the worst Staff
the worst office, very low quality and unprofessional staff, the black haired girl at the reception and the short boy evidently do what they want, we found ourselves waiting for their arrival serveral minutes 20 maybe for a long time because they had both disappeared, he was clearly on top of her, the thing that disturbed us the most was the fact that they both couldn't care, who knows what they were doing at work, it certainly didn't concern their duties, and I'm not interested. the managers of these two entities should do something about it. Regus Srl It has always been my first choice, when we have to prepare for conferences and events, nothing like this has ever happened.
Regus - Milan, De Castillia からの回答
Hi Aurora,
Thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers.
I sincerely apologise for any inconvenience caused and have asked the line manager of your location to investigate this as a priority. We have received only good feedback regarding this centre, so your comments are surprising.
We are committed to the highest standards of integrity, honesty, openness and professionalism in all our activities. We will ensure the situation is properly investigated and quickly resolved.
I haven’t been able to identify your account, please email me at lorraine.brule@regus.com with your account details so we can assist.
Best regards,
Lorraine Brule
Global Customer Service at Regus
