HORRENDOUS - Never again! Tried RELAY once & bought 2 Vinted parcels same day. Chose my local shop as per options. Parcel said delivered, went to collect & the shop says they arenât registered wi... ãã£ãšèŠã
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I put 2 star reviews instead of five coz all my previous experiences was amazing! I'm currently having and active parcel after I placed via vinted and paid to get it home delivered. I received a Wh... ãã£ãšèŠã
Wouldnât even give Relay 1 star. Company is a joke. I am trying to send 4 parcels (vinted sales) they have been sat in the Relay drop off shop and today is the 11th day and still not been collected b... ãã£ãšèŠã
Absolutely disgusting Delivery company. If you think Evri are bad you have seen nothing till you use relay. Loose parcels don't bother answering emails. Absolutely disgusting customer service or lack... ãã£ãšèŠã
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Used once never again
Used once, courier collected my parcel and then immediately lost it. Never using again. Itâs a shame people arenât writing these reviews on relays actual page and not on relay delivery. Relays actual page has 4* rating which is highly wrong.
Worst delivery company
They delivered my parcel to a closed building, I emailed them several times for a month but no reply or resolution up to now. Worst delivery company I've ever had to deal with
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY, THEY ARE AN ABSOLUTE JOKE. LOST MY PARCEL AND WON'T REPLY TO EMAILS. AVOID!!!!
Horrible they didnât even bother toâŠ
Horrible they didnât even bother to deliver the package they just send it back , left clear instructions , and still no delivery , the customer service doesnât even answer emails , never had such a bad experience , I would give it no stars
Relay you are just crap!
Relay you are just crap!! Not once I have ever had a problem with sending items to buyers from Vinted and in 1 week I received someone elseâs parcel that the seller wasnât selling so have no idea where this item has come from. And today my buyer was meant to receive a £20 shirt instead got a load of pillow cases. Absolute shocking, I will never post anything with you ever again and I hope other people read these reviews and also never use you. You donât deserve 1 star!!!
Wasnât very happy with the deliveryâŠ
Wasnât very happy with the delivery driver. He just put my parcel on the door step . Took a photo of the parcel.Press the ringtone. Then walked away.
I was in. had the living room and had my windows opened. Tv on.
Never saw the driver when I opened my front door he had gone.
Worst delivery ever
Worst delivery ever
Came to deliver a parcel, didnt deliver but spit on the wall and left.
If I could give -5 I would
If I could give -5 I would. How does my parcel go from 3 stops to delayed and nothing heard from them since the 5th. No customer service. Utter joke! At this point I am puting a police report in.
Parcel was delivered to the wrong address
Parcel was delivered to the wrong address 5 days ago, no GPS shown on the POD so impossible to know where it has gone to. Contacted them 5 days ago and still not had anyone respond to this problem so can assume my parcel will never arrive. They better be reimbursing me. Terrible, will never be using them again!!
TERRIBLE
Never used before but someone bought some quite expensive glasses off me on Vinted and they 'lost' the parcel. RUBBISH. DON'T USE.
Awful delivery company
3 parcels I have had delivered by these bunch of jokers and all times it's been delivered to an incorrect address, luckily it's been the same house, round the corner, and I have been able to retrieve, but my address is correct and clear and no one else gets it wrong, they clearly cannot be bothered.
I would leave no stars if I could
I would leave no stars if I could. 1st attempted delivery to my work address at 1740 ..then again on a Saturday now returning to send haha..it easy to see it's a company it's not rocket science.. if i knew it was these delivering it I wouldn't have ordered it ..last time they took it to a totally different company..shocking
Beyond bad
Beyond bad, ordered item through Vinted, late late and late!!
Awful
Awful. Delivered to wrong address and no response to emails
Posted parcel with idiot relay parcelâŠ
Posted parcel with idiot relay parcel shop Saturday night now itâs Sunday they still telling me that Iâve not posted when I did relay are absolutely crap and rubbish donât think Iâll use them again
Really unhappy with my experience trying to post Relay parcels
Really unhappy with my experience trying to post Relay parcels at my local drop-off. Twice now I have been sent away as they could not accept parcels at that time, including due to a lack of labels. It means I have to keep returning to try again, which for me defeats the purpose of Vinted as it becomes inconvenient. I have now disabled Relay as an option on my Vinted profile and won't be using them again.
This service is just awful
This service is just awful. I received 2 emails containing absolutely no information and therefore no QR code. Went to relay to generate a new one but itâs wouldnât recognise my information.
It asks for a number but doesnât specify if they want the parcel number or the tracking number and also ask for a postcode. Eventually I realised they want the shop postcode and it generated a new QR code but man, do they have to be so vague?
Package was also delivered to store late and I wonât use them again.
My parcel has sat in the shop for 5âŠ
My parcel has sat in the shop for 5 days still not picked up and not answering emails either this delivery service is appalling my other parcel from 2 weeks ago is also lost ive taken Relay off my vinted deliveries it says 72 hours someone will be in touch been 2 weeks still no reply
Another low-grade delivery service âŠ
Another low-grade delivery service driving the race to the bottom. My Vinted parcel was dropped off by the seller on 1st June then collected by the courier same day. No updates since.
I've reached out to Relay but no response at all.
Their 72 hours timeline has passed with zero contact. Will not order again. AVOID AVOID AVOID AVOID
First time using relay
First time using relay, was a bit dubious, but satisfied, arrived quick and updates were frequent enough to reassure me.
No issues
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