Sophia is the best. Very helpful with setup and troubleshooting. Incredibly professional when clients arrive. Always does more than I would expect to make everything run smoothly!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Competitive with what's available in todays world of office space to lease, I found Regus to be a convenient and great option for my first ever office space needs. A few complaints and frustrations I... もっと見る
企業が回答しました
A coworker signed up for a monthly pass in November 2022 and was NOT told it was an annual contract and it required a 90 day written notice before expiration date in order to cancel. Of course we... もっと見る
企業が回答しました
The center manager worked hard to provide exactly what we needed in a new space.
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
100 Illinois Street, Suite 200, 60174, St. Charles, IL, 米国
- 6307972000
3.8
ほぼ満足
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Sophia is the best
Sophia is the best. Very helpful with setup and troubleshooting. Incredibly professional when clients arrive. Always does more than I would expect to make everything run smoothly!
2025年3月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
First Office Experience: Small Business Prospective
Competitive with what's available in todays world of office space to lease, I found Regus to be a convenient and great option for my first ever office space needs. A few complaints and frustrations I experienced throughout my time as a tenant were rectified and handled appropriately. Ultimately, I had a positive experience and would recommend Regus.
2024年6月6日
Regus - Illinois, St. Charles - The Plaza からの回答
Hi Michael,
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I coordinated this with your centre team who clarified that you had concerns with the delivery of the furniture you have ordered, your billings and the quality of service provided by the previous centre manager.
They also confirmed that the issues have been addressed and you’re contented with the outcome.
Your centre team remain your key contact in this matter; please contact them for further assistance.
Thank you,
Michelle Spire
Assistant Global Customer Service at Regus
Do not sign a contract with Regus!
A coworker signed up for a monthly pass in November 2022 and was NOT told it was an annual contract and it required a 90 day written notice before expiration date in order to cancel. Of course we weren't looking at the renewal term 9 months in, nor did the salesperson and tour guide ever tell us that it's a 90 day cancellation policy.
Today I have called two locations in Illinois, spoken to a super rude salesperson who hung up on me because he couldn't comment on whether a 90 day cancellation period makes any sense. I've been redirected to the "ticketing" system because once you are a paying member ($3600 so far), you actually can't SPEAK to anyone in person (her exact words) - you have to enter a ticket and deal with emails. When you sign in to the portal, and hit Community Team for help, it goes to a blank page. So they don't communicate the terms and conditions when you sign, they overcharge you, won't let you out, they won't help you, and they steal your money. We are paying $220/mo for only 5 visits per month and guess what? No one else can use those, only the original person that signed up, even though our company is paying for it and we have attorneys and paralegals that would love to work in a remote office once in awhile.
Try other coworking spaces first and if you have to choose Regus, make sure you read the T&C and are very clear on what you are paying for.
2024年1月15日
自発的なレビュー
Regus - Illinois, St. Charles - The Plaza からの回答
Hi Mitchell,
I am sorry to hear of your dissatisfaction.
The notice period of all agreements is detailed before a customer signs and this would have been clear to your colleague.
The local teams are always available to help via phone if that’s a customer’s preferred method of contact.
Our memberships allow access for the person listed on the agreement to hundreds of our centres; they are uni-personal and cannot be shared.
If you would like to explore fixed options such as a private office which would allow access to multiple people, please contact the centre directly as they would be happy to share pricing and availability.
I would be happy to look into the specific circumstances of your case but haven’t been able to identify your account. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns?
I look forward to receiving more information from you.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Its about the people…
The center manager worked hard to provide exactly what we needed in a new space.
2023年7月24日
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