator, and couldn’t have been more helpful and knowledgeable about the products we were looking at. They also offer 12 month interest free financing, which has been great for us! Thanks to the whole staff at the Draper RC Willey, they were simply amazing! Quick shout out to the delivery staff, on time, took our old appliances with them, and very fast installation too!

2025年11月8日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

We are so glad to hear that everyone went above and beyond to make sure your experience was amazing, Dave! We hope that you enjoy your new furniture and if you have any extra questions, please don't hesitate to reach out to us!

5つ星のうち4の評価

`Carpet install

`I only gave 4 stars because my carpet did not come when promised and then I was put out 2 weeks waiting for the install
The installer was fantastic!! His partner was ill that day so he installed all the carpet himself. He was very respectful of our home with no damage to the walls. The carpet install was excellent. I give him 5 stars!!!

2025年10月27日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Dale and Pat! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Great

Liked everyone no one was pushy. Very nice and tolerant of my lack of ability to make and keep my decisions!

2025年11月3日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Kathi! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

David

David, my installer, was professional and did a great job. Carpet looks great.

2025年11月3日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Great choices, great salesman!

Our salesman, Weston, was a good listener, not pushy, and helped us to make the optimal decision for our new sofa. We are also pleased with the variety of quality furniture options provided by RC Willey.

2025年10月29日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Dave! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

RCW did the right thing. Thank you

OKAY....I stand corrected. Someone at RCW answered my review, gave me a number to call and a wonderful lady in accounting took care of the interest as a courtesy to a loyal customer so thank you to her and whoever was kind enough to answer my nasty review. My faith in RCW has been restored.

I have bought 10's of thousands of dollars worth of furniture from RCW over the last 30 years. 18 months ago I bought a $9000 massage chair from the SLC store and paid $400/mo and paid all but $98 of the balance in 17 months and scheduled the final $98 payment per my bill on the 3rd of the next month. when I opened my statement they had charged me $1228 in interest because they said my 18 mo no interest ran out on the 30th of the month...a few days before the 3rd like my bill said. what a scam and there is not way to contact anyone who could fix this so I contacted my salesman who went mum. after 30 years I will never go there again

2025年11月2日
自発的なレビュー
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Don! I apologize for the inconvenience and frustration you have experienced. I am unable to discuss account information via online methods such as reviews, email, or chat. I recommend calling our billing department at 801-461-3940 for assistance with your account. They are open from 7 am to 8 pm MT Monday through Saturday.

5つ星のうち5の評価

Fantastic Service

Ordered our dishwasher online Wednesday. It was delivered and installed by J P on Friday. Fantastic service.

2025年10月22日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you so much for the fantastic review! We are so glad to hear that your dishwasher installation went wonderfully, we hope you enjoy your new appliance!

5つ星のうち2の評価

Not impressed

Came to pickup my item I had ordered online. Called as directed when we arrived. Nobody else was there waiting to receive their item, it was just us. Watched employees goofing off and riding around on the hand truck/dolly. Also, got the ever so wonderful cigarette smoke in our car as two employees walked out to have there smoke brake. It took almost 15 minutes to get our item. Gotten other items quicker when the pickup area was full!!

2025年10月18日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

We apologize for the inconvenience. It does take time to bring your product from the shelves to our will call and we know that can be frustrating to wait for. We do encourage you to call ahead of time so this process can get started prior to your arrival. If you need further assistance, please all our Draper Store at 801-567-2200.

5つ星のうち5の評価

Great communication and professional…

Great communication and professional install. Thank you.

2025年10月6日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you, Steven, for acknowledging our team's communication and our delivery crew installation being done professionally. We appreciate your support and look forward to seeing you again soon!

5つ星のうち5の評価

Never shop anywhere else except RC WILLEY Draper

From the time we walked in the front door we were treated with kindness & respect! Sales Associates Matt, downstairs & Paul, upstairs were awesome! 👏🏼 The office people truly exceptional as well. Thank you all.

2025年9月24日
自発的なレビュー
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you so much for the 5-star review! We are so glad to hear that you had such a great experience with us and that Matt and Paul were great to work with. We hope you enjoy your new furniture!

5つ星のうち5の評価

Vicki was great

Vicki was great, she helped find just the right sofas for our needs.

2025年9月25日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you, Cory, for the kind words about Vicki! We're glad to hear she was able to help you find the perfect sofa for your needs. Hope to see you again soon!

5つ星のうち5の評価

Carpet for our basement

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came out to measure was through and used a high tech measuring device, so there was very little waste. And Carlos the installer is a master carpet layer and our basement looks amazing. The 18 months no interest helps too. Thanks RC!

2025年9月16日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for your feedback on your overall experience and for choosing to buy flooring at our Draper location! Hope you love your new carpet and that we see you again soon!

5つ星のうち1の評価

Online order doesn’t match actual store hours : (

We ordered online in the evening for in-store pickup the next day. The checkout process said it would be open the next morning. In reality, the next day was Sunday, and the store was closed. I don’t care if it’s closed on Sunday, but the checkout should not have lied to us.

2025年9月7日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online order.

5つ星のうち5の評価

Easy to order

Easy to order, and go pickup my order.

2025年9月6日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Jason! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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