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Regus - Georgia, Atlanta - One Paces West レビュー 

2
•
TrustScore 5段階評価の4

3.8

ビジネス センター
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所在地

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2727 Paces Ferry Road SE, Suite 750, 30339 Atlanta, GA, US

•
6789814600

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. ビジネス センター
  2. ・
  3. 会議室レンタル サービス

当該企業による記述

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

連絡先

  • 2727 Paces Ferry Road SE, Suite 750, 30339, Atlanta, GA, 米国

  • 6789814600

3.8

ほぼ満足

TrustScore 5段階評価の4

2件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(2)

過去12か月のレビュー数: 2,785件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

An Exceptional Workspace Experience!

I have been using Regus for my office space, and it has been an absolute game-changer for my business. The environment is highly professional, exceptionally clean, and provides the perfect, quiet atmosphere to focus and meet with clients.
A huge, special shoutout to Marissa Daniel and the local staff! They make entering the office a joy every single day with their great spirits, welcoming energy, and dedicated support. They truly go above and beyond to help the businesses here run smoothly. If you are looking for a reliable, turnkey, and inspiring co-working environment to elevate your business, I cannot recommend this location enough!

2026年10月10日
Regus - Georgia, Atlanta - One Paces West ロゴ

Regus - Georgia, Atlanta - One Paces West からの回答

Hi Nina, thank you so much for your thoughtful review! We're delighted to hear our clean, professional, and peaceful workspace has made such a positive difference to your business. It's especially wonderful to know Marissa Daniel and the local team consistently provide such welcoming and dedicated support. We truly appreciate your recommendation and will be sure to share your kind words with them!

5つ星のうち2の評価

Poor billing service and money is on the line

I am not satisfied with the kind of service I've received with billing. The office was fine and I almost feel you can't mess this up. Reception was generally fine. The main issue is billing. It is a complete nightmare. It's hard to believe this big of a company can't reinvest funds into making billing sensical. The invoices make absolutely no sense. I tried to open a ticket for help to cancel, but nobody replied in time. I am in a very poor position financially and for me to lose money from this it's terrible. I've contacted my bank and told them about this terrible service. I tried to reach out to one Regus rep days ago about the cancellation, and I have received no reply. Unfortunately, the damage is done. I probably won't get a refund soon, and this setback will affect my interest in my credit card. Did I tell you the one time I did get a rep she said if I canceled my membership now, I won't get billed anymore. I was billed again. They also want to bill me money with no explanation of service. Try yourself finding an alternative office space instead of Regus... when money is on the line, there should be responsible service.

I've received follow ups from Regus about my experience, and the billing issue seems like it would be addressed, but I'm afraid the damage is done... I called my bank and they reversed the transaction. The billing system probably won't be fixed anytime soon, and that's so important, and so the rating will remain a two. I can't recommend this service if the billing is a disaster...

2024年2月16日
自発的なレビュー
Regus - Georgia, Atlanta - One Paces West ロゴ

Regus - Georgia, Atlanta - One Paces West からの回答

Hi,
I’m so sorry for your dissatisfaction.
At Regus, we work hard to ensure full transparency in our invoicing process, and we charge our customers according to the agreement they signed.
We bill in advance and our invoices are made up of two different types of charges:
Recurring charges like your monthly office fee, parking, signage… These are billed in advance.
One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears.
All your invoices are available in your online account (Account section) and payable upon receipt but no later than the 15th day of each month. By setting up an automated method of payment such as direct debit or credit card, you are saved the hassle of arranging manual payments and possibly incurring late fees.
Setting up a direct debit or credit card payment is simple; it can easily be done through your online account (Account section). You will have an allotted number of days each month to review your invoice before the payment is processed.
A signed agreement is a formal business commitment, and it should be ended online according to its notice period. Your agreement will end according to its end date. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date. You can end your agreement through your online account (myregus.com) by going to Account > Products and services > End Agreement.
Since you’ve posted anonymously, I’m unable to assist you further in this matter. Could you please email your company details to lorraine.brule@regus.com, confirming your account number/company name (as displayed on your invoice)? Once further information is received, I shall immediately ensure your concerns are addressed as a priority.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus

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