Rebel.com レビュー 

Rebel.com からの回答

2025年10月9日

Hi M Kennedy, that sounds like quite the email storm, and we’re so glad Israel and the team could help weather it with you. Thank you for your patience during the fix, and for recognizing the back-and-forth effort. We'll be sure to pass on your thanks. This is exactly the kind of outcome we work toward.

Rebel.com からの回答

2025年10月9日

Michael, this absolutely made our day. Shannon is a gem, and you’ve captured exactly what we hope every support experience feels like — thoughtful, human, and genuinely helpful. We'll pass along your thanks (and maybe even that lunch idea!). We really appreciate you taking the time to share this.

Rebel.com からの回答

2025年10月9日

Hi DH, we know moving email can be nerve-wracking, so it’s great to hear the cutover was smooth and nothing got lost in translation. Kudos to Israel for helping get everything up and running quickly. We're also glad to hear you're enjoying the Cloud Email features — we built it to be powerful and easy to use. Thanks for the trust.

Rebel.com からの回答

2025年11月10日 に更新

Hi Adam — we hear you, and we’re really sorry this has been your experience. You’re absolutely right to expect faster help when email is essential to running your business.

Our team identified that your mailbox is full, which can cause issues with retrieving messages and may even block incoming mail. We’ve reached out with steps to fix it, but it’s likely those messages didn’t come through — which we understand would be incredibly frustrating.

We’ve escalated your ticket and are ready to help. Feel free to email me directly at service@rebel.com
to arrange a callback time that works for you. We want to make this right.

Rebel.com からの回答

2025年9月18日

Thanks so much, Luca — we’re glad Del and Israel could get your registrant info updated quickly and smoothly. We know how important it is to keep domain ownership details clear and current, and we’re happy we could make it easy. Appreciate you taking the time to share this!

Rebel.com からの回答

2025年9月15日

Hi Mareesha — fast, reliable, and performance-boosting? That’s what we love to hear! Thanks so much for your kind words. We’re thrilled our team could help with the PHP update and get your site running smoothly. You’ve got a website to grow — we’re just glad to be part of the team.

Rebel.com からの回答

2025年9月10日

Thanks so much, Louise — we're really glad our team could help you find the best path forward with your domain. That’s exactly what we’re here for: clear guidance, real support, and getting things sorted. Appreciate you taking the time to share your experience!

Rebel.com からの回答

2025年9月4日

Thanks so much for the kind words! We’re thrilled to hear that Israel’s support made a difference — timely help and useful advice are exactly what we aim for. We’ll be sure to pass on your thanks!

Rebel.com からの回答

2025年8月25日

Thanks so much, Jim — what a headline! We’re thrilled to hear Israel made everything easy and enjoyable for you. You’re right: support like that is rare, and we’re lucky to have him on the team. We'll be sure to pass along your kind words — they’ll make his day.

Rebel.com からの回答

2025年8月22日

Thanks for the kind words — and for trusting us with something as important as your business website. We’re so glad Israel was there to guide you through the issue with care and clarity. Staying secure online shouldn’t be guesswork, and it means a lot to know you feel supported and confident with us behind the scenes. We’ve got your back, always.

Rebel.com からの回答

2025年8月22日

Thanks so much for the kind words, Norm — and for sticking with us all these years! DNS tweaks late in the day can definitely get tricky, and we’re so glad Angelina was there to spot the issue quickly and guide you forward. We’ll be sure to pass along your shout-out. Your friend was right: great support is something we take seriously. Thanks again for choosing Rebel!

Rebel.com からの回答

2025年8月8日

Thanks so much, Jowsey — quick and efficient is exactly what we aim for, and we're thrilled to hear our support team delivered! We're always here when you need us.

Rebel.com からの回答

2025年8月6日

Hi Grace — thank you so much for sharing this. Quick replies and real options are exactly what we want our customers to feel, and we’re so glad you know you’ll never be left high and dry with us. We’re here whenever you need a hand.

Rebel.com からの回答

2025年8月5日

Thanks so much for sharing this, Christine. We’re lucky to have Israel on the team — prompt, helpful, and compassionate is exactly how we want every interaction to feel. We’ll be sure to pass your kind words along.

Rebel.com からの回答

2025年7月29日

Thanks, Scott — love to hear that our team could get your DNS sorted so quickly. Speed and clarity are exactly what we aim for, and it’s great to know you felt that. We’re glad to have you with Rebel!

Rebel.com からの回答

2025年7月28日

Thanks so much for the kind words — we’re especially glad to hear our DNS tools and support team are making things smoother for you. That feedback about skipping machine prompts? Music to our ears.

And you’re absolutely right — offering more low/no-code website design options beyond WordPress is something we’ve been thinking about too. Suggestions like yours help guide our roadmap, so thank you for sharing.

We’re proud to support Canadian businesses like yours, and we’re here whenever you need us.

Rebel.com からの回答

2025年7月25日

Thanks so much, Greg — we’re thrilled to hear Israel had your back during that tricky email migration. Prompt, detailed, and ready with a backup plan? That’s exactly the kind of support we strive to deliver. We’ll be sure to pass along your kind words!

Rebel.com からの回答

2025年7月24日

Thanks so much, Wesley — we’re glad to hear you’re getting fast, helpful support when you need it. That kind of immediate care is exactly what we aim for. Appreciate you being with us!

Rebel.com からの回答

2025年7月24日

Dennis, your message made our day. We’re big fans of Angelina too — patient, thoughtful, and always ready with the right info (even outside the box). So glad she could be your guide through the “silly AI matrix.” You’re very welcome, and thanks for the kind words!

Rebel.com からの回答

2025年7月22日

Thanks so much, Julie! We're so glad Israel was able to provide the clarity you needed — quick, clear, and precise is exactly what we aim for. We'll be sure to pass along your kind words!