Barely helped with morning sickness, and we can’t figure how to change the battery. Don’t see a charge port either. Using the classic reliefband
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Reliefband has worked wonders for me! Often my stomach turns sour and putting on my band takes away those awful feelings. I'm completely hooked!
It is hard to tell if the premium+ reliefband is working because the strap won't stay tight on my wrist. It loosens and moves around so my wrist doesn't keep contact which cause it to repeatedly turn... もっと見る
I have already returned the reliefband. There is no information about appropriate charging the first time from a computer, so when I really needed it, after charging from a normal power cord, it only... もっと見る
企業情報
当該企業による記述
Reliefband is the first FDA-cleared wearable device for the treatment of nausea with hundreds of thousands of satisfied users worldwide. Originally designed for use in hospitals and with over 50 clinical trials, Reliefband is the go-to solution for 100% natural, fast-acting, and long-lasting nausea relief. Our full assortment of products offers drug- and side-effect-free relief for motion sickness, morning sickness, seasickness, hangovers, chemotherapy-, migraine-, and anxiety-induced nausea.
連絡先
3.2
まあまあ
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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It was very easy
It was very easy! Thank you! I have worn these watches for many years and they work for me really well! I haven’t received mine yet. I’m excited to have a new one
2024年11月30日
Reliefband からの回答
Hi Paula,
Thank you for your 5-star review! We are thrilled to hear of your success with the reliefband. We are excited for you to try the new model. Please reach out with questions about the new Premier Plus model.
Regards,
Reliefband Customer Service
Relief from a lifetime of motion sickness
My wife has tried everything---pills, shots, hypnotherapy---to overcome her lifetime motion sickness. She swears by the Reliefband. It gives her the ability to ride in cars and airliners without the use of drugs, making our trips much more pleasurable. She's come to rely on the Reliefband so much that we bought several, just in case the batteries run out on one.
2024年4月2日
Reliefband からの回答
Hi Brian,
We love hearing stories of Relief with the Reliefband. We love that she can travel without the fear of nausea and it allows her to live life in full motion. Please reach out for any troubleshooting tips as needed. We hope you continue to travel and enjoy the trips!
Regards,
Reliefband Customer Service
What a RELIEF!
Easy to order. Good sale! I have used reliefband for cruises and long car or bus rides for the past 6 years. I have gotten great relief from my motion sickness and my Disembarkation syndrome symptoms. The only problem I had with my last band was the battery cover kept coming off and was so annoying eventually that I tore it off completely. I ordered this one for a cruise I will be going on in January. I am expecting the same great relief but hope the battery cover is sturdier. I also intend to get the band that will connect to my reliefband as well as my smart watch.
2024年10月29日
Reliefband からの回答
Hi Karen,
Thank you for sharing your story of Relief with the Reliefband! I'm sorry to hear about the issues with your battery door. Please do contact our Customer Service team for troubleshooting tips with your devices. We can be reached at 877-735-2263 or customerservice@reliefband.com.
Regards,
Reliefband Customer Service
I take Mounjaro for my diabetes
I take Mounjaro for my diabetes. It sometimes causes nausea. The Relief Band really helps me with it. I have told others how great it is. I showed the ad to my doctor and he is going to recommend it to his patients.
2024年11月1日
Reliefband からの回答
Hi Michelle,
We love hearing how the reliefband helps you and others! Thank you for sharing with your doctor. We are happy to send brochures and work with the office if they see a fit for their patients. Please have them reach out to customerservice@reliefband.com, and we can assist with different programs, as we do work with hospitals and doctor offices. We want to help as many people as possible who suffer from nausea!
Regards,
Reliefband Customer Service
Reliefband からの回答
Hi Mark,
We are sorry to hear that. If you wish to unsubscribe from our emails you can do so on our website. We like to keep our customers updated with new product releases, promotions, and general sales events.
Thanks,
Reliefband Customer Service
Took 4 weeks to get a refund processed
Took 4 weeks to get a refund processed, which is ridiculous! Then they charged be $35 for shipping and handling for the return. That is outrageous. I don't know how they run their company but that is poor customer support. I wish I had never bought the relief band. It didn't work and getting my money back was so much work.
2024年10月29日
自発的なレビュー
Reliefband からの回答
Hi Nikki,
We are sorry to hear about your issue with our return process. However, it is stated on our website here:
https://www.reliefband.com/policies/refund-policy
This is based on company policy. The Reliefband is effective for about 85% of the users who try it. We do offer FREE ground shipping and offer expedited to consumers. Again, we are sorry for your frustration with the return process. We are an FDA-Cleared Class II medical device and returns are required to be tested prior to refund or replacement.
Regards,
Reliefband Customer Service
Quit working after a year
I purchased the Relief Sport band a little over a year ago. It worked great on planes, boats, and car rides. I could actually read a little in the car without getting ill and I didn't feel the typical woozy feeling after a long journey. I am disappointed however that it quit working after the 1 yr warranty expired. I can't push the center button to turn it on. I was able to pop it back in place by pressing extra hard but it's still very difficult to press to get to the level of sensation I need. For the price, this should last more than a year. Very disappointing.
2024年10月21日
自発的なレビュー
Reliefband からの回答
Hi DeeDee,
We are sorry to hear of the issues with your Reliefband Sport device. Please contact our Reliefband Customer Service which can guide you through troubleshooting tips or offer you a discount to purchase a new unit. Please contact us at customerservice@reliefband.com.
Regards,
Melanie
RB Customer Service
Poor customer service from the…
Re: Order #1234545 confirmed.
Poor customer service from the beginning. I paid extra for fast shipping and had issues. The product stopped working within the first few days. Then they only warranty the main device and not the extra components that were purchased with the main device. After 6 weeks of waiting I finally get a refund for mush less than the purchased price. They have all of the devices that were purchased.
DO NOT BUY FROM THIS COMPANY
2024年10月14日
自発的なレビュー
Reliefband からの回答
Hello,
Thank you for your honest review. We are happy to work with you to come to a resolution on your issues. Please provide your order# so I can fully research this and settle on a fair resolution for you.
Thanks,
Reliefband Customer Service
The relief band takes too long for…
The relief band takes too long for delivery. At checkout, there was no option for expedited delivery. I wish there was.
2024年10月2日
Reliefband からの回答
Hi Carol,
We are sorry to hear that you had an issue placing your order. This may have been an oversight, but we offer expedited shipping on the checkout page. We offer FREE ground shipping and then you an update to expedited. So sorry that was missed on your order. Fingers crossed it arrives quickly.
Shipping method
Ground Shipping - Free over $50
·
Free
Choose a shipping method
Ground Shipping - Free over $50
Free
Expedited Shipping and Handling (2-4 Business Days)
$35.00
Thanks,
Reliefband Customer Service
Gave mine away, bought another one
Because the relief band has been so effective for me, I gave mine away to my cousin's son to help him with his awful car sickness. But I can not enjoy amusement parks or long car rides without it, so I just purchased my second Relief Band. I also have stomach issues and Relief Band helps me not feel so nauseous. It has been an absolute game changer for me.
2024年9月30日
Reliefband からの回答
Hi Candance! Thank you for your review and feedback. We hear that often "It has been an absolute game changer for me".We are happy to hear that it provides you with relief of nausea while on long car rides and at the amusement parks! Thanks again for sharing.
Reliefband Customer Service
I gave you only one star because as of…
I gave you only one star because as of this date I still have not received my order. It should have been here by now.
So now that my order has been fulfilled, albeit, late, I can amend my review and report that the relief band works magic and fulfills its purpose. I might only suggest that the company be more realistic in telling customers when to expect their order. So I raise my report from 1 star to 4 stars.
2024年9月28日
Reliefband からの回答
Hi Marsha,
We appreciate your review. The Reliefband Conductivity gel was on a short backorder. Your order has shipped and shows delivered yesterday:
Delivered
Delivered, In/At Mailbox
CARLSBAD, CA 92011
October 9, 2024, 12:22 pm
We hope it has now been received. We apologize for the delay. I have issued you a $10.00 refund for the delay in your order. We would appreciate another opportunity to improve on the review.
Kind Regards,
Melanie Brothers
VP of Operations
Reliefband
First time dealing with motion sickness!
We were on an Alaskan Cruise when we had 11ft. waves. I had started taking dramamine prior to our trip, but it wasn’t enough. Our Butler told us about the motion sickness bracelet in the gift shop. We went down immediately to the gift shop and purchased the Reliefband with the replaceable battery. The salesperson suggested I set it at the 3rd level with as nauseous as I was. Within 24 hours I was able to lower the level and I wasn’t nauseous the rest of the cruise. I never ever have had any motion sickness until this recent cruise. I promised my husband any future cruise we go on I will be taking my new Reliefband with me.
2024年9月11日
Reliefband からの回答
Hi Jean,
We are thrilled to hear that the Reliefband helped you on your cruise! Would you mind sharing what cruise ship you were on?
Thanks!
Worked well the first several times I…
Worked well the first several times I used it. Now you can barely feel it working, even on the highest setting. Very disappointing especially after spending 200.00 on it. Waste of money….
2024年9月14日
自発的なレビュー
Reliefband からの回答
Hi Jeff,
We are sorry to hear you are experiencing issues with your device. We do offer a 1-year mfg warranty for defects with a replacement. Don't hesitate to contact our Customer Service team at customerservice@reliefband.com to assist you with troubleshooting tips OR to see if you are eligible for a replacement device.
1st trimester savior
Have been sick 24/7 in my first trimester. The band has allowed me to eat and function again.
2024年8月31日
Reliefband からの回答
Thank you for sharing your feedback and we are thrilled to hear it is helping you with eating and function again.
Best,
Reliefband Customer Service
When I realized that the band only…
When I realized that the band only lasted 50 hours with no way to rechayit I reached out to customer support but they wouldn’t refund it and allow me to exchange it.
2024年8月31日
Reliefband からの回答
Hi Karen,
We do apologize but our Customer Service Reps are following procedure:
If you purchase a Reliefband® Premier, Reliefband® Sport or Reliefband® Flex you are not completely satisfied with the product for any reason within 14 days of receipt of purchase, we will refund your purchase price excluding shipping and handling charges. The Reliefband® 50 Hours is excluded from this return policy.
Additionally, I have attached the Return Policy and Warranty page here: Return Policy and Warranty – Reliefband®
Please also note that the following information is posted on our website, under the description of the 50-Hour device:
•"50 Hours of Total Use"
•"THE RELIEFBAND®️ 50 HOURS IS EXCLUDED FROM DISCOUNTS AND THE 14-DAY MONEY-BACK GUARANTEE."
Not for My Type of Nausea
The band looks great and I am sure it is helpful for many people. Unfortunately I tried it for 2 weeks and it did nothing to relieve my nausea. It may be that it’s because my nausea is anxiety and medication related and not due to any type of motion sickness. But it was worth a try.
2024年8月23日
Reliefband からの回答
Thank you for your review.
Freedom on the Road
I get motion sickness while driving sometimes but mostly when I’m a passenger. I live in Ozark Mountains so any trip to the river, lakes or road trip, I have to drive so I don’t get sick. With Reliefband, I am able to be a passenger now!!! ReliefBand has no side effects like other medicines for motion sickness so I can enjoy my trip! This is literally life changing for me and my family!!
2024年8月1日
Reliefband からの回答
Hi Deanna! We love hearing stories of relief! We are thrilled to hear you can now travel as a passenger and that it is life-changing for you an your family.
Best,
Reliefband Customer Service
I’m a nurse and was shocked when I wore…
I’m a nurse and was shocked when I wore it for the first time and it actually worked. I get pretty severe nausea from motion sickness and it actually worked for that. Unfortunately in my last order I had the band missing from the order, but I’m sure I’ll hear from you. Thank you
2024年7月31日
Reliefband からの回答
Hi Debra,
Thank you for sharing your feedback and success with the reliefband! We apologize for the error with your order. Please contact our Customer Service team and ask for Melinda. We can ship you the missing item. Email customerservice@reliefband.com.
Regards,
Reliefband Customer Service
Easy to order
Easy to order although the product did not help the nausea of pregnancy with my daughter in law. The shopping experience was easy and did not have any problems.
2024年8月1日
Reliefband からの回答
Thank you for sharing your feedback and review.
Reliefband Customer Service
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