Had a co worker desk and upgraded to a dedicated office October 2025. What a shambles, setup a new account number, old charges continued, new invoices never been correct! Original deposits haven't bee... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My experience is short of harassment. Contacted from all over Britain on a daily basis for absolutely no reason. My enquiry was simple and straight forward as outlined in the contact form. Hard line s... もっと見る
企業が回答しました
Great receptionists Comfortable well equipped rooms Great location - Guildhall Sq Salibury
企業が回答しました
The site general manager has been helpful, but Regus' corporate system, sales team, and facility staff have caused numerous issues. We do not recommend this location for companies needing ISO 27001,... もっと見る
企業が回答しました
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
Cross Keys House, 3rd Floor, 22 Queen Street, SP1 1EY, Salisbury, Wiltshire, 英国
- 8000608702
3.3
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great receptionists and Facilities
Great receptionists
Comfortable well equipped rooms
Great location - Guildhall Sq Salibury
2026年7月16日
Regus - Salisbury, Guildhall Square からの回答
Hi Sandy, thank you so much for your wonderful review! We're delighted to hear you enjoyed our friendly reception team, comfortable and well-equipped rooms, and our great location. We truly appreciate your feedback and hope to welcome you again soon!
Billing and account management shambles!
Had a co worker desk and upgraded to a dedicated office October 2025. What a shambles, setup a new account number, old charges continued, new invoices never been correct! Original deposits haven't been accounted for, late charges applied! Avoid
2026年6月17日
自発的なレビュー
Regus - Salisbury, Guildhall Square からの回答
Hi Mark,
I sincerely apologise for your disappointing experience.
Because of a misunderstanding, our sales team believed your original agreement had ended routinely. This resulted in a second agreement, duplicate invoicing and late payment fees applied because of missing payments.
I truly appreciate how frustrating this situation can be, and I’m sorry if we’ve fallen short of delivering the level of service you rightly expect from us.
One of my team members is working closely with you to deliver a thorough and satisfactory resolution.
Best,
Lorraine Brule
Global Customer Service at Regus
Insecure offices and poor IT support
The site general manager has been helpful, but Regus' corporate system, sales team, and facility staff have caused numerous issues. We do not recommend this location for companies needing ISO 27001, Cyber Essentials, or security. Tech companies should avoid it due to slow networking, expensive server racks, and poor temperature control.
As a tech company running our own servers, we needed fast internet, a secure room, and air conditioning. Regus failed on all fronts: slow internet speeds, poor networking setup, and a leaking window that caused mold. This led to constant disruptions, equipment issues, and security risks, including easy access to our office. This location is unsuitable for companies with IT requirements.
2025年3月10日
自発的なレビュー
Regus - Salisbury, Guildhall Square からの回答
Hi, I appreciate that you’re disappointed and would like to help.
We know that your IT setup is key to your business, and we’ll always ensure any technical issue is fixed as a matter of urgency. On this occasion, we were unaware of the specific requirements needed for your business operations. Once we were notified, we identified that this centre cannot yet accommodate the set up that you require. We have offered to relocate you to another centre that would be better suited to your needs, but you’ve so far declined.
We recognise your concerns regarding the leaking window of your third floor office and apologise for this. The landlord of the building is in the process of identifying the root cause so that the necessary repairs can be carried out.
Your centre team have already discussed this with you a great length and remain your key contacts here; and they will be happy to discuss this further you. Thank you for your understanding.
Best regards,
Lorraine Brule
Global Customer Service at Regus
My experience is short of harassment
My experience is short of harassment. Contacted from all over Britain on a daily basis for absolutely no reason. My enquiry was simple and straight forward as outlined in the contact form. Hard line sales tactics that are entirely without any emotional intellect or common sense. The absurd irony is when I did make an appointment no one turned up! Seriously!? No apology and no follow up. Couldn’t be less satisfied. And please, leave me alone!
2024年9月10日
自発的なレビュー
Regus - Salisbury, Guildhall Square からの回答
Hi Emma, I understand that you’re disappointed and I would like to help.
We have received great feedback about our services, and I apologise if you feel otherwise.
Upon receiving your comment, we reviewed them with your centre team, and they confirmed that you’ve made an appointment with the sales representative but did not show up. They had tried to contact you multiple times to assist you, but the calls were not answered.
This could be due to some misunderstanding that can be discussed, and if you require further assistance, please feel free to contact the centre team directly.
Thank you for your feedback. We wish you all the best moving forward.
Regards,
Lorraine Brule
Global Customer Service at Regus
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