Real Boiler Servicing ltd レビュー 

305
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

5-star customer service! Absolutely no complain. Would highly recommend Our +13-year boiler started making tractor-style sounds and it got a full service maintenance done very quickly after calling... もっと見る

企業が回答しました

5つ星のうち5の評価

I cannot praise Real Boiler Servicing highly enough! They are everything you want from a gas engineer/boiler servicing business: professional, punctual, honest, reliable, fairly-priced. How often can... もっと見る

企業が回答しました

5つ星のうち5の評価

Ibrahim is one in a million. We had an urgent problem: our washing machine outlet was blocked and spewing out water everywhere. He came over on the very next day, and stayed late to fix the problem. I... もっと見る

企業が回答しました

5つ星のうち5の評価

We've been using Real Boiler Servicing for almost 10 years to service our 9 boilers. Ibrahim is the most conscientious and honest heating engineer there is. He takes pride in his work and always does... もっと見る

企業が回答しました

企業情報

  1. 暖房設備施工請負業者
  2. エアコン請負業者
  3. ガス技術者
  4. ボイラー・暖房サービス
  5. 配管工

当該企業による記述

You can trust Real Boiler Servicing and Maintenance to keep your home safe and warm, throughout the year. We deliver a prompt and reliable service from Enfield, North London, with excellent customer reviews. With over 17 years as registered gas safe plumbing and heating engineers, Real Boiler Servicing and Maintenance are here for your gas central heating system and offer a specialist domestic central heating system service. Real uses modern testing methods with calibrated digital equipment to collect and analyse data from your boiler. This means you get a safer, faster service that saves you money. It also helps us to understand how your boiler functions over time, so anticipating potential problems before they occur. It is strongly recommended that you have your gas boiler serviced once per year. The reasons for this are gas safety, efficient running of the boiler and economy. If you arrange to have your service before the chilly weather sets in, you can avoid the hassle of an emergency call-out for a non-functioning central heating system. Some of our services include: Central heating system repairs and maintenance Gas boiler servicing Landlords’ Gas Safety Certificate testing (CP12) Gas safety checks Radiators, valves and thermostats Smart heating controls and thermostats for greater economy Shower installation and repair Water supply pipe repairs Gas cooker installation Power flushing radiators for efficiency gains Plumbing repairs Tap repairs Most broken boilers can be fixed. We concentrate on repairing and servicing domestic boilers, quickly and efficiently. We don’t install boilers or sell new boilers. That way, our customers save money by running their gas water heaters using less energy and for longer. Customer service and integrity are at the heart of our business. For more information and reviews on Real Boiler Servicing and Maintenance please see our Facebook and Twitter.


連絡先

4.9

優良

TrustScore 5段階評価の5

305件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(305)

過去12か月のレビュー数: 34件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Boiler Service

A very professional, friendly and punctual service. Will definitely recommend.

2023年10月29日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for your review

5つ星のうち5の評価

Knowledgeable and experienced engineer

Received the usual quick response, always polite and friendly, great company to work with. Extremely knowledgeable and experienced engineer who resolved the problem on the first visit. Many thanks

2023年10月29日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for your review

5つ星のうち5の評価

Great service - as always

Ibrahim has done the annual service on my boiler for many years. I have always found him to be extremely efficient, knowledgeable, friendly and he explains what he's doing or what needs to be done. This year he also replaced 3 radiators that were over 35 years old and not working as efficiently as they used to. It was not a straightforward job but Ibrahim managed to sort it all out for me in his usual professional manner. Highly recommended!

2023年10月6日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to review us

5つ星のうち5の評価

Two thumbs up

Service technician came on time.
You can track the technician on your way to your address.
Reasonable Price
Technician was very professional and solution oriented person.
Two thumbs up

2023年9月4日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you so much for your fantastic review

5つ星のうち5の評価

Boiler sourcing and installation with no fuss

Boiler installation including supply of all components. Very high standard of workmanship, and took the time to make sure everything was just right. Kept us well-advised and informed throughout the process, and completed with very little disruption. Ibrahim was friendly, helpful, and knowledgeable.

2023年8月2日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you so much for taking the time to leave us a great review

5つ星のうち5の評価

Great service as always

Ibrahim kept me informed about scheduling, did a good job, and took the time to make sure everything was working properly and I knew how to use the new controls.

2023年7月11日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you

5つ星のうち5の評価

Ibrahim was very considerate and…

Ibrahim was very considerate and respectful and explained what he would do. He contacted us to let us know his ETA.

2023年3月11日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you, your time is appreciated

5つ星のうち5の評価

Always on time and do an excellent job.

Real Boiler Servicing have looked after my boiler for a couple of years for both servicing and repairs. They are obviously experienced in this type of service. The work is always carried out with care and the heating/hot water system is always left in perfect working order. Couldn't ask for a better job.

2023年2月16日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to review us

5つ星のうち5の評価

Awkwardly positioned pipes

Ibrahim moved pipes from one side of the boiler to the opposite side which enabled our kitchen fitter to utilise the freed up space efficiently. Friendly and clear communication throughout and a very satisfactory result. He also carried out an annual service of the boiler.

2023年2月9日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to review us it is much appreciated

5つ星のうち2の評価

Total waste of time. Cancelled same day of appointment

Firstly, after booking and being told all costs included up front, i receive an email saying "As you are location (north west london post code) is outside of our normal coverage area additional charge/s of £36 plus congestion charge (if applicable) per visit would apply. They then automatically take that if you dont reply to the mail.

As it was the day before i had no option but to accept. The morning of the scheduled appointment day, i received another email saying that they wont arrive as the engineer is sick and will also be off for the rest of the week! Also this company has only one engineer?!

Total waste of time, 2 stars as they managed to email me to at least tell me they were letting me down same day. Useless

2023年1月24日
自発的なレビュー
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to review us, we welcome your comments.

We are a small Enfiled based company who operate within our local area exclusively, your location is over an hour from us one way, (providing the traffic is ok) unfortunately we can not provide our local rates to cover such a large area and must charge a modest fee for out of area calls.

We do not promote our business outside of our area but as we operate an automated online booking system sometimes booking can come through that we are unable to accommodate or adjustments are required, in these cases, we will always reach out to our customer and make them aware of the options available to them.

We do not take any payment upfront but customers are presented with the option to pay upfront if they choose at the time of booking online, as you opted for this we refunded your payment immediately once it was apparent we would not be able to deliver this service to you.

Sometimes as it was in this case it is better to cancel or defer an appointment than to turn up ill and possibly spread and contaminate our customer's home, an alternative engineer was not an option in this case due to your location.

Im sorry to hear you are not satisfied with your experience and hope the above is a satisfactory explanation as to why we made the decisions we did.

5つ星のうち5の評価

Engineer Ibrahim

Engineer Ibrahim, was brilliant, from start to finish. My elderly friend was having a issue with her boiler, Ibrahim came to sort the problem, he tried a couple of options and fortunately the 2nd option was correct. Boiler is running properly know.
I would highly recommend this company.

2022年11月16日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to review us

5つ星のうち5の評価

Top class work !

As always, absolutely excellent work from Ibrahim & his team ! Very reliable, professional & friendly! Finding competent tradesmen is becoming more challenging by the day, however these guys most definitely have it. I can highly recommend them !!

2022年11月21日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for your feedback

5つ星のうち5の評価

Central Heating Repairs Thank you for attending our home to…

Thank you for attending our home to repair our central heating. After an initial wait for you to attend, the job was well done and our heating is working and we no longer feel cold. All the parts used and the servicing of the system was good. We are happy about the general service and hope to use you in the future.

2022年11月24日
Real Boiler Servicing ltd ロゴ

Real Boiler Servicing ltd からの回答

Thank you for taking the time to leave us a fantastic review.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報