This company sold us on virtual mail. I had credit cards mailed to me there. One was received on 5/23 and was sent to me on 7/7. Also, they charged $80 as we agreed for 2 months then jacked the price... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve had a great experience overall with this facility. The staff is very helpful and accommodating, and the space is well-maintained and functional. However, one thing to note is the noise level. Des... もっと見る
企業が回答しました
Very helpful optimizing space and making working experience a good one.
The staff is great!
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
500 Capitol Mall, Downtown, Suite 2350, 95814, Sacramento, CA, 米国
- 9168239600
3.0
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bad news AVOID
This company sold us on virtual mail. I had credit cards mailed to me there. One was received on 5/23 and was sent to me on 7/7. Also, they charged $80 as we agreed for 2 months then jacked the price to $117. No added value. Finally, since the replacement cards were held by them the payment stopped and 20 days later I was approached by a fake in house debt collector americasdebtcollection from their corporate address, violating the law. AVOID THIS COMPANY.
2026年7月16日
自発的なレビュー
Regus - California, Sacramento - 500 Capitol Mall からの回答
Hi Alex,
I’m so sorry for your dissatisfaction.
The agreement was originally signed by your former employee, who left the company without transferring ownership of the account to you. The agreement was for a Virtual Office Mailbox Plus plan, which provides a business address for use on official correspondence and company documents.
The mail forwarding service is an add-on service charged monthly and is automatically activated from the start of the agreement. Information about this service was provided in the welcome email sent to the original signatory. Your centre team confirmed that your mail has been forwarded weekly to your registered address. On one occasion, the mail was returned due to an insufficient address. You were informed immediately, and the mail was resent to the updated address provided. Mail forwarding records can also be viewed in your online account (myregus.com) under the "Documents" section. Any delivery delays should be raised directly with the postal service provider.
Your account is currently suspended due to unpaid invoices and has been referred to our collections team. To reinstate the account, the outstanding balance will need to be settled.
For further assistance, please respond to my team member who is in contact with you.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Transperancey about being able to hear everyone's conversations
I’ve had a great experience overall with this facility. The staff is very helpful and accommodating, and the space is well-maintained and functional. However, one thing to note is the noise level. Despite the distance between offices, sound carries quite easily, which can be challenging for someone like me who works with very private clients. I would have appreciated more transparency about this aspect before renting the space, as it might have influenced my decision. Nonetheless, the positive aspects of the facility and the staff’s support make it a commendable choice for many professionals.
2025年1月1日
Regus - California, Sacramento - 500 Capitol Mall からの回答
Hi Valeria,
We appreciate your detailed review and understand your experience with the noise levels. We strive to create a comfortable and productive environment for all our tenants, and we value your feedback. I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
The staff is great!
2023年8月2日
Very helpful optimizing space and…
Very helpful optimizing space and making working experience a good one.
2023年7月26日
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