The staff at 895 Dove Street are top notch! Marissa Guajardo is a star! Super responsive, understands your request(s) and always responds faster than expected. Highly recommend Regus at Dove Street!... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consi... もっと見る
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again. Your staff... もっと見る
企業が回答しました
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do mon... もっと見る
企業が回答しました
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
895 Dove Street, 3rd Floor, 92660, Newport Beach, CA, 米国
- 9499554900
4.1
ほぼ満足
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic Staff!
The staff at 895 Dove Street are top notch! Marissa Guajardo is a star! Super responsive, understands your request(s) and always responds faster than expected. Highly recommend Regus at Dove Street!
2026年8月18日
Regus - California, Newport Beach - Dove Street からの回答
Hi Dave, thank you so much for your wonderful review! We're delighted to hear you've had such a positive experience with the team at 895 Dove Street. It's especially great to know Marissa has impressed you with her responsiveness and understanding. We truly appreciate your recommendation!
The staff at this Regus location are…
The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consistently professional, attentive, and genuinely welcoming. It makes a real difference when you walk in and feel like they actually care. Top-tier service every time.
2025年11月18日
自発的なレビュー
Amazing Employees
Your employees amazingly serve the tenants. They keep everything clean and create a good work atmosphere that invites serenity.
I appreciate Laura Leeper and Marissa Guajardo.
2025年4月18日
Signed a one month trial
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do month to month. 15 days in I receive another bill for the next month and Joe tells me I was supposed to cxl it the first day. So no. I am not happy at all with the service.
Definitely unfortunate.
UPDATE — I communicated with the company and they were very pleasant and understanding. They refunded the extra charge and I’m glad. I look forward to using their services in the future.
2024年12月30日
Regus - California, Newport Beach - Dove Street からの回答
Hi Shawn,
I’m very sorry to hear of your disappointment.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Your customer service staff is horrid
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again.
Your staff provided no detail on the specific services we were to receive, or the specific charges for any of those services. Further, your contract fails to outline any detail on services or associated charges. Your contract fails due to vagueness. Your staff refused to ever provide any of those details, despite numerous requests. They also refused to alter the contract to meet our actual needs, despite the vagueness of your contract. When we attempted to discuss and resolve this matter, your staff ghosted us - refused to respond. We were forced to take our business to one of your competitors, and we recommend that anyone considering working with Regus does the same.
2024年6月10日
Regus - California, Newport Beach - Dove Street からの回答
Hi Craig,
I’m sorry if you felt the need to escalate this.
We are confident in our customer service and found no evidence that the local team never “treated you like dirt” or “ghosted” you; this is untrue.
On 24 April you signed a 12-month agreement for a virtual office in one of our centres in California. This is a formal business commitment. I am sorry that you would now like to renegotiate the agreement and demand a lower monthly fee, but this is not possible.
The local team have tried to help and are always available for anything you may need but we will not lower a price you agreed to and were happy with a short time ago based on your continued, and incorrect, complaints on public platforms.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Understanding of what customers’ need…
Understanding of what customers’ need makes Reugus a reliable source for exploring office space globally.
2023年7月10日
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