This is by for the worst professional…
This is by for the worst professional experience I ever had, no exaggerating. I am showing an outstanding balance with the Evanston location, despite a manager saying that she would resolve the issue over a month ago! I initially requested an address for the Evanston location, but asked a representative to switch the location to the John Hancock building in Chicago the next day. The representative assured me that there won't be any additional charges associated with the change. I've sent screenshots of the dialogue I had with the Regus rep, and the issie still hasn't been resolved, despite manager looking into this issue for over two months now. Words can't express how ridiculous this whole ordeal is.
Regus - Illinois, Evanston - Orrington Plaza からの回答
Hi Earl,
The transfer of the agreement was processed incorrectly resulting in both accounts being active. We sincerely apologise for this and am happy to inform that the situation has now been resolved.
A member of my team has been in touch to confirm this and answer any further questions you may have.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus