Remember レビュー 85

Excellent experience from start to finish. Ollie kept me updated with progress from the first order to the despatch of the necklace. My son loves the understated yet very meaningful design. Very happy. Wouldn't hesitate to recommend, or buy again from Remember <3

I've not experienced this level of customer service in a long while!
Ollie was very exact in getting things just right.
He wasn't happy with what he'd produced and was honest enough to say so and ask if I could bear with him whilst he got my Stanhope lens image to perfection and to a standard he was happy to send out. They are beautiful, emotive pieces of jewellery.
Made all the more special when the person creating them really cares about the product rather than the money to be made. Highly recommended and you can be sure you are in good hands here.

I can't recommend Remember enough, it's so refreshing to make a purchase with excellent communication throughout! Ollie ensured I was regularly updated and checked to make sure I was happy at each stage. The necklace is beautiful and the packaging is outstanding, the attention to detail Ollie puts in really does set him apart from the rest. Absolutely worth every penny and an excellent price too. Well done Ollie, you deserve every success!

Ollie has given exceptional service on each occasion I have contacted him. Nothing is too much trouble and he keeps you fully updated on each step of the process. I think he gives excellent service and quality.

I ordered 4 necklaces each with a different image, and Ollie checked every step with me and made it feel a very personal experience. He kept me informed of progress regularly.
Everyone was very pleased with their individual necklaces. They are a modern version of a locket, still private but much less bulky. Lovely.

From the moment I placed an order with Remember the service was impeccable. I lost my Dad earlier this year and wanted to have some kind of discreet keepsake / memorial item that I could carry with me. The necklace is beautiful. Ollie gave wonderful customer service from start to finish - with updates on the progress of my order. I highly recommend Remember. Exceptional service and quality from a small business. Thank you so much.

Ollie was amazing. Such professionalism from start to completion. Ollie kept me fully informed during each process. I bought this item for my sister in law who was completely heartbroken at losing her dog. She was overwhelmed and said such it was such a unique gift and she would treasure for ever. It has given her great comfort in the healing process. I would highly recommend.

Have just received my necklace which is going to be a gift for my son with a photo of his beloved dog who has just passed away.
It is so much nicer than I expected, beautifully presented with a personal note from Ollie.
The whole process has been fantastic from beginning to end with updates and even a video of each stage in making the necklace.
I will definitely recommend and will use again,
Thank you so much and I can’t wait until my son sees it, I’m sure he’ll be over the moon.

Good communication from the start, advising which picture would work best, love my necklace that arrived today. Above and beyond service, 100% recommend
Thank you

Ollie made a beautiful necklace with a photo of my late son. It is absolutely stunning and so well made. The customer service and communication was the best I have ever experienced, giving me updates at every stage including a video of the Stanhope in action. The necklace arrived in perfect condition and in good time, in a beautifully presented package with a print of the photo he used. Such a lovely touch, and really great that he followed up to check I was happy. I highly recommend Ollie and will most likely be coming back for more.

Firstly, I have to say that I love my Remember necklace. Beautifully crafted and so much more than I could ever have imagined.
The customer service was second to none. I was informed at each stage of the process as to what would happen next and how long it would take. All timescales were met and the product was delivered on time. I also had a follow-up email to check if it had arrived and if I was happy with it.
A big thank you to the very talented Ollie who made my necklace. It is so beautiful and I will treasure it for ever.
To anyone who is considering ordering - don't hesitate, you won't regret it. I highly recommend this business.

Dear Ollie,

The necklace arrived today and it’s absolutely incredible! The packaging is beautiful, the necklace exquisite and then there is my brother and his beautiful little girl inside.
What a lovely touch to add a print of the photo!
I cannot thank you enough.
You have been amazing! You can be sure that this piece of jewellery you created will be treasured forever xx
I'm so grateful for your art!

To anyone thinking about buying one of these items, do it! You will not be disappointed.

Very impressed with my beautiful gold necklace and pendant with a photo of my mum and Dad the quality is fantastic I wanted something personal and didn't want a locket its so lovely that only I know what is on it unless I want to show it or take a moment I would definitely recommend to everyone and having lovely update made it more special

Ollie made 3 items for me using different photos after the loss of our beloved dog. His communication throughout the process was excellent and he goes the extra mile to make sure that things are perfect.Highly recommended- beautiful memories made perfect - thank you Ollie

Ollie was really helpful from start to finish when ordering my necklace. The image is really clear and looks brilliant and I couldn’t be happier. Nothing was too much trouble as I couldn’t decide which image to use so Ollie made 2 and sent me a short video, great customer service Thank you

Wow what can I say, from the moment we placed the order to the necklace arriving Ollie's service has been absolutely amazing. We couldn't decide between 2 images so he sent a video of both to help choose. Always quick to answer any query. The necklace is even better in real life and my friend was over the moon when she saw it, it even ( unbeknown to us when ordering) matches her wedding ring. I would highly recommend Remember, thank you again xxx

I lost my only child last year and I was looking for a subtle piece of jewellery that I could wear on a daily basis that contained my daughter’s picture but wasn’t as obvious as a locket. I came across an advertisement for Remember on Facebook and ordered the “Classic” custom photo necklace in sterling silver. The necklace arrived today and I am delighted with it. It is both subtle and elegant and nobody would know that it contained a photo of my daughter unless I told them or I held it up to the light.
The necklace was beautifully packaged and contained an information booklet and an additional Stanhope lens.
From ordering to delivery Ollie Richer kept me informed at every stage of the process. He sent me a short video of what the image would look like when seen through the lens and he was kind enough to delay postage when I was away on holiday. I couldn’t recommend Ollie and his jewellery highly enough.

I couldn't be happier with the beautiful necklace made by Ollie. It features a cherished image of my Mum, and the craftsmanship is absolutely stunning. The attention to detail and the care Ollie clearly puts into the work made this piece so much more than just jewellery — it's a keepsake I will treasure forever. Every time I wear it, I feel that little bit closer to my Mum. Thank you, Ollie, for creating something so meaningful!

Beautiful unusual piece to always keep my grandson close . Customer service was outstanding .Ollie was in touch regularly. Tremendous

Really can’t recommend Ollie and his work highly enough. It’s rare these days that you get such outstanding, thoughtful and caring customer service. Ollie is amazing and kept in touch throughout the process of making my necklace. Everything from start to finish was impeccable. The Stanhope and the necklace itself - I’m speechless. It’s beyond beautiful. The pictures really do not do the piece justice. I have so many lockets so this is extremely special