First frustrated that initial quoted low price turned out to be glasses without lenses. After required options added price doubled (even before additional optional add-ons). Then received incorrect pr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been trying to return a pair of readers for three weeks and haven’t gotten a single response! HORRIBLE!
Not impressed. Totally understand that Covid-19 impacts everything but it took 20 days to receive my order. I keep receiving computer generated emails asking me to recommend them to my friends. Funny... もっと見る
企業が回答しました
I should have checked here first. My glasses broke like another review, while wearing them. I was going to process a return but I figure after reading other reviews I will just cut my losses and chalk... もっと見る
企業情報
当該企業による記述
Shop a wide selection of women's and men's affordable reading glasses, bifocals, reading sunglasses, and computer glasses in a variety of powers (+1.00 up to +7.00). Shop over 500 styles under $20.
連絡先
1300 Windhorst Way, Ste A, 46143, Greenwood, 米国
- 1-800-210-3975
- readers.com
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Worst readers ever dollar store last longer
Worst readers ever! Broke with in months of purchasing!! Dollar store brand last at least 2 years!! Foster Disney 2 different pairs $19 each. My neighbor who referred me with the same broke as well!! Take my advice and stick to dollar store readers!!
Returned a pair of reading glasses…
Returned a pair of reading glasses because they kept slipping off. I also returned at the same time a pair sunglasses that were supposed to be 3.0 and they were 1. Called them, they sent me a shipping label for which they will deduct from my supposed "refund". I have yet to hear from them and it's been over a week.
Ordered a pair of sunglass readers
Ordered a pair of sunglass readers. I didn't know they used USPS for delivery and told them how disappointed I was. Recent delivery times are bad. They actually refunded the shipping to keep me happy. So far, so good. Then I received the product. Thin and cheaply made in China. So sorry I went back to Readers.com. I made a mistake by not asking where they were made. It won't happen again. These go into the spare box to use in emergency's. Don't waste your money. I gave them 2 stars only because they refunded my shipping cost.
Good glasses at a fair price
The key is to review the reviews that purchasers post on readers.com. They post all the reviews that folks want to post! I have bought 8 pairs of reading glasses over a 2 year period and am happy with the quality. While it took awhile to get my order, their packaging of the glasses ensures that they arrive undamaged. Remember....READ THOSE REVIEWS, before you buy!
Look Good in Photos, poor on Performance
I have had at least 3 pairs of readers.com glasses come apart at the temples with the temple screws just loosening until they fall out. After the 90 day warranty, don’t expect to get anything but the satisfaction of having been able to complain about how poorly these glasses are made. You get what you pay for and at Readers.com, that’s not much. This is what they meant when the phrase ,”built in obsolescence” was coined… they expect to sell you lots of glasses over (a short) time. Now you know why.
Terrible shipping and customer service......…
They have a poor collection of eye wear. I was looking for sunglasses, polorized but all you can find is polorized bifocals. I don't want bifocals when I am driving. They have horrible customer service. I tried for days to track an order that seemed like it was taking forever to arrive and they don't answer their emails, or their phones and their live chat was worthless. Their shopping is a joke. I have decided to pay a little extra and get my reading glasses and or sunglasses polorized non bifocals via the local drug store. At least this way I can get what I want and when I want them.
What garbage
What garbage! waisted my timeand money on these only to find they scratch very easy! And how cheap is this company that they can't provide a case with them?
My guess they have a website cases.com to rip you off for more money!
HAD to give 1 star, NO STAR is better.
notes on the sophie glasses
Sophie magnification of 4 is a very thick lens, which is hard to tell by the pictures online. If you send them back you will recieve about half of what you spent as a refund due to shipping.....so be aware of the thickness, and cost to return.
JUST don't order
JUST don't order. Don't call holds indefinite. Don't try chat...it does not exist. Have to beg for return label. The glasses are marginal to poor quality. Too many options out there to try to deal with a loser company like this.
The frames are of reasonable quality…
The frames are of reasonable quality but the lenses are horrible. My $10 readers from Walmart are significantly better. My advice is to stay away from Readers.com and don't waste your money
I loved my glasses but fell asleep with…
I loved my glasses but fell asleep with the LAURA and it broke soo I ordered more. Can’t wait to receive them
Have ordered two pair of reading…
Have ordered two pair of reading glasses. Both pair have broken with what could be classified as 'minimal use.' Contacted their Customer Service and got some 'stock' reply citing Covid as the reason for slow response. I live 30 miles from Readers.com facility. Anyone who changed their business practices because of that is WOKE. Nothing other than some restaurants and bars in my town changed practices. Their glasses are one step above those at the Dollar Store. You don't even get service when they fail. AVOID.
Readers. com Where's your customer service
I ordered 2 pairs of glasses I received 1 pair. I have been trying to get information on getting the second pair of glasses or a refund for the glasses I didn't receive. The customer service is nonexistant.
Wrong glasses sent
I received the wrong pair of glasses & power was even close to the original pair that I wanted. I am a 1st time customer and it will be the last time I order from this company. I should have read the bad reviews before I ordered from this company!!!
Unpleasant experience
Unpleasant experience
Unpleasant experience, terrible Customer service, you can not get in touch with them by phone, it never works, and they never respond to your email. I order magnified sunglasses, lenses are way off, magnification is incorrect, top part of the lenses not magnified it all. Lenses absolutely terrible. Plus it took one month for delivery..... I send them email over a week ago and they still hadn't reply
If I had known glasses were MADE IN…
If I had known glasses were MADE IN CHINA, I would not have ordered.
Two weeks and no glasses. Phone recording says company is closed.
Two weeks and no glasses. Called the company and recorded message says the company is closed in the middle of the day. Usps tracking info says my order was never received from the shipper.
I purchased some frames
I purchased some frames. I don't care for them and when I go to return them it says my email is not recognized! I have emailed them twice and still no response! Thank god I didn't spend a lot of money but still what a racket! BBB here I come!!
Save yourself some grief
I ordered 2 pairs of readers on April 8th they are still not here as of April 20th. I called customer service, they said its not their problem.
Save yourself some grief & purchase from Amazon or other reputable source.
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