RDM Direct Limited レビュー 

RDM Direct Limited からの回答

2025年12月1日

Thank you so much for your wonderful review! We’re really pleased to hear that our team was able to quickly identify and sort out the issue with your car. Providing friendly, efficient service is something we take great pride in, and it’s great to know we hit the mark. We truly appreciate your recommendation.

Many thanks
RDM Direct.

RDM Direct Limited からの回答

2025年10月8日

Hello Nathalie,

Thank you so much for your kind words and continued trust in us! We're delighted to hear that you've had consistently great experiences with our service team. Nick will be especially pleased to know his efforts are so appreciated — he truly goes the extra mile for our customers.

It's always a pleasure to look after your vehicle, and we’re grateful for your loyalty. If there's ever anything more we can do, just let us know — we’re always here to help.

RDM Direct Limited からの回答

2025年10月6日

Hi Martin

Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear about the frustration you had elsewhere, but we're absolutely thrilled that Marvin at our New Street branch was able to turn things around for you.

Marvin takes great pride in delivering excellent service, and your feedback will mean a lot to him — as it does to the whole team. We’re glad you’re happy with your Nissan Qashqai and the part exchange deal.

If there's anything else we can do for you down the line, please don’t hesitate to reach out.

Thanks again for choosing us and for the recommendation!

RDM Direct Limited からの回答

2025年9月29日

Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with Marvin and the team. It means a lot to us that you got a top price for your part exchange and found a great deal on your new car — that's exactly what we aim for!

Your kind words and recommendation truly make our day. We look forward to seeing you again in the future. Enjoy your new car!

RDM Direct Limited からの回答

2025年9月18日

Thank you so much for your kind words and recommendation! We're thrilled to hear you had an amazing experience from start to finish. Marvin will be especially pleased to know his efforts over the past 4 weeks made a difference – he's a valued member of our team. If you ever need anything else, we're always here to help. Enjoy your new car!

RDM Direct Limited からの回答

2025年9月17日

Dear Chris,

Thank you very much for your continued trust and loyalty in choosing RDM DIRECT for your vehicle purchases. We are truly grateful for your kind words and detailed feedback.

It’s incredibly rewarding to hear that our range of vehicles, transparent pricing, and flexible part exchange options have consistently met your expectations. We’re especially pleased to know that both Adam and Nick have provided you with the professional, helpful service we strive to deliver — from vehicle selection to after-sales care.

We sincerely appreciate your 10/10 rating and your willingness to recommend us. Should you ever need assistance in the future, please do not hesitate to reach out — we’re always here to help.

Thanks again,
RDM Direct

RDM Direct Limited からの回答

2025年9月15日

Hi David,

Thank you so much for your kind words and for taking the time to share your experience with RDM DIRECT! We're thrilled to hear that you found our service friendly, honest, and pressure-free — that’s exactly what we strive for. It’s great to know the car met your expectations and that the process was smooth from start to finish.

Your recommendation means a lot to us, and we truly appreciate your trust. If you ever need anything in the future, we’re always here to help.

RDM Direct Limited からの回答

2025年9月11日

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that we provided you with such excellent service during your visit. It’s wonderful to know that our assistance made your purchase experience as smooth and enjoyable as possible. Our team takes great pride in offering a personal and helpful touch, and it’s rewarding to hear that our efforts were appreciated.

RDM Direct Limited からの回答

2025年9月11日

Thank you so much for sharing your feedback. We’re delighted to hear that you had a great experience with us from start to finish! Our team is dedicated to providing a comfortable, pressure-free environment where our customers can take their time to make the best decision, so we’re thrilled that you felt supported throughout the process.

It’s also wonderful to know that we were able to assist with a quicker turnaround and meet your needs without any trouble. We always strive to go above and beyond for our guests, and your kind words mean a lot to us.

Thank you again for choosing us, and we look forward to welcoming you back in the future.

RDM Direct Limited からの回答

2025年9月11日

Dear Nathan,

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you’re enjoying your new car and that everything was handled quickly and smoothly. Our team works hard to ensure a seamless process, and it’s great to know that we met your expectations.

A special thanks for highlighting Niall’s exceptional customer service—he truly exemplifies the level of care we strive to provide. I’ll be sure to pass along your kind words to him.

We’re looking forward to welcoming you back next time, and we can’t wait to help you find your next car!

RDM Direct Limited からの回答

2025年9月11日

Thank you so much for sharing your experience with us! We’re absolutely thrilled to hear that your car-buying journey was such a positive one. It’s wonderful to know that Scott was able to assist you so effectively, going the extra mile to help with your financing options and answering all of your questions. We pride ourselves on offering helpful and personalized service, and it’s great to hear that Scott made the process easier for you and your partner.

Your kind words are truly appreciated, and I’ll be sure to pass along your thanks to Scott—he’ll be thrilled to hear he made such an impact on your experience.

We look forward to seeing you again in the future and helping with any of your car needs. Thanks again for choosing us!

RDM Direct Limited からの回答

2025年9月11日

Thank you for sharing your wonderful feedback! We’re so pleased to hear that you’re enjoying your 1 Series and that the service we provided exceeded your expectations. We believe in offering great value, so it’s fantastic to know that you found the price to be right and that everything—from the service to the fresh MOT—was handled smoothly.

It’s always our goal to ensure our customers drive off with confidence, and we’re thrilled to hear that your car has been running perfectly. Your recommendation means the world to us, and we appreciate your trust in our team.

Thanks again, and don’t hesitate to reach out if you need anything in the future!

RDM Direct Limited からの回答

2025年6月29日

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with Lucy. She takes great pride in providing professional, friendly service without any pressure, and it's wonderful to know she made your car-buying experience a great one. We'll be sure to pass along your compliments!

RDM Direct Limited からの回答

2025年6月29日

Thank you so much for your thoughtful review, Barrie! We're delighted to hear that you had a positive experience with the team at RDM. We understand that issues can sometimes arise, and we're glad we could resolve them quickly and provide you with a courtesy car in the meantime. Your kind words about our service mean a great deal to us, and we'll be sure to share your feedback with the entire team. Thanks again for choosing RDM – we truly appreciate your support!

RDM Direct Limited からの回答

2025年6月29日

Thank you for your feedback, and we're genuinely sorry to hear about your experience. We understand how frustrating and disappointing this situation must have been for you. It's clear we fell short of the service standards we strive to uphold, particularly around communication and follow-through.

We also regret that the vehicle did not meet the described condition, which ultimately affected the outcome of the sale. That said, the delays and lack of updates you experienced are unacceptable, and we are taking this seriously to ensure similar issues do not occur in the future.

Your time is valuable, and we sincerely apologise for the inconvenience caused. If you’d be willing to speak with us directly, we’d appreciate the opportunity to discuss this further and see how we can make things right.