Thank you to our front desk- she is friendly, and able to communicate effectively. Trying to reach, communicate, troubleshoot anything passed the front desk- dismal. It is only AI to troubleshoot, s... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
No delays. Meeting Room is clean and had a pleasant view. Easy accessibility to anything we needed. Staff is courteous and professional.
Had a Terrible experience. He is Very untrustworthy. Disrespectful and seems to have an ego. He Feels like he can talk to anyone like they are beneath him. Tried to resolve an issue with him a... もっと見る
企業が回答しました
The office is in a great location, the management staff is very professional and courteous, the decor is modern and the whole experience has been a good one! I recommend!
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
2875 Northeast 191 Street, Suite 500, 33180, Aventura, FL, 米国
- 7866591300
3.6
まあまあ
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Review
Thank you to our front desk- she is friendly, and able to communicate effectively. Trying to reach, communicate, troubleshoot anything passed the front desk- dismal. It is only AI to troubleshoot, speaking with anyone above the front desk or AI is like trying to speak with royalty and me being the "peon" I should just be ok with everything and stay quiet. Zero urgency to put out mistakes made by Regus
2026年10月9日
Regus - Florida, Aventura - Turnberry Plaza からの回答
Hi Vicki,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and I apologise if we did not provide the level of service that you expect and deserve from Regus.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Great place to have an office
The office is in a great location, the management staff is very professional and courteous, the decor is modern and the whole experience has been a good one! I recommend!
2024年11月22日
Beware of the District Manager Had a Terrible experience
Had a Terrible experience. He is Very untrustworthy. Disrespectful and seems to have an ego. He Feels like he can talk to anyone like they are beneath him. Tried to resolve an issue with him and instead received threats and he over talks and tried to push his weight around.
Never do business with these people. They lie and pull bait n switch. Be careful!! Read the fine print on all their contracts.
IMPORTANT UPDATE **
Regus has flagged this, as expected. To avoid bad reviews. Also they have staff writing good reviews to fool you. A Typical reputation management move. Proof that instead of resolving things they choose to bully and fool people to keep their good name. Take a look there’s an actual website of all the complaints about this company. Won’t be surprised if there’s a lawsuit that eventually hits them.
Regus. You can keep flagging this. To have this removed and asking for more details to identify myself. But this won’t take away all the other customers you have deceived. You can keep flagging to pull My review down but there will be more. Remember things all come to light. This now shows your desperation to “look good”. Most companies wouldn’t care if they were confident they were good. And to the staff that keeps flagging this, if you feel ok working for a company that does people wrong and makes you report bad reviews maybe you should go work for criminals where at least you get paid more.
2024年6月18日
自発的なレビュー
Regus - Florida, Aventura - Turnberry Plaza からの回答
Hello Greg,
Thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.
I sincerely apologise for any inconvenience caused and have asked the line manager of your Spaces location to investigate this as a priority. At Spaces, are committed to the highest standards of integrity, honesty, openness and professionalism in all our activities. We will ensure the situation is properly investigated and quickly resolved.
If you need more help, please contact me at lorraine.brule@regus.com with your company details and we will be happy to help. Thank you.
Best regards,
Lorraine Brule
Global Customer Service at Regus
All the staff is very kind and helpful
All the staff is very kind and helpful.
Always available and care about their clients.
2023年12月8日
Make sure to reserve a room with ample time
No delays. Meeting Room is clean and had a pleasant view.
Easy accessibility to anything we needed. Staff is courteous and professional.
2023年9月12日
Booked a meeting room and apart from…
Booked a meeting room and apart from having an amazing view, the staff was incredible.
2023年7月24日
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