Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... もっと見る
企業が回答しました
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... もっと見る
企業が回答しました
Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... もっと見る
企業が回答しました
企業情報
当該企業による記述
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
連絡先
448 PRAIRIE KNOLL DR NAPERVILLE, 60565, Illinois, 米国
- 1-833-914-2482
- sales@redumbrellaholidays.com
- redumbrellaholidays.com
4.8
優良
771件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!
Best Regards,
Customer Relations,
Redumbrella Holiday,
Kash helped me to get my tickets and…
Kash helped me to get my tickets and was very helpful with additional assistance and information
2025年2月26日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
Jefferey is great
2025年2月27日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday,
Jeffrey was very helpful and easy to…
Jeffrey was very helpful and easy to work with
2025年2月27日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday,
Russell from Reservations helped me fix…
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for better time and cheaper flight comparatively and because I am traveling with a senior and minors , he also put those into consideration and got my numbers down to where I could afford the change. He also confirmed the itinerary. He was professional and very patient. He was courteous and explained everything well. I’d recommend him any day.
2025年2月26日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Russell was very good
2025年2月26日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday
IComment on service recieved
I, was treated with the most respect by Consultant, Tiana. Her patient towards me as a frustrated costumer was beyond patient.
2025年2月26日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Danny was very patient
Danny was very patient, informative & very helpful! Thank you
2025年2月25日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Diana was extremely helpful.
2025年2月25日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday
My experience with Eddy was 100 percent…
My experience with Eddy was 100 percent kind and cooperative.
2025年2月25日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday
Eddie did an amazing job booking my…
Eddie did an amazing job booking my flights. 5 star for sure
2025年2月24日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holiday
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Shawn was great at booking my ticket…
Shawn was great at booking my ticket with a voucher.
2025年2月17日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Elijah was the best most helpful…
Elijah was the best most helpful customer service provider! I recommend to anyone needing help booking a flight!
2025年2月17日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Called them while trying to reach flair…
Called them while trying to reach flair airlines. As their add is sponsored, their number showed up first. The agent was arrogant, reported wrong information regarding minor name changes and claimed that any change must cost 200 dollars which is wrong as minor name changes of 3 letters or less are free and can be done over phone as long as the call is made more than 24 hour before the flight. The agent used harsh wording when I tried to correct him regarding the cost saying “who are you to know what is right” and hang up. Definitely a terrible experience and I imagine that their service must be terrible if it mirrors their phone communication.
2025年2月17日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays
Elijah was extremely helpful during a…
Elijah was extremely helpful during a very stressful flight cancellation!! He was wonderful and SO accommodating! We greatly appreciate him!
2025年2月16日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
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