The skip was delivered on time and collected on time that we agreed. Skip was delivered by a lady, which was amazing -we need to see more women operating heavy machinery! Both the gentleman collecting... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had an enormous job to do the general waste skip was perfect, got the job done. Skip delivery and collection were prompt and service was straightforward and friendly. Would highly recommend.
Having never hired a skip before, reliable skips made it really easy. The website was quick and simple to book the skip online. I had to call first to check if I could put a few things in like a mattr... もっと見る
企業が回答しました
Exstreamly quick to deliver were exmtreamly helpful when requested to to change pick up at last minute let me know when delivery on way and pick up diver on way so easy to book and price was cheapest... もっと見る
企業情報
当該企業による記述
Reliable Skip is the go-to solution for efficient, dependable, and environmentally responsible waste management across the UK. From domestic clear-outs to large scale construction projects, we provide an extensive range of skip sizes tailored to meet all your needs. Our dedicated team ensures an easy online booking process and cheap prices. With a firm commitment to recycling, we strive to reduce landfill waste, protecting our environment. At Reliableskip.com, your satisfaction is our priority, as we continue to offer top-notch, customer-focused services. Enjoy low cost skip hire and book online today!
連絡先
Century House, High Street, Hartley Wintney, RG278NY, Hook, 英国
- 0800 320 2110
- sales@reliableskip.com
- reliableskip.com
4.6
優良
366件のレビュー
ネガティブなレビューの 50％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reliable Skip からの回答
Hi Ammon, we're thrilled to hear your positive feedback on our service and efficiency. Thanks for sharing your experience! 😊👍
Kind Regards, Reliable Skip
Exactly what I needed
Exactly what I needed, delivered and collected in time, easy and pleasant company to deal with. Highly recommended.
2025年4月3日
自発的なレビュー
Reliable Skip からの回答
Hi Kirstin, your kind words are much appreciated! 🙌 We're over the moon to hear you found our service timely and straightforward. 🚚💨
Kind Regards, Reliable Skip
Brilliant service Sip hire
Brilliant service , skip delivered and picked up only time , friendly and helpful customer service will definitely use again
2025年3月17日
自発的なレビュー
Reliable Skip からの回答
Hi Graham, thanks for your fantastic feedback! We're glad to know our timely service and friendly team impressed you. 😊
Kind Regards, Reliable Skip
Reliable Skip からの回答
Hello Angelina, we're thrilled to know you're satisfied with our punctual and respectful service. Thank you for your kind words!
Kind Regards, Reliable Skip
Delivered and picked up on requested…
Delivered and picked up on requested days. Drivers were professional, polite and had no problems. Skip was reasonably priced. Excellent service.
2025年3月21日
自発的なレビュー
Reliable Skip からの回答
Hi Andre, we're delighted to know that you found our service up to the mark and our team professional. Your feedback is much appreciated.
Kind Regards, Reliable Skip
Great company
Great company, the skip was reasonably priced, delivered on the day requested. Professional team, communication is great. Collected the week after I had asked but did say up front that it could be that way. Will definitely be using again.
2025年4月1日
自発的なレビュー
Reliable Skip からの回答
Hi Marie, thank you for your fantastic review! We're delighted to hear that you found our service professional and communication great. 🌟 We look forward to serving you again in the future!
Kind Regards, Reliable Skip
Arrived on the day and collected on the…
Arrived on the day and collected on the day agreed with an alert a few days before collection. No fuss no problem good service. Many thanks Reliable Skip.
2025年3月18日
自発的なレビュー
Reliable Skip からの回答
Hi Colin, thank you for your positive feedback! We're delighted to hear that you found our service hassle-free and reliable. 😊 Your satisfaction is our priority.
Kind Regards, Reliable Skip
Excellent service
Excellent service! Easy booking online and fast communication from customer service
2025年3月26日
自発的なレビュー
Reliable Skip からの回答
Hi Paul, thank you for your kind words! 🌟 We're thrilled to hear that you had a positive experience with our booking process and customer service.
Kind Regards, Reliable Skip
Con Con Con
Con, Con, Con company!!!
We read their website on how a skip is ideal for house renovations, read their restrictions and no where does it say carpets are not allowed, so you’re not allowed carpets, glass, electrical items, paint, rubble, plaster board, treated wood, artificial grass, furniture.
What part of a house renovation can go in a skip then??
We have paid for a 6 yard skip to gut a house and the bulk of it is the carpets, they now want another £520 plus vat for the carpets on top of the £360 we’ve already paid and the answer is you needed to look on our needs of business link for carpets not allowed, carpets are a industry standard to be excluded. So why would you not have this on your what’s restricted page??
CON do not order a skip from this company!
2025年3月21日
自発的なレビュー
Reliable Skip からの回答
Hi Simon,
We’re really sorry to hear you felt disappointed, and we completely understand your frustration - no one wants unexpected surprises when they’re knee-deep in a house renovation. It’s stressful enough already without having to think twice about waste rules!
You're right to expect clarity, and it’s feedback like yours that helps us improve how we communicate important details. While carpet is mentioned in our Terms of Business and the order confirmation/reminder emails, we can see now that having it clearly the main waste restrictions page of our Plymouth branch would make things clearer upfront — especially when you're trying to plan a big job like gutting a house. We're taking that onboard immediately.
To explain a little further for others reading this: the issue with carpets isn’t just a company policy — it’s actually due to how the Environment Agency regulates disposal of certain items like carpets and upholstered furniture (which are classed as “end of life” or POPs waste). These materials require specialist handling and can’t go to standard landfill, which is why they’re restricted or incur high surcharges with most skip providers across the UK. It’s not always obvious unless you’ve dealt with skips before, so we do try to outline this clearly - but clearly we need to make it even easier to spot.
We’re genuinely glad to hear you managed to make full use of the skip in the end and avoided any additional charges. That shows how versatile a skip still can be - even without carpet - and that your renovation work was still able to progress as planned. That’s ultimately what matters most.
We never want customers to feel misled. Your feedback has been shared with the team and we're already updating our messaging based on it. We’re a small business that genuinely values transparency and trust.
Wishing you all the best with the rest of your renovation, and if there’s anything more we can do to help, we’re here.
Kind regards,
Paul @ Reliable Skip, Plymouth Depot
Good service
Good service, the skip was delivered and removed on time. Easy to talk to the main office
2025年3月20日
自発的なレビュー
Reliable Skip からの回答
Dear Paul,
Thank you for your kind words! We are delighted to hear that you were satisfied with our service. Ensuring timely delivery and removal of the skip is always a top priority for us, and we are glad to know that this was reflected in your experience. We appreciate your feedback and look forward to assisting you again in the future.
Kind Regards, Reliable Skip
Could not fault this service
Could not fault this service. Delivered when they said they would and collected on the nominated day with no fuss. Good prices compared to others, would recommend.
2025年3月10日
自発的なレビュー
Reliable Skip からの回答
Dear Derien,
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you were satisfied with our seamless delivery and collection services, as well as our competitive pricing. Your recommendation means a lot to us. We promise to continue offering top-notch services to all our valued customers like you.
Best Regards,
Kind Regards, Reliable Skip
Let me know when skip was coming and…
Let me know when skip was coming and when it was being collected. No hassle and good skip! Will use again
2025年3月3日
自発的なレビュー
Reliable Skip からの回答
Dear Terry,
Thank you so much for your kind words! We are thrilled to hear that you found our skip service hassle-free and convenient. We truly appreciate your feedback and look forward to serving you again in the future. If you need anything else, please don't hesitate to reach out.
Best regards,
Kind Regards, Reliable Skip
Communication and pick up was stressful
I used reliable skips due to doing a garden project, arrived on the day I asked , finished with the skip earlier than anticipated, call to say was ready when they were , it came to the day I asked to be picked up but was not so, two days later phoned, was unable to speak to someone just kept going to answer phone , eventually got a text saying it could be anytime during the week, I was not best pleased as was getting a delivery drop so needed my drive back , texts went back and forth , If the pick was as good as the drop off then 5 stars but not knowing estimated time was a mayor concern , communicating was stressful.
2025年3月3日
自発的なレビュー
Reliable Skip からの回答
Dear Elizabeth,
Thank you very much for taking the time to share your experience with us. We're glad to hear that the delivery of your skip was smooth and met your expectations. However, we're truly sorry to hear that the collection process did not match the efficiency of the delivery, causing you inconvenience and stress. We understand how important clear and prompt communication is, especially when coordinating other aspects of your project.
We appreciate your patience and the effort you took to reach out to us, despite the challenges in communication. Please know that we take your feedback seriously and are already looking into ways to improve our communication channels and response times to prevent such issues from happening in the future.
Your feedback is invaluable to us as it helps us to improve and provide the level of service that our customers expect and deserve. We hope to have the opportunity to serve you better in the future.
Thank you once again for your feedback, Elizabeth.
Kind Regards, Reliable Skip
Excellent service
Excellent service, booked online, entered the day I wanted skip to be delivery and collected it was that easy.
Will definitely hire from them next time.
2025年2月17日
自発的なレビュー
Reliable Skip からの回答
Hi Tracy,
Thanks so much for your lovely feedback! Really appreciated :)
Kind regards,
Reliable Skip
I got a skip
I got a skip. I filled the skip. The skip got taken away.
The service works.
2025年2月20日
自発的なレビュー
Reliable Skip からの回答
Thanks for the review Erik! That's just how we like to keep things. Hopefully hear from you again next time you need another skip.
Kind regards,
Reliable Skip
Very reliable
Very reliable, professional and flexible service. I had a number of questions in advance of booking and these were answered speedily.
2025年1月31日
自発的なレビュー
Reliable Skip からの回答
Thank you for the kind words Alex, really appreciated.
Kind regards,
Reliable Skip
Reliable Skip からの回答
Hi Amber,
Thanks so much for the lovely review!
Kind regards,
Reliable Skip
Reliable Skip からの回答
Thank you so much, Rosie! We are thrilled to hear that you found our prices to be the best around. We truly appreciate your support and look forward to serving you again in the future.
Kind Regards, Reliable Skip
Grate service and staff arrived …
Grate service and staff arrived removed on time brilliant all the at right price no problem useing them again brilliant
2025年1月18日
自発的なレビュー
Reliable Skip からの回答
Thank you so much, John! We truly appreciate your kind words about our service and staff. We're thrilled to hear that everything went smoothly and that you found our pricing fair. We look forward to serving you again in the future. If you need anything else, feel free to reach out. Thank you for choosing us!
Kind Regards, Reliable Skip
Fantastic customer service from start…
Fantastic customer service from start to finish, we ordered over the Christmas period and was given the first available date for delivery. Unfortunately it was a terrible snow day but the driver was very professional and managed to drop it off on the driveway with no problems. We also received a call a few days before collection to see if we needed more time. I would recommend to all. Fantastic.
2025年1月6日
自発的なレビュー
Reliable Skip からの回答
Thank you so much, Helen, for your kind words! We are delighted to hear that you had a positive experience with our customer service team and delivery driver, even on a challenging snow day. We truly appreciate your recommendation and are grateful for your support. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!
Kind Regards, Reliable Skip
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