Moving from my old office to a larger one was a good experience. Rami Estephan was very helpful. He explained in detail the new billing. Kendra, the manager at my location, moved my office items to... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I do not recommend Regus. During the sales process, certain rates and terms were presented to me, but after the first month, additional fees started appearing on my invoices that were not clearly... もっと見る
企業が回答しました
Issues are resolved quickly
Friendly helpful staff.
企業が回答しました
企業情報
当該企業による記述
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
連絡先
950 Echo Lane Hedwig Village, #200, 77024, Houston, TX, 米国
- 8328715400
3.4
まあまあ
9件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I do not recommend Regus
I do not recommend Regus. During the sales process, certain rates and terms were presented to me, but after the first month, additional fees started appearing on my invoices that were not clearly disclosed before I signed the lease.
These charges should have been explained upfront as part of the sales presentation, not discovered after becoming a tenant. My concern is not simply the amount of the fees—it is the lack of transparency between what was promised during the sales process and what was later charged.
Based on my experience, I would strongly advise anyone considering Regus to carefully review every possible fee in writing before signing an agreement.
2026年8月28日
自発的なレビュー
Regus - Texas, Houston - Echo Lane からの回答
Hello,
I sincerely apologise if any aspect of your billing came as a surprise to you.
Transparency is fundamental to us and we always ensure that any concerns have been clarified before an agreement is signed.
Please note that you can review your agreement, invoices, check and amend your services at any time using your online account by logging on to myregus.com. There, you’re also welcome to query our AI chatbot Aurora.
If you’d value a deeper investigation into the matter, or have any further concerns, I’d be happy to assist you. Please email me at lorraine.brule@regus.com with your company name and details.
Thank you again for taking the time to provide feedback.
Best wishes,
Lorraine Brule
Global Customer Service at Regus
Regus - Texas, Houston - Echo Lane からの回答
Hi Natalie, thank you so much for your kind review! We’re delighted to hear you enjoyed the great workspace and the friendly support from our team. We hope to welcome you again soon!
Regus - Texas, Houston - Echo Lane からの回答
Hi Jeffrey, many thanks for your kind review! We’re delighted to hear you found the team friendly and helpful. We hope to welcome you back again soon!
DO NOT SPEND YOUR MONEY HERE
DO NOT RENT OFFICE SPACE HERE!!!! I HAVE BEEN HERE SINCE COVID RENTING FOR 5 YEARS PAID ON TIME. NOW THAT LIFE IS LIFING AND I NEED TO MOVE, THEY WILL NOT LET ME LEAVE WITHOUT PAYING THE FULL MONTHS LEASE. I HIGHLY RECOMMEND YOU DO NOT SPEND YOUR MONEY HERE. MANAGEMENT DO NOT CARE ABOUT YOU. THEY WILL SMILE IN YOUR FACE LIKE THEY DO, BUT ITS ALL DECEPTION.
2025年6月23日
自発的なレビュー
Regus - Texas, Houston - Echo Lane からの回答
Hi Rose,
I'm sorry if you felt the need to escalate this.
Transparency is key to us, and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed.
Your current agreement will expire on 31 October 2026. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date. You should confirm the end of your agreement through your online account (myregus.com) by going to Account > Products and services > End Agreement. Should you require further information or support in this matter, please feel free to contact your centre team who remains your key contact here.
Regards,
Lorraine Brule
Global Customer Service at Regus
Issues are resolved quickly
2025年1月14日
The move from one office to another was great!
Moving from my old office to a larger one was a good experience.
Rami Estephan was very helpful. He explained in detail the new billing. Kendra, the manager at my location, moved my office items to my new office and was available when I needed her help.
Jade, the receptionist, is cordial and helpful.
2023年8月14日
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