First frustrated that initial quoted low price turned out to be glasses without lenses. After required options added price doubled (even before additional optional add-ons). Then received incorrect pr... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been trying to return a pair of readers for three weeks and haven’t gotten a single response! HORRIBLE!
Not impressed. Totally understand that Covid-19 impacts everything but it took 20 days to receive my order. I keep receiving computer generated emails asking me to recommend them to my friends. Funny... もっと見る
企業が回答しました
I should have checked here first. My glasses broke like another review, while wearing them. I was going to process a return but I figure after reading other reviews I will just cut my losses and chalk... もっと見る
企業情報
当該企業による記述
Shop a wide selection of women's and men's affordable reading glasses, bifocals, reading sunglasses, and computer glasses in a variety of powers (+1.00 up to +7.00). Shop over 500 styles under $20.
連絡先
1300 Windhorst Way, Ste A, 46143, Greenwood, 米国
- 1-800-210-3975
- readers.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The usual
The usual. Love the sunglasses. The shape, the frame color, lens color, fit. Easy to get simple bifocals for reading. They arrive fast either from the company or through Amazon. The frames break within a month or so. I treat them with kid gloves. This time I put them on my bureau after wearing them. Tried them on twice but decided on a different pair for the day. After about 3 days I picked them up to try on and frame at the top of lens was cracked and jobs fell out. That makes pair number 5 in 18 months. It also marks the end of my journey with Readers.com. if other quality sunglasses companies made it easy to buy their glasses with 2.5 bifocals for reading, no presciption, I would havevnever bought the 3rd pair.
Legit af company. Worth giving them a shot!
Bought my stepfather a bunch of glasses at readers.com bc they're one of the few places that carry a strong reading glasses prescription.
It was under $50 for 4 pairs of glasses mailed out, with a strength I can't find ANYWHERE.
After, I realized I should've checked reviews, and boy was I scared!! So many negative things were being said. I was going to cancel my order, but was told to just wait it out.
I'm glad I did!
They arrived on the date expected, less than a week after ordering.
Prescription appears correct.
One style of glasses were not available. I received an email and refund before I knew there was a problem.
Would it have been nice to know ahead of time that this style was sold out?
Yes
Did it cause any kind of hiccup for our order?
No, thankfully.
I had even called customer service to ensure the address was correct and the phone was answered promptly, professionally, and I was quickly assured everything was accurate.
No issues with this company.
Seems maybe COVID-19 caused some serious hiccups inside the company, perhaps they're newer, or smaller? Idk.
But I didn't see any of the problems so many other people had with readers.com
Maybe I just lucked out.
I hope YOU get to luck out with them, too.
Ordered there 2 other times a few years…
Ordered there 2 other times a few years ago. First order sent wrong glasses but after complaint, sent right one. Second order received right glasses. This time, ordered 3 pairs. One was on sale $9.00, second full price $17.95 and third pair on sale $10.00. Only sent 2 pair, the one full price and then charged me $17.95 for the $9.00 pair. No one answers phone and no live chat until 12:00 EST. Poor service and total rip off this time.
Quality
The last two pair of readers I purchased broke; one pair cracked at the frame and the second pair the screw kept coming out. I also ordered bifocal readers, and the bifocal part was not wide enough nor high. For what they charge, sale or not, their product is garbage.
Reading glass broke at hinge after only…
Reading glass broke at hinge after only infrequent use over a period of 11 months.
Don't Do It!
It's incredible to me that all the negative reviews are generally the same. I have been buying for a few years now. The first pair I still have, yet the dozens of subsequent pairs i purchased broke at the hinges within weeks. I just rationalized these as disposable glasses due to the cheap price but cool styles; but, i can no longer do this because i can't even get a month's use out of them. If you do buy, stay away from the plastic frames. I have given them hundreds of dollars each year for really nothing, I was about to repeat the same insanity just now with another $100+ order, but these reviews on Trustpilot solidified my experience and finally broke this dysfunctional spell ... moving on!
I have been buying readers from this…
I have been buying readers from this company for a few years and I tell myself, don't waste anymore money. The quality has become shabby with the prises rising. The last 3 pair I bought broke within a week's time for various reasons, stem snapped off, lens popped out and so on. I will not invest any money into poorly constructed Eyewear. Which is really a shame, I've enjoyed the different styles
Shady company
This company states that they have easy returns. No you don't! I received a pair of defective glasses that are loose on the side and you can't even return without paying a fee for a defective item. No phone service no nothing. I will not use this company anymore. I will most likely have to dispute with PayPal or my bank.
I have purchased 2 pair of glasses and…
I have purchased 2 pair of glasses and both frames broke after 2 months of use. Don’t waste your money on these glasses. Total garbage. Very poor quality.
is there a ZERO star option
is there a ZERO star option? My glasses are on my face or in the case - always. Still, the frames cracked after 2 months. TRASH quality.
Excellent service
Excellent service, I exchanged a pair of readers and it went exactly as they said it should. Love these guys. I won't buy anywhere else. Plus I love my new pair! Just what I wanted!
Would give "NO" stars if possible
I purchased glasses, received them, didn't like them, looked at their return policy, printed label, sent back, original costs $30.14, they refunded $18.60 only, called them because I didn't understand why my refund was so small, they explained why, guess who will not purchase again.
Not received an order.
I have ordered a bifocal eye glass with the $19 dollars plus, and a bifocal with the price of 5 plus. Received the Fulham $5 plus which is trash. I did not get yet the $19 dollar plus an item that I ordered ahead of the Fulham $5 plus. Check my orders. Follow up..Today Feb. 6, I ordered a 5 dollars price Fulham for my wife which was a big mistake [it is a piece of trash] did not hear from them either. This company is a SCAMMER in doing their business. Stay away from this Readers.com company, buy your eyeglass from other companies.
Cheap junk Great style glasses
Great style glasses! Just cheap I have purchased three pairs because of style over a year and they all break after 90 days
Frames were cheaper than dollar store…
Frames were cheaper than dollar store glasses. Broke in a week. Expensive for the quality.
Glasses are absolute garbage
Glasses are absolute garbage. My $1 store readers are higher quality. I bought 2 pairs, they are reminiscent of glasses that would come with a Halloween costume. Joke of a store.
Cheap frames but excellent customer service
Let me just start by saying the glasses style looked great but the frames were trash, they broke in less than a month. However the customer service was exceptional, they made the return very simple, fast and easy. They just need to carry higher quality products.
Bad quality
The style was nice. The shipping speed was good. I liked that they were bifocal. The frame quality was bad. Both lenses fell out if the frame after only a week. I expected more for the price.
VERY PLEASED!!!
I received glasses today and I was surprised how fast it got here. I was VERY PLEASED with my order!!! The glasses are really cute and the lenses are clear, thin, and the power was exactly right!!! I thought about canceling my order because the reviews weren't good but I want to support the company since I had such a positive experience!!! Thanks!
Miserable Customer Service
Miserable experience! Ordered two pair of reading glasses. Took forever to receive and when I did it was not what I ordered! Tried calling….good luck getting someone on the line. A recording cut in every minute for 10 minutes saying the wait time is 5 minutes! I emailed only to be told it could take up to 2 WEEKS before someone reads their email! I do NOT recommend!
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