Poor communication & badly designed emails which don't have tracking id's so their support system cannot handle without lots of extra effort !! No ability to speak to a human when things go wrong +... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Absolutely disgusting Delivery company. If you think Evri are bad you have seen nothing till you use relay. Loose parcels don't bother answering emails. Absolutely disgusting customer service or lack... ãã£ãšèŠã
Waited 3 days for a parcel before going away, still not arrived. Every day gives me a time slot and every day nothing. Customer service is absolutely useless no response. Now going away and no parce... ãã£ãšèŠã
I put 2 star reviews instead of five coz all my previous experiences was amazing! I'm currently having and active parcel after I placed via vinted and paid to get it home delivered. I received a Wh... ãã£ãšèŠã
ã¬ãã¥ãŒäŸé Œã®èšé²ããããŸãã
ãã®äŒæ¥ã¯é¡§å®¢ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
Absolutely disgusting Delivery company
Absolutely disgusting Delivery company. If you think Evri are bad you have seen nothing till you use relay. Loose parcels don't bother answering emails. Absolutely disgusting customer service or lack of. I have removed them as an option on my Vinted and have advised Vinted to stop having relay as an option. I won't buy anything sent by them.
Ordered a parcel on vinted
Ordered a parcel on vinted , collected it and 10 days later no sign , last update was the collection.
Another 15 days or so until vinted allow me to claim for the lost package , joke of a company
Parcel lost by Relay
Parcel lost by Relay ! Never delivered - stay away from this company
RELRRLLQJ1K5 - check it - no update for almost 4 weeks ! Not delivered!! Lost by them
As predicted parcel went missing afterâŠ
As predicted parcel went missing after it got picked up by the courier. No tracking updates, nothing. Vinted useless at sorting out and had to be chased and chased to fix this. Atrocious.
Very rude delivery person
We received a ring on the door and my partner answered. The parcel was given but the driver couldnât get his scanner working and wanted to take it back. She refused and he became abusive so I closed the door. He proceeded to ring the bell and bang on the door. I opened the upstairs window and with difficulty due to poor English, finally figured he had the scanner working and wanted. I subsequently opened the door with the packaging and he scanned it. He continued to grumble about our behaviour so I closed the door and had no further communication with him
Had 3 separate parcels delivered firstâŠ
Had 3 separate parcels delivered first two driver didnât knock the door and left them by the bin, the one today asos parcel had been opened and items were missing. Donât want this company touching anything that I have ordered
Parcel was left outside the propertyâŠ
Parcel was left outside the property where it could have easily been taken. There is only a wooden gate to enter the garden, this is pure laziness by the courier.
Poor business, Avoid
Ordered off vinted 10 days ago, parcel is with relay but hasn't moved according to the tracking page, no further details, updates or apologies, have contacted customer service but no reply from them either, this will be the first and last time I use this shoddy company!
Not even worth one star they left myâŠ
Not even worth one star they left my parcel in "safe space" downstairs foyer, next to sign saying not to leave parcels there. Stolen within minutes.
The delivery slots are in accurate bad customer services
The delivery slots are in accurate and customer services when you eventually seem to get responses are not great either it's seems there not a good delivery company and slow
Message said delivered but it had not been!
Message said delivered, picture was of wrong house. Not sure how they can get it so wrong. Would not recommend them.
Absolutely the most unreliable delivery company I have ever dealt with.
They lost my parcel completely. I have sent multiple emails over and over, and received zero response to this day. There is no phone number to call, no live chat to speak to anyone absolutely no way to get help.
Avoid them at all costs. Completely useless service.
Parcels left on the drive, small enough to post
Had a jewellery delivery and the driver left the packages on the drive outside my front door! The packages were small enough to go through the letterbox or fit in the postbox so I do not understand why they did that.
I put 2 star reviews instead of fiveâŠ
I put 2 star reviews instead of five coz all my previous experiences was amazing!
I'm currently having and active parcel after I placed via vinted and paid to get it home delivered.
I received a WhatsApp link Realy AI when I clicked on it they changed to a collection point I have reported this and no one responds to me!!!!!
I have no words to describe how crapâŠ
I have no words to describe how crap this company is. They lost my parcel, never provided updates and on top of that they have no contact number.
P.S. they don't reply emails either
Unreliable company.
Relay is now becoming so unreliable that I don't buy from any company that uses them. No attempt to deliver to a neighbour. No text to me to let me know they were delivering. Today they just dumped my packet on the doorstep even though there is a note on the door saying Not to leave it on the doorstep. I have had parcels stolen many times before with Relay, that's why I wrote the note. Thank goodness my kindly neighbour saw it and kept it safe for me to pick it up.
This is happening all the time now with Relay. They're unreliable and a rubbish company. Not to be trusted!
Shockingly poor
Shockingly poor. Sent one parcel and ordered one parcel days apart and used this company. Both items lost. No updates, no response to emails. No way of getting any help. Told by Vinted I have to wait for a month or so before itâll be accepted as lost and Iâll be refunded. Looking at other reviews Iâm wondering how this company is still functioning? Needs shutting down. AVOID.
Terrible the worst delivery serviceâŠ
Terrible the worst delivery service ever I sent off a parcel to a customer and the customer received an item that was not the item I sent out and and an item I had never even seen before absolutely terrible.
Parcel lost in transit
Vinted parcel picked up by courier and never arrived 4 weeks later. Other more reliable deliver companies are available
Absolute shocking delivery service
Absolute shocking delivery service, not only was there a delay with delivery, when they then did deliver the parcel they left the parcel outside a main shopping centres at there main front doors where the general public walk, instead of the actual address stated within the shopping centre. Obviously the parcel is not there so I am left with no parcel and have to now try for a refund! I Would never order again from any consumer if their delivery option is Relay. Terrible
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ãããç¢ºèªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã








