Kash has helped me and my husband with our travel arrangement for several years. I would never think of flying without his help. He is knowledgeable, courteous, friendly, professional, efficient, effe... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Johnny was very professional, curtious, annd very patient with us. He answered all of our questions. We would absolutely recommend him to any one in our family & friends. We feel he certainly enjoy... もっと見る
企業が回答しました
Russell from Reservations helped me fix the challenge I had with my flight. I had gotten a message with flight changes for going and coming. Russell gave me options for going from another airport for... もっと見る
企業が回答しました
Needed to change existing reservation. Ease of contacting the agent. Agent was very responsive to our needs polite professional patient and helpful. He addressed everything. His name is SAMUEL. It... もっと見る
企業が回答しました
企業情報
当該企業による記述
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
連絡先
448 PRAIRIE KNOLL DR NAPERVILLE, 60565, Illinois, 米国
- 1-833-914-2482
- sales@redumbrellaholidays.com
- redumbrellaholidays.com
4.8
優良
771件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
No Cancellation/ Refund offered or Explained!
Husband just bought a flight thinking he was calling Frontier directly because the agent said he was and never claimed he was with an agency! We called back to cancel because we had issues initially with Travelocity and we're going to wait until the next day to bundle. When he called they said they couldn't refund us and could only offer a credit! Only an hour had passed! Horrible company! Do not buy from here!
2025年4月22日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays
Mark help me with my res
2025年4月22日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for your kind review! We’re overjoyed to know that your experience was smooth and enjoyable. We look forward to assisting you again soon!
Best Regards,
Customer Relations,
Redumbrella Holidays
Allen made my reservation.
2025年4月20日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Johnny was very professional in helping…
Johnny was very professional in helping me with my reservation. His expertise is on point. He was very helpful and very knowledgeable. I recommend Frontier Airlines.
2025年4月20日
自発的なレビュー
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Sean was helpful kind and patient…
Sean was helpful kind and patient answered my questions in a timely manner
2025年4月18日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Roy was very helpful
Roy was very helpful. He made it work for me and worked very hard to make my trip work. I appreciated his knowledge and dedication.
2025年4月12日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
I just booked my airline tickets with…Dyson
I just booked my airline tickets with Dyson and he was very helpful and was very patient in booking my flight.
2025年4月9日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Scam- impersonates airline customer service
This company is a scam. They impersonated Breeze Airways customer service in a Google search and phone call. Do not use!!!
2025年4月5日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-347-896-8567 or send us an email to customerservice@redumbrellaholidays.com, with the full name of passenger's or ph # or e-mail address used at the time of reservation.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
Redumbrella Holidays
Roy was great answering all my…
Roy was great answering all my questions and was very patient...
2025年4月4日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Dyson was very helpful in getting my…
Dyson was very helpful in getting my flights set up
2025年4月4日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Johnny on April 1,2025 did a good job…
Johnny on April 1,2025 did a good job with our flight.
2025年4月1日
自発的なレビュー
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Raley was a great help for my trip …
Raley provided me an excellent experience booking up my trip, he was able to accommodate my needs. Excellent service
2025年3月23日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holidays
Red Umbrella Holidays からの回答
What an awesome piece of feedback!
Thank you for letting us know that you had an enjoyable experience working with us, and we look forward to the opportunity to provide you with further services in the future.
Best Regards,
Customer Relations,
Redumbrella Holidays
Great experience with Russel!
2025年3月31日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Redumbrella Holidays
Roy helped me book my trip
2025年3月31日
自発的なレビュー
Red Umbrella Holidays からの回答
This is awesome feedback -- thanks for sharing!
We love hearing that you had a great experience working with us, and we're excited to have more opportunities to serve you in the future.
Best Regards,
Customer Relations,
Redumbrella Holiday,
Russell is great.
2025年3月31日
自発的なレビュー
Red Umbrella Holidays からの回答
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
Johnny was so amazing and helpful in…
Johnny was so amazing and helpful in the morning with changing my flight. He took his time and explain everything with out an attitude unlike the first caller I had to hang up on. He was very respectful. Thank you so much Johnny
2025年3月31日
自発的なレビュー
Red Umbrella Holidays からの回答
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
Redumbrella Holiday,
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