Rebel.com レビュー 

820
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Rebel has had very poor systems for as long as I can remember. I’ve only stayed “by accident” because I don’t have time to transfer domains. Simple things like no reminder for a domain renewal BEFORE... もっと見る

5つ星のうち5の評価

I've been with Rebel for at least 6 years now and they are fantastic. Anytime I have a question they always guide me through it in language that I understand (Believe me I am NOT AT ALL a techie). Ev... もっと見る

企業が回答しました

5つ星のうち5の評価

Rebel solves problems quickly. That’s especially comforting for someone like me, for whom technology is a black box.

企業が回答しました

5つ星のうち5の評価

Good price when I bought my last domain. Easy peasy to transfer from another domain registrar. Customer service that comes from people, not bots. Site isn't totally overloaded with so much data as... もっと見る

企業が回答しました

企業情報

  1. ウェブ ホスティング サービス
  2. ・
  3. DNS プロバイダー
  4. 企業間サービス

当該企業による記述

Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.

Our hosting comes with a 99.9% uptime guarantee!

Peace of mind: included with Rebel hosting.

Hosting packages that come with our 99.9% uptime guarantee: - Business Hosting - Full Control Hosting - Managed WordPress - VPS Hosting

連絡先

4.4

優良

TrustScore 5段階評価の4.5

820件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(820)

過去12か月のレビュー数: 119件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Rebel offers great value and…

Rebel offers great value and exceptional service. There will come a day when you need someone to jump in and fix something and don't have time to sift through endless videos with the hope that you might quickly find what you are looking for (and that it will actually work). They have always been responsive and patient. Thank you so much.

2023年7月4日
自発的なレビュー
5つ星のうち5の評価

You may see some lower ranking reviews…

You may see some lower ranking reviews here, but as a customer of Rebel for 10 years, I can say I have been here while this company has expanded and recently undergone some technical upgrades which were laborious. Everything is working well here. The customer service is great and tech support has been exceedingly patient and informative, even after- hours! I will take this opportunity to thank Rebel and I'm here to purchase another domain today! Talk to you soon...and yes, I will be asking for help! But I did watch the tutorial!

2023年5月24日
自発的なレビュー
5つ星のうち5の評価

Rebel is our go-to Registrar

Rebel is our go-to source for searching and registering domains. The buying experience is seamless and their customer service (the most important part for me) is absolutely top-notch. Highly recommended.

2023年5月12日
自発的なレビュー
5つ星のうち5の評価

Why host anywhere else when your website here will always be yours....(Was a low blow to go daddy lol)

I don't know how anyone with half a brain could give these guys anything but 5 stars they have not only helped me with issues that I caused in the past and could have simply said we don't cover that or charged me instead they stepped up took the time to help me get what I broke fixed and also have taken good care of my site since I let them handle it. I would say they have the BEST customer service, the BEST prices, the BEST communication and this is what is most important in my books. Getting a response when your site has issues quickly having someone working with you trouble shooting and having it back up and running and quickly as possible! I would give them 5/5 from 2017 to Present FYI 1 Time maybe of down time in those years and not even positive it wasn't my ISP. These guys/gals have always gone over and above for me IMO!

2023年4月6日
自発的なレビュー
5つ星のうち2の評価

Not sure if this is a real site

Not sure if this is areal site, contact number does not work, and you can not chat to anybody and still don’t have a reply email

2023年3月10日
自発的なレビュー
Rebel.com ロゴ

Rebel.com からの回答

Hi Tania — we understand how frustrating it is when you're trying to get help and can't reach anyone. That’s not the experience we want for anyone, and we’re really sorry you were left feeling unsure about us.

To be clear: Rebel.com is a real company, proudly Canadian, and we've been helping people launch their online presence for over 20 years. If our contact number wasn’t working or you didn’t get a reply, we want to get to the bottom of that right away.

Please reach out through any of these channels — we’re here and ready to help:
📧 service@rebel.com
💬 Live Chat: Mon–Sun, 8am–10pm ET
📞 1-844-548-2157

We’d love the chance to turn this around for you. Thanks for flagging this.

5つ星のうち1の評価

Rebel.com email and web hosting sucks. Terrible customer support

Terrible customer support. After having to change my credit card details (due to a re-issued card) my email stopped functioning. Rebel.com support did fix this for me but then deleted my perfectly functional website. Once I noticed this, and reported it, they took a week for them to restore my website, and then (you guessed it) my email stopped functioning again. Now two weeks further into requests for them to fix this and support is non existant. My business has suffered from this, and its not worth the stress. I am transferring my domain asap.

2023年2月13日
自発的なレビュー
Rebel.com ロゴ

Rebel.com からの回答

Hi Paul,
We’re really sorry for everything you experienced. Losing access to your website and email — especially when it impacts your business — is unacceptable, and we completely understand why you'd be frustrated.

Since then, we’ve made important changes to how we handle hosting, billing-related issues, and customer follow-up. We’re also retraining our team to ensure issues like yours are escalated and resolved faster.

Thank you for holding us accountable. Your feedback is helping us build something better.
– The Rebel.com Team

5つ星のうち1の評価

They fraudulently keep your information even after you delete the account!

After years of transferring out my domains, I get billed for some email services that I NEVER signed up for. It's been happening for 3 months now.

Last time, with customer support, I made sure that my account is closed and that I don't even have a login anymore: Nabila (Rebel.com) Jan 10, 2023 "We do apologize for any inconvenience you may have experienced. We have removed the remaining outstanding on your account and closed your account."

Wrong. Today I got another email: Rebel.com Customer Service Feb 11, 2023 "We've tried to bill you for your order but the payment failed. Please verify your credit information."

Not only that, but I can reset my password even though I cannot login. Avoid them as it's terribly hard to get out!

2023年2月11日
自発的なレビュー
5つ星のうち1の評価

Price increase today of over 300%

I've been with Rebel over 20 years and have always been very happy with the service and pricing, but today they sprung a change on me that'll increase my monthly bill by over 300%. Worse is that the change will take place in only 7 days, leaving little time to find a new provider. There are heaps of other hosting providers offering similar prices to what I'm currently paying, so why would I stay with Rebel and pay 4 times as much?

2023年1月10日
自発的なレビュー
5つ星のうち5の評価

Excellent service

Excellent service. I called today to get help setting up 2 step authentication. Asked for a call back and Rebel called me back in about a minute. Solved the problem in less than 5 minutes.

2023年1月4日
自発的なレビュー
5つ星のうち1の評価

Stay Clear of this company

This company took my electricity as aronious transfer ,didn't know much about them but was transferred by Bill buddy ,I received an e mail from them telling me they would be taking my DD ,this was 1st and only e mail I had ever had from them ,no pack or anything ,contacted them telling them I was not moving to them ,I also contacted my own supplier telling them I wasn't moving ,by the time they got to it my electricity had gone ,my own supplier got them to release so they could get my supply back ,I took meter readings and paid my own supplier what I owed from July till September now Rebel Energy are sending e mails saying I owe them over £500 pound ,don't go anywhere near this company ,I also contacted ombudsman who they are not registered under so stay well clear .

2022年7月2日
自発的なレビュー
Rebel.com ロゴ

Rebel.com からの回答

Hi Karen,
It looks like this review was meant for Rebel Energy, an electricity provider in the UK. We’re Rebel.com, a Canadian company that provides internet services like domain names, website hosting, and email — we have no connection to utility billing or energy transfers.

We understand how frustrating your situation must be, and we hope you’re able to resolve it quickly with the correct provider. If there's anything we can do to help clarify further, don’t hesitate to reach out.

– The Rebel.com Team

5つ星のうち5の評価

Rebel always have what I'd want. Shout out to Zach.

Rebel always seems to have what I'd like, and the staff have always been friendly and happy to assist.

I was helped today, especially by a young man named Zach, who works at the Coomera Westfield Rebel Sport in Queensland.
I was looking at the many choices of braces and support for my knee. Zach helped me establish which one would be beneficial for my situation.

I was able to try them on, and he offered some great advice.

Cheers Zach.

2022年11月5日
自発的なレビュー
5つ星のうち1の評価

Horrible customer service

I am an IT professional for over 15 years. I wanted to give this company the benefit of a doubt but their customer service is sub par. Specially their phone support agent Solon. During the call he kept making absurd suggestions to try to rectify my issue. It's almost as if he was new and just trying anything to see if it sticks. Solon could use a course in Customer service. I had to end the call. Their chat support was a whole lot better. Glad I didn't have to speak to them again.

2022年9月29日
自発的なレビュー
5つ星のうち1の評価

Terrible communication and billing system

Often the company do not send you any emails to notify you that your domain is expiring. They will then let it expire and send you an email saying it has expired and if you would like it back you will have to pay a recovery fee.

I have raised support tickets about this in the past, but they don't fix the issue and it happens again a year later.

Look somewhere else to register your domain. they are a pain to deal with.

2022年9月10日
自発的なレビュー
5つ星のうち5の評価

In the service of my customers

In the service of my customers, I have worked with numerous IT /hosting providers including Rebel (and their predecessor Domains at Cost) for about 2 decades. Rebel is the only company that I would give a 5 star review. Their culture is one of friendly and prompt service and solutions. Always going that extra mile. I would strongly recommend them. Thank you to the team at Rebel. Keep up the great work!

2022年8月11日
自発的なレビュー

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