Rebel has had very poor systems for as long as I can remember. I’ve only stayed “by accident” because I don’t have time to transfer domains. Simple things like no reminder for a domain renewal BEFORE... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I've been with Rebel for at least 6 years now and they are fantastic. Anytime I have a question they always guide me through it in language that I understand (Believe me I am NOT AT ALL a techie). Ev... もっと見る
企業が回答しました
Rebel solves problems quickly. That’s especially comforting for someone like me, for whom technology is a black box.
企業が回答しました
Good price when I bought my last domain. Easy peasy to transfer from another domain registrar. Customer service that comes from people, not bots. Site isn't totally overloaded with so much data as... もっと見る
企業が回答しました
企業情報
当該企業による記述
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Our hosting comes with a 99.9% uptime guarantee!
Peace of mind: included with Rebel hosting.
連絡先
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, カナダ
- 1-844-548-2157
- hello@rebel.com
- rebel.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rebel offers great value and…
Rebel offers great value and exceptional service. There will come a day when you need someone to jump in and fix something and don't have time to sift through endless videos with the hope that you might quickly find what you are looking for (and that it will actually work). They have always been responsive and patient. Thank you so much.
Went from $40 to $130 by charging crazy…
Went from $40 to $130 by charging crazy prices for domain privacy which was (apparently) free only the 1st year, yet it's free with every other provider that exists.
You may see some lower ranking reviews…
You may see some lower ranking reviews here, but as a customer of Rebel for 10 years, I can say I have been here while this company has expanded and recently undergone some technical upgrades which were laborious. Everything is working well here. The customer service is great and tech support has been exceedingly patient and informative, even after- hours! I will take this opportunity to thank Rebel and I'm here to purchase another domain today! Talk to you soon...and yes, I will be asking for help! But I did watch the tutorial!
Rebel is our go-to Registrar
Rebel is our go-to source for searching and registering domains. The buying experience is seamless and their customer service (the most important part for me) is absolutely top-notch. Highly recommended.
Best customer service in the biz
anyone can do the tech part. customer service is everything and these guys rock it. Can't say enough good things about their support. as good as Apple's
Why host anywhere else when your website here will always be yours....(Was a low blow to go daddy lol)
I don't know how anyone with half a brain could give these guys anything but 5 stars they have not only helped me with issues that I caused in the past and could have simply said we don't cover that or charged me instead they stepped up took the time to help me get what I broke fixed and also have taken good care of my site since I let them handle it. I would say they have the BEST customer service, the BEST prices, the BEST communication and this is what is most important in my books. Getting a response when your site has issues quickly having someone working with you trouble shooting and having it back up and running and quickly as possible! I would give them 5/5 from 2017 to Present FYI 1 Time maybe of down time in those years and not even positive it wasn't my ISP. These guys/gals have always gone over and above for me IMO!
You talk with real people at Rebel.com
You talk with real people at Rebel.com. They answer their phones and solve problems. Very easy to deal with!
Not sure if this is a real site
Not sure if this is areal site, contact number does not work, and you can not chat to anybody and still don’t have a reply email

Rebel.com からの回答
Rebel.com email and web hosting sucks. Terrible customer support
Terrible customer support. After having to change my credit card details (due to a re-issued card) my email stopped functioning. Rebel.com support did fix this for me but then deleted my perfectly functional website. Once I noticed this, and reported it, they took a week for them to restore my website, and then (you guessed it) my email stopped functioning again. Now two weeks further into requests for them to fix this and support is non existant. My business has suffered from this, and its not worth the stress. I am transferring my domain asap.

Rebel.com からの回答
They fraudulently keep your information even after you delete the account!
After years of transferring out my domains, I get billed for some email services that I NEVER signed up for. It's been happening for 3 months now.
Last time, with customer support, I made sure that my account is closed and that I don't even have a login anymore: Nabila (Rebel.com) Jan 10, 2023 "We do apologize for any inconvenience you may have experienced. We have removed the remaining outstanding on your account and closed your account."
Wrong. Today I got another email: Rebel.com Customer Service Feb 11, 2023 "We've tried to bill you for your order but the payment failed. Please verify your credit information."
Not only that, but I can reset my password even though I cannot login. Avoid them as it's terribly hard to get out!
Price increase today of over 300%
I've been with Rebel over 20 years and have always been very happy with the service and pricing, but today they sprung a change on me that'll increase my monthly bill by over 300%. Worse is that the change will take place in only 7 days, leaving little time to find a new provider. There are heaps of other hosting providers offering similar prices to what I'm currently paying, so why would I stay with Rebel and pay 4 times as much?
Excellent service
Excellent service. I called today to get help setting up 2 step authentication. Asked for a call back and Rebel called me back in about a minute. Solved the problem in less than 5 minutes.
Amazing customer service!
Amazing customer service and cost is very reasonable! Was having some issues with one of my sites and the staff where very helpful in resolving the issue.
Stay Clear of this company
This company took my electricity as aronious transfer ,didn't know much about them but was transferred by Bill buddy ,I received an e mail from them telling me they would be taking my DD ,this was 1st and only e mail I had ever had from them ,no pack or anything ,contacted them telling them I was not moving to them ,I also contacted my own supplier telling them I wasn't moving ,by the time they got to it my electricity had gone ,my own supplier got them to release so they could get my supply back ,I took meter readings and paid my own supplier what I owed from July till September now Rebel Energy are sending e mails saying I owe them over £500 pound ,don't go anywhere near this company ,I also contacted ombudsman who they are not registered under so stay well clear .

Rebel.com からの回答
Rebel always have what I'd want. Shout out to Zach.
Rebel always seems to have what I'd like, and the staff have always been friendly and happy to assist.
I was helped today, especially by a young man named Zach, who works at the Coomera Westfield Rebel Sport in Queensland.
I was looking at the many choices of braces and support for my knee. Zach helped me establish which one would be beneficial for my situation.
I was able to try them on, and he offered some great advice.
Cheers Zach.
Horrible customer service
I am an IT professional for over 15 years. I wanted to give this company the benefit of a doubt but their customer service is sub par. Specially their phone support agent Solon. During the call he kept making absurd suggestions to try to rectify my issue. It's almost as if he was new and just trying anything to see if it sticks. Solon could use a course in Customer service. I had to end the call. Their chat support was a whole lot better. Glad I didn't have to speak to them again.
Terrible communication and billing system
Often the company do not send you any emails to notify you that your domain is expiring. They will then let it expire and send you an email saying it has expired and if you would like it back you will have to pay a recovery fee.
I have raised support tickets about this in the past, but they don't fix the issue and it happens again a year later.
Look somewhere else to register your domain. they are a pain to deal with.
In the service of my customers
In the service of my customers, I have worked with numerous IT /hosting providers including Rebel (and their predecessor Domains at Cost) for about 2 decades. Rebel is the only company that I would give a 5 star review. Their culture is one of friendly and prompt service and solutions. Always going that extra mile. I would strongly recommend them. Thank you to the team at Rebel. Keep up the great work!
Very attentive to my questions and…
Very attentive to my questions and concerns. No complaints.
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