Rebel.com レビュー 

Policies are geared to cause as much disruption to flow of business as possible. Forced 2 factor authentication, and even when authenticated, having to prove my identity on multiple areas including what addresses and credit cards I have on file all to prevent people from trying to transfer their domain from them knowing that most people will just give up after a process that takes 4 weeks, forms to be emailed with government issued copy of id, and then redundant verification of identification behind a 2 factor login just to transfer a $20/year domain from them...

Our church has been using Rebel for several years for our email and domain management. The service is top-notch and their patience with our questions (none of us are technical professionals) is outstanding. Rebel's prices are very reasonable. We hope to move our website over to Rebel as soon as we can get our act together.

I have left Rebel after over 20 years (when it was Domains@Cost) due to the marked deterioration of both the product (cloud email) and customer service.

The new email platform gives no option to turn off spam filtering, causing me to miss important business emails. Further, monthly billing for a few dollars with no option to pay annually is a royal pain.

Customer service hours have been reduced, while wait times are getting longer. Overall, it just ain't what it used to be, and after over two decades, it was time to go. As a bonus, my new provider is about half the cost for my domain registration and email package, with annual billing.

UPDATE in response to reply below:
It took over 16 months for Rebel to reply to my review, while the issues that caused me to leave remain unresolved.

I definitely made the right decision in switching providers, and I won't be back. Ever.

We are not customers and never will be. We tried for over an hour on their useless chat to make a complaint about a site they host - spammers, scammers. We emailed their abuse email and got a response and case number but no follow up. It's been five days and we're still waiting. We're calling next like it's 1992. They are inefficient and their support is trash.

It just took 30+ minutes to renew my domain name. Quick renew no longer works but has not been removed as an option. The server would not accept my credit card and could not "add it to the vault" I had to call, wait on hold and then add my credit card as a payment method, pay my bill and then remove the card as a payment method. Paying a $22 bill should take 5 minutes not 30. I'll be looking to move my hosting in the future.

Customer Service is Top-Notch
Not many domain providers still operate a LIVE chat feature, but Rebel is not like the other providers. We have been long-time customers of Rebel and have no desire to change. Over the past year, I have used the Rebel chat feature at least 5x to request assistance performing a variety of tasks. I have always had my questions answered and the reps have all been extremely polite and very helpful. In addition, we are happy to support a fellow Canadian business. Highly recommend Rebel!

Like similar reviews, I have been with Rebel.com for almost 20 years. After noting a massive price increase to renew a .com domain, I contacted customer service and they tried to upsell me. How does it help me to renew my domain for an extended period when the price is inflated? You can have a decent discount but you first have to renew with them for three years and pay twice as much as other domain registrars. No thanks!

I have been with Rebel for about twenty years. Being inb a small business I needed virus portection and stability. Throughout the years I have had far less issues than many of my peers. The cost has been very reasonable for the security. It is like a car, when you turn the key, you don't want to worry.

I ordered this product back in September and it's now November and nothing first the response was that they had a fire in their warehouse and then apparently it got shipped out gave me a tracking number that cannot be found in the system that it says, last time I order anything from them. That you get your order within 2-5 days that's BS it's been more than 2 months and nothing and every time I try to connect with them I get a message saying that the email I'm writing to is not there. DO Not 🚫 order from here . REBEL29105

Service today has been lousy. Problems with the two-factor login - mainly time outs and the inability to reach anyone by phone are the most irritating. Also, your Chat function sucks,

Lack of response to our requests for Rebel.com to help us resolve Wordpress issue with displaying videos (YouTube).

Shitshow of a company. Flacky DNS, crap support. Mesed up billing, and lost my domains. Stay away from them, you've been warned

sh!ttiest company you can deal with.
we are stuck with them..

sh!tty support,
sh!tty services
sh!tty everything

they should rename the company to SH!T

Rebel used to be a great company, but overtime it went downhill. Their customer dashboard is glitchy, their domain pricing is nearly double of what other charge. Absolutely not worth it. We are in the process of moving everything from them to another registrar.

really annoying customer service. Called the number multiple times, no answer. Waited on message for long time, no answer. Someone came in for a second and left the chat and closed the chat. Very stupid company. DO NOT GO THERE TO DO BUSINESS WITH THEM.

The owner of the company is real piece of crap, dosen't know how to talk a lady. I called regarding my work and that jerk OMG! I'll sue you guy's in the court..

Abysmal customer service. Blocked my hosting account when I tried to order some new domain names.
Impossible to contact anyone. If this company does not respond they are history. I will be taking my business elsewhere.

Rebel use to be good but as they get bigger, they care less about their customers.

If you are moving domains around, you have to make sure you contact them after you transfer the domain (if the time is short) like within 7 days.

They will not inform you that the domain expires and on top of that, they have a problem with their systems and sometimes it doesn't go through automatically. Best to just contact their support and make sure it goes through that day, because they will leave you out in cold.

Used to be a good company but they don't care about their customers anymore. I would be very careful when you use this company and honestly I would just suggest you use any other company.

shockingly bad service, they never answer their chats. they have locked my account and i cant get into it to add an ssl certificate to my account. as soon as I get in am going to transfer everything from them. Don't use them.

Keep away from Rebel.com Mid plan I needed to update my settings, but they wanted my credit card information to do this (Mid Plan) just to update my settings!!! I wrote to their Customer Service about this and was ignored. Now they want an additional $100 to renew my domain

"There is an additional recovery fee of USD $100 for each .ART domain."

Their Head Office address in Finchley, England is a dodgy address look on Google Street Map for yourself: UK office:1st Floor – 2 Woodberry Grove, Finchley, London, England N12 0DR

You can't even delete your account. AVOID

AVOID AVOID AVOID