RC Willey - Draper レビュー 

371
TrustScore 5段階評価の4.5

4.3

13300 S 200 W, 84020 Draper, UT, US


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Very slow at providing warranty on our entertainment center. When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return. Fi... もっと見る

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5つ星のうち5の評価

We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... もっと見る

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5つ星のうち5の評価

We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... もっと見る

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5つ星のうち5の評価

From the time we walked in the front door we were treated with kindness & respect! Sales Associates Matt, downstairs & Paul, upstairs were awesome! 👏🏼 The office people truly exceptional as well. Th... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 電化製品店
  3. 電子機器店
  4. 床材店
  5. 日用品店
  6. マットレス専門店

当該企業による記述

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

当該企業による記述

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

連絡先

4.3

優良

TrustScore 5段階評価の4.5

371件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(371)

過去12か月のレビュー数: 1,011

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Smooth and Easy

It was a very easy smooth process to buy my computer and printer

2024年2月25日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Sheri! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち1の評価

Too many sales people!!

Too many sales people!!! My husband and I went into RC Wiley's over the weekend to look at couches and recliners. The sales people would not leave us alone!!!
They have 20 sales people for every person in the store. We spent the entire time dodging and telling salespeople we were just looking. We would just get rid of one and another one would walk up to us 20 seconds later, we didn't have any time to discuss a plan amongst our selves and ended up so stressed out from this that we ended up leaving and buying from John Paris.

2024年2月24日
自発的なレビュー
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

We apologize you felt you were unable to shop without being interrupted every few minutes to see if you needed assistance. We have passed your feedback along to that location for them to look into and see how to best address your concerns. Hope you have a great week.

5つ星のうち3の評価

When ordering online

When ordering online, I tried to use RC Willey financing but there was nowhere to click on that so I just used my credit card.
Also, it doesn’t say anything about taking away your old appliances that are being replaced.

2024年2月25日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hello! I apologize for the inconvenience you have experienced. Please call our billing department at 801-461-3940 for any questions you may have regarding your credit account. They are open from 7 am to 8 pm MT Monday through Friday, except for holidays.

5つ星のうち1の評価

I don't like that what ever you buy at…

I don't like that what ever you buy at Rc Willey you have to put it together same us Walmart or Amazon. Can't find the furniture at the store to see how it looks.

2024年2月17日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for the review and feedback on this. The product you had bought is one of our Ready to Assemble items that are shipped directly to you from the manufacturer. We do offer a lot of options for locally delivered products by our Drivers that can be assembled upon payment of a delivery fee.

5つ星のうち5の評価

Easy to work with sales

Easy to work with sales, even by phone on her day off!

2024年2月15日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Gilles! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Easy to online order

Easy to online order. Delivery men were polite and helpful. Love the recliner especially the color.

2024年2月9日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Tammy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Great Buying Experience

My experience with RC Willey couldn't have been better! I ordered my washing machine on line and picked it up later that day. This is the way shopping should be.

2024年2月10日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for the 5-star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

5つ星のうち5の評価

Very Pleasant Sales and Service Experience

The right deal, best selection, immediate availability, courteous and knowledgeable staff. Robert was great as were the finance and delivery people. Overall a very pleasant sales experience on the website, on the phone and in person at the store.

2024年1月27日
自発的なレビュー
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi David! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち3の評価

The lady at the will call desk wasn’t…

The lady at the will call desk wasn’t very nice. I was a little disappointed by that. Maybe she was having a bad day.

2024年1月3日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Nicco! Thank you for your feedback. We apologize for any inconvenience you experienced and we will pass this along to our store management for internal review.

5つ星のうち5の評価

Yvette McAfee is one of the best…

Yvette McAfee is one of the best representative I have ever worked with. She made sure to help get me the best product for what I was looking for. She made sure that I was satisfied with my purchase after it was delivered and I will definitely be coming back as a return customer because of her outstanding customer service!

2023年12月21日
自発的なレビュー
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Natalie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

The microwave we needed was in stock

The microwave we needed was in stock, well priced, and easy to pick up. Thanks!

2023年12月27日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hi Annie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち1の評価

Customer service did a great job to fix…

Customer service did a great job to fix the issue. Customer service five star. But experiences with online purchases using rewards points was bad. Need to be fixed for future.

2023年12月4日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for your feedback on your overall experience and we apologize for the inconvenience caused by our website. We will pass your feedback along to the necessary team so they can look into addressing this issue.

5つ星のうち5の評価

Easy order online

Easy order online. Easy pickup at the store. Friendly staff and customer service.

2023年11月28日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for the thoughtful 5-Star review, we greatly appreciate your business, and we hope you have a wonderful day and Happy Holidays!

5つ星のうち5の評価

Excellent 🤗😇

2023年11月23日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち1の評価

I was told that I would get an email…

I was told that I would get an email back because the lady obviously didn't want to stay on the phone with me. Never heard back...

2023年11月24日
RC Willey - Draper ロゴ

RC Willey - Draper からの回答

Thank you for the review and feedback, we apologize for the inconvenience you have suffered, we advise reaching out to our Customer Service at 888-584-5156 Option 1 or 801-596-6950 for details on your Online order.

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