I experienced an unexpected fault with my mobility scooter when, disconcertingly, the seat swiveling mechanism could no longer be locked in the straight ahead position. I called Recare and David visit... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Right from the start Tim was understanding and kind, nothing was too much trouble. Tim’s knowledge and professionalism is excellent, and I felt in safe hands. I purchased a Teckinetic GTE, and both th... もっと見る
企業が回答しました
Recare were fantastic - efficient, friendly, knowledgeable, patient and very helpful. I dealt with James who was fab. They didn't have the original size cushion I wanted in stock so we tried anoth... もっと見る
企業が回答しました
So far from what I've experienced Recareis the pits and the joke is the care part because they don't. Be careful should you want to return an item you'll get told you can't. Even though in the terms a... もっと見る
企業が回答しました
企業情報
当該企業による記述
We have a brand new showrooms, workshop and offices based in Long Hanborough Oxfordshire.
連絡先
13 Lodge Road, OX29 8LJ, Long Hanborough, 英国
- 01993880200
- info@recare.co.uk
- recare.co.uk
3.9
ほぼ満足
49件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 33％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and gave good advice to
Very helpful and gave good advice to. Select the best scooter for me
2023年8月3日
自発的なレビュー
Recare からの回答
Thank you so much for sharing your positive experience with Recare! We’re delighted to hear that you’re happy with our service and that we could support your needs. Your feedback means a lot to our team and helps us continue providing the best possible care and mobility solutions. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Never received
Ordered ramp that said “in stock” so expected it by return. Still waiting nearly 2 weeks later so cancelled the order.
Also no updates from this company, had to chase things up myself.
2023年7月16日
Recare からの回答
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always aim to meet the highest expectations and provide the best possible service. We truly appreciate your feedback and have updated our product information to give clearer details about delivery timeframes. Thank you for your understanding and for helping us improve.
disapointed
How can you rate something that you have purchased and been told by Klarna the order as been done & will take payment soon ? no payment been taken, no reply to mail that i sent you and you can send mail asking for a response to how well you have done ? i think you are joking
2022年12月29日
Recare からの回答
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always aim to meet the highest expectations and provide the best possible service. We truly appreciate your feedback and have updated our product information to give clearer details about delivery timeframes. Thank you for your understanding and for helping us improve.
I will return
I had a great experience with Recare when purchasing my wheelchair and accessories. James gave honest advice about the wheelchairs I was interested in, helped me decide which was best for me and made ordering it simple. I was incredibly excited to get the phone call saying it had arrived in record time thanks to James going above and beyond to get it made quickly.
On collection everything was explained to me and little adjustments made to make sure it was just right. I was reminded I can return if adjustments are needed in the future and will happily return to Recare for future purchases.
2022年12月8日
自発的なレビュー
Recare からの回答
Thank you so much for sharing your positive experience with Recare! We’re delighted to hear that you’re happy with our service and that we could support your needs. Your feedback means a lot to our team and helps us continue providing the best possible care and mobility solutions. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Great Experience.
2022年12月5日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
I’m yet to receive my order or have any…
I’m yet to receive my order or have any update on when it will be delivered. Just an email to confirm my order with an invoice.
2022年9月11日
Recare からの回答
We’re very sorry to hear that we didn’t get it right this time. At Recare, we always strive to meet the highest expectations and provide the best possible service. Unfortunately, some customised products are made to order and can take longer to arrive after purchase. We truly appreciate your feedback and have updated our product information to make these timeframes clearer. Thank you for your understanding and for helping us improve.
Easy ordering and quick delivery
ordered a new wheelchair cushion which arrived as promised
2022年6月13日
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Recare were fantastic
Recare were fantastic - efficient, friendly, knowledgeable, patient and very helpful. I dealt with James who was fab. They didn't have the original size cushion I wanted in stock so we tried another which turned out to be too long. I was able to send it straight back and James hunted down a correct size from demo stock for me and had it delivered within 24hrs.
A pleasure to deal with and would wholeheartedly recommend.
2021年6月18日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Have been super helpful both on the…
Have been super helpful both on the phone and in person to get my klaxon hand bike back to fully working.
So so grateful. Thank you 😃
2021年4月14日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Having had the need to rely on this…
Having had the need to rely on this type of retailer for many years, it was a relief when we discovered Recare. We have found them to be fantastic. They arrive when they say they will arrive and they do exactly what they say they will do. Knowing we could rely on Recare over the last year has been a weight lifted from our shoulders.
2021年2月15日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Amazing company
This Company went out of there way to help me. I purchased a wheelchair chair from a different company but due the current pandemic they went bust, This left me with no support with repairs and other things :(
I got in touch with Recare started talking to James he listened to my situation and he went above and beyond to support me and my repairs.
I highly recommend this company if you are after any help with mobility aids amazing company. Very friendly staff and very reassuring.
Thank you James and Recare
2021年1月10日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Great Family Run Business
Amazing Company. James has been incredibly helpful arranging delivery of wheelchair parts after original company went into administration, Recare took over Distribution for my wheelchair, and having had to wait a while due to covid-19 and shipping issues have been nothing other than amazing, great communication and really looked after me as a customer!!
2021年1月6日
自発的なレビュー
Recare からの回答
Thank you for your wonderful review! We’re so pleased to hear you had a great experience with Recare. Our team takes pride in providing reliable products and personalised support, so it’s fantastic to know this came through. We really appreciate your trust in us and look forward to helping you again in the future.
Brilliant service from the start!
Right from the start Tim was understanding and kind, nothing was too much trouble. Tim’s knowledge and professionalism is excellent, and I felt in safe hands. I purchased a Teckinetic GTE, and both the ‘test drive’ and the final handover visits were very thorough and informative. Sarah, in the office was also very efficient and friendly. All in all excellent!
2020年12月16日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Excellent service from Recare
Excellent service from Recare. All staff were very knowledgeable in the product I purchased. Which was a Trekenetic all-terrain wheelchair.
2020年12月9日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Absolutely fabulous from start to…
Absolutely fabulous from start to finish.
Tim found my dad a great chair that fits his needs more appropriately.
We can’t thank you enough for everything.
2020年12月9日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Cannot fault them amazing
I've been with these guys for 3 years and they are amazing great at dealing with issues quickly and effectively I cannot fault them
2020年12月9日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Even if they wore their underpants on the outside of their trousers the service couldn't be improved!
We couldn't be happier with the attentive and personal service received by Recare. James and the team are great. I wouldn't go anywhere else. Thanks guys.
2020年12月7日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Really kind professional staff
Really kind professional staff, very helpful when solving issues
2020年11月30日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
Pressure mapping seating clinic
A large spacious showroom, we visited for a pressure mapping seating clinic and were amazed by the range of products available. Ended up looking at complex powerchairs, very knowledgeable and goes beyond our experience elsewhere.
2020年11月30日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
I have been a long time customer with…
I have been a long time customer with Recare and as a spinal injuries user I have had the best and most honest customer service, advice and product choice in the industry. I have bought many products and recommended others to them as they resolve any problems or issues arising, in a fair and very customer focused way. No hesitation to continue recommending. Dom (London 2020)
2020年11月25日
自発的なレビュー
Recare からの回答
Thank you very much! Nice to hear such positive feedback will pass your kind words onto our team. Look forward to helping you ongoingly.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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