Relvoux ロゎ
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Relvoux レビュヌ 

7
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TrustScore 5段階評䟡の3

3.1

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3.1

たあたあ

TrustScore 5段階評䟡の3

7件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.1

すべおのレビュヌ

(7)

過去12か月のレビュヌ数: 7件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Je suis vraiment trÚs satisfaite de mon expérience avec Relvoux ! La qualité de la robe est incroyable, les finitions sont magnifiques et elle me va parfaitement. ❀

Le service client est trÚs réactif et professionnel. La livraison a été rapide et le colis était trÚs bien protégé, ce qui est vraiment appréciable.

Je recommande Relvoux à 100 % ! Un excellent service du début à la fin. Je suis ravie de mon achat et je n’hésiterai pas à recommander chez eux. ✹

2026幎9月21日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Thank you for your lovely review and recommendation! We’re delighted that your dress fits perfectly and that you’re so pleased with its quality and finishing details. It’s also wonderful to hear that our customer care team, quick delivery and careful packaging helped make your experience so enjoyable.

Your kind words mean a great deal to us. We hope you feel wonderful every time you wear your new dress, and we look forward to welcoming you back! 🀍

5぀星のうち1の評䟡

One of the worst experiences

One of the worst experiences. Don’t trust the beautiful photos of the product, you will receive something different. Be alerted.
Full refund never received!

2026幎9月22日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Natalya,

We’re sincerely sorry to hear that the item you received differed from the product photos and that you have not received a full refund. We understand why this experience has left you disappointed and affected your trust in us.

Please reply to your existing email thread or contact our customer care team at hello@relvoux.com, quoting your order number and mentioning this review. We’d like to look into the product discrepancy, review your previous correspondence and check the status of your refund request, so we can provide a clear update and work towards a fair resolution.

Kind regards,
The Relvoux Team

5぀星のうち1の評䟡

1 star is honestly too much for this


1 star is honestly too much for this experience.

The photos on this website are taken from the original brand, Helsa, and are used to make this dress look like the same product. But it is NOT the same dress in terms of fabric and overall appearance.

The original Helsa Amala is made from jersey fabric, while the dress I received is made from a completely different material. The difference is obvious when you see the actual dress.

This is extremely misleading. If they had photographed the dress they actually manufacture and sell, the pictures would look completely different. Customers should be shown the REAL product they are going to receive, not photos of another brand’s original dress.

Very disappointed. I would not recommend buying from this website unless you are prepared for the possibility that what arrives may look completely different from what you saw online.

2026幎9月24日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Eatemad,

We’re sincerely sorry to hear that the fabric and overall appearance of the dress you received differed from what the product photos led you to expect. We understand why these differences have left you feeling misled and disappointed.
Your concern about the use of another brand’s photographs deserves a thorough review. Our product images and descriptions should accurately represent the items we sell, so you can make an informed purchase.

Please contact us at hello@relvoux.com with your order number and the product name or link. We’d like to investigate the source of the images, review the listing’s fabric details against the item you received, and discuss an appropriate resolution with you. If you’ve already contacted our team, please reply to your existing email thread so we can refer to the information you’ve shared.

Kind regards,
The Relvoux Team

5぀星のうち1の評䟡

I would never recommend it.

I would never recommend it.
Unfortunately I read feedbacks after I placed my order.

Usual sc@@m scheme.
Problem with refund.
Endless back and forth nonsense emails.

I ordered a dress, but received a completely different outfit: a top and a skirt, made from different fabric and in a different color, with a very strange and poor quality design and stitching.
The items also have a strong, unpleasant smell.

The product I received does not match what was advertised on the website.

2026幎9月12日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Asiya,

We’re sincerely sorry for the experience you’ve described. Receiving a top and skirt instead of the dress you ordered, with differences in fabric and colour, is understandably disappointing. Your concerns about the stitching, quality and unpleasant smell also deserve careful attention.

We’re equally sorry that the repeated email exchanges have not resolved your refund concerns. You should not have to keep explaining the same issues without receiving clear answers.

Please reply to your existing email thread or contact us at hello@relvoux.com with your order number and a reference to this review. There is no need to repeat the full history. We’d like to review your order, the product listing and your previous correspondence together, so we can investigate the discrepancies you’ve reported, give you a clear response to your refund request and explain the next steps.

Kind regards,
The Relvoux Team

5぀星のうち5の評䟡

I had such a great experience with


I had such a great experience with Relvoux. The dress was stunning. I got so many compliments.
It got delivered one day before the delivery time.

2026幎9月19日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Customer,

Thank you for sharing your wonderful experience with Relvoux! We’re delighted to hear that you found your dress stunning and that it received so many compliments.

We’re also pleased that your order arrived even earlier than expected. Your kind words mean so much to us, and we look forward to bringing you more beautiful pieces in the future.

Kind regards,
Relvoux Customer Care Team

5぀星のうち1の評䟡

Absolutely terrible customer service


Absolutely terrible customer service and refund experience. I would NOT recommend this company.
I placed my order on August 4 and clearly told Relvoux that I needed it by August 27. They failed to meet the deadline, so I cancelled the order and refused the package when it was finally delivered. I NEVER received or had physical possession of the items.
From September 1 onward, I was left waiting for my money back. Despite the tracking clearly showing that the package had been refused and was being returned to the sender, Relvoux initially told me that I would receive a full refund once the package was returned.
Then they completely changed their position.
Instead of refunding my money, they offered me only 60% back + 40% as a gift card, or a 120% gift card. In other words, they wanted to keep my money and force me to shop with them again.
I spent roughly a month and a half without access to my money because of this company and had to waste a ridiculous amount of time emailing them and trying to get back money that was rightfully mine.
In the end, I had to escalate the matter to PayPal to get my refund. PayPal resolved the situation and my money was refunded.
The entire experience was stressful, time-consuming and completely unacceptable. A company should not make customers fight for a refund for an order they never even received.
Think twice before ordering from Relvoux. The products might look nice on the website, but in my experience, the customer service and refund process were extremely disappointing.

2026幎9月15日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Customer,

We are sorry to hear that the delivery timeline and communication surrounding your order did not meet your expectations. We understand how disappointing it can be when an order is needed for a specific occasion and is not received within the expected timeframe.

Our customer service team aimed to stay in communication and discuss available options throughout the process. However, we regret that the overall experience did not provide the clarity and outcome you expected.

Your feedback regarding delivery-time communication, the handling of refused parcels, and our customer-service process has been noted and will be used to review and improve our service procedures.

Kind regards,
Relvoux Customer Care Team

5぀星のうち5の評䟡

I vestiti sono di qualità ottima e


I vestiti sono di qualità ottima e bellissima vestibilita’. Anche lo stile Ú chic e sexy.

2026幎7月21日
自発的なレビュヌ
Relvoux ロゎ

Relvoux からの回答

Dear Customer,

Thank you so much for your lovely review and for choosing Relvoux! We’re delighted to hear that you are pleased with the excellent quality and beautiful fit of our dresses.

It means a great deal to know that you also enjoy our chic and sexy style. Your support truly encourages us, and we look forward to bringing you more designs you’ll love.

Kind regards,
Relvoux Customer Care Team

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