レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Piazzale Biancamano 8, 20121, Milan, Lombardia, イタリア
3.9
3件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
L’accoglienza è la disponibilità del personale sono state ineccepibili. La sede è molto comoda, raggiungibile con metropolitana e mezzi di superficie. La zona è molto servita.
Regus - Milan Brera からの回答
Hi Richard, we really appreciate your kind feedback about Ashleigh and Darin. It’s great to hear they’ve been consistently courteous and helpful during your visits. We hope to welcome you again soon!
Il cliente viene seguito in maniera eccellente per qualsiasi necessità. Lo staff è sempre disponibile e efficiente.
After having withdrawn the direct debiting of Regus invoices due to imputed and undue costs, years later, after never having delayed any payments, we were asked to pay an additional monthly deposit on top of the two already paid.
Since we have never delayed our payments in many years (we signed the contrdact 9 years ago), and since by the 15th of each month we always pay the full cost of the following month's service, we have refused to pay an additional month's deposit, and for this reason we have going on receiving continuous reminders from Regus. as well as the threat of legal action if we continue to refuse to pay an additional month's deposit.
But not finished. Today the legal department wrote to us to say that we have breached the contract because we owed you an amount equal to the sum of the additional deposit and the monthly fee for November, which is due for payment on 15 October (today is 13 October) and that you would have initiate legal proceedings against us! If we add to this the fact that in the last month you have been bragging about adding an additional charge for the telephone service, which is already included in our Virtual Office, and that you then sent us a credit note of 24.40 euro for no reason (it does not correspond to the requested charge), we cannot but think that your administration and legal department are behaving incomprehensibly. The only positive note is the willingness of the staff of our Business Centre Milano Brera to try to find a solution, but neverthless we have been wasting our time for more than 3 months with meaningless invoices and credit notes, and today even the threat of legal proceedings before the invoice is due...! This is madness!
Regus - Milan Brera からの回答
Hi Paolo,
I’m sorry if you felt the need to escalate this.
We ask all our customers to add an automated payment method to their account. I apologise if this wasn’t clearly communicated to you but it’s in the terms of your agreement. We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. That exception is made on the understanding that an additional service retainer is payable. If you decide to add an automated payment method to your account (which you can easily do through your online portal, under the Account / Billing and payments section), we’ll immediately credit and refund this additional retainer.
The telephone service is not included in your Virtual Office, therefore the calls you make are chargeable.
Your account is currently restricted due to the outstanding balance in your account and the signs in reception advertising your company have been removed because of this. We have therefore credited the monthly charge for these signs.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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