The worst company to rent office space from! From the beginning of this company taking over to manage the building I was renting space in, they were terrible. The customer service was awful. No one ta... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The office is perfectly situated and close to everything. Mitsy, the office manager, is an amazing communicator and does an excellent job coordinating rentable office spaces. The rentable offices are... もっと見る
Run from these Liars. They commit actual fraud. I signed a 3-month lease. They renewed it just two days later for an additional 3 months, which I did not want or approve. They also added undisclosed o... もっと見る
企業が回答しました
I enjoyed my day in the coworking space. The facility was in a nice building, the office space was clean and had nice amenities.
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
100 Sun Avenue NorthEast, Suite 650, 87109, Albuquerque, NM, 米国
- 5058356500
3.3
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The worst company to rent office space…
The worst company to rent office space from! From the beginning of this company taking over to manage the building I was renting space in, they were terrible. The customer service was awful. No one takes accountability. They would dismiss legitimate complaints. Their billing practices are horrific with hidden fees and over charging. Avoid this company at all costs.
2025年3月2日
自発的なレビュー
Regus - New Mexico, Albuquerque - One Sun Plaza からの回答
Hi,
I’m so sorry to hear about your experience.
This is certainly not the level of service we aim to provide our customers. We take customer service and billing transparency very seriously.
Your centre team is your primary point of contact, and they’re available to help you resolve any concerns. Should they not know how to assist you, they’re still able to guide you towards a resolution team. Alternatively, you can contact our account helpdesk team via the ‘Help’ section of your online account (myregus.com), and they can help you with account, billing and payment queries.
The details of all the charges and services are outlined in our agreement. We bill our customers according to it.
I would like to help you resolve this matter, but you have posted anonymously. Please email me at lorraine.brule@regus.com with your company name and/or account reference so I can quickly assist.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Good value for anyone needing a physical workspace to see clients
I enjoyed my day in the coworking space. The facility was in a nice building, the office space was clean and had nice amenities.
2026年1月14日
Great office, great location, great service
The office is perfectly situated and close to everything. Mitsy, the office manager, is an amazing communicator and does an excellent job coordinating rentable office spaces. The rentable offices are clean, quiet and comfortable. Office Wifi speed is relatively acceptable, but would be great if the wifi was at least 50mbps up and 50mbps down. The current wifi (around 15mbps up and 15 mbps down) is just barely acceptable for small video calls/meetings. Overall, a great office space with a large, sunny meeting room. I will return to this location.
2025年12月11日
Run from these Liars
Run from these Liars. They commit actual fraud. I signed a 3-month lease. They renewed it just two days later for an additional 3 months, which I did not want or approve. They also added undisclosed optional charges, which cannot be removed and are therefore not optional. Never mind the horrible billing practices.
2025年6月26日
自発的なレビュー
Regus - New Mexico, Albuquerque - One Sun Plaza からの回答
Hi Toby,
I’m very sorry to hear of your disappointment.
As the global leader in flexible workspace solutions, we do not engage in any fraudulent practices against our customers.
For 3-month agreements, a one-month notice is required to terminate the agreement without automatic renewal. While I understand that signing on 26 June left limited time to submit a cancellation notice, on 28 June you received a courtesy reminder email. This message clearly outlined pricing, terms, and the option to end the agreement should our services no longer be required.
Transparency is fundamental to us and we always ensure that any concerns have been clarified before an agreement is signed. Please note that you can provide termination notice, review your agreement, invoices, check and amend your services at any time using your online account by logging on to myregus.com.
A member of my team contacted you to address your concerns and provided a resolution we hope meets your expectations.
Best,
Lorraine Brule
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