When I took delivery of the dishwasher, the guys beckoned me into the back of the van, saying, "We'll take it back". Understandable, since it was unboxed, crudely covered in bubblewrap and with the b... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered my washer dryer and it came fast. More damage than describe but it worked so I was pleased. However it developed a fault in the warranty period. I have tried contacting them on multiple... もっと見る
Ordered 3 items Smooth transaction Delivered at the time and date agreed Good communication from crew and very helpful on arrival Good quality exactly as advertised Thanks again happy son in... もっと見る
Cost me money to end up staying at home waiting for a package for over two days and when I arrive the courier was very rude on customer friendly. I asked for letting me just use a story to push it fre... もっと見る
企業情報
当該企業による記述
Renew2U are the premium appliance refurbishment specialists. We work with a number of leading brands in the UK. Primarily looking after returns flows for these top brands our product is tested, cleaned and photographed to the highest standard giving you the customer the knowledge that you will get a quality product like if you bought it new!
連絡先
Bath Road,, NE10 0JT, Gateshead, 英国
- 0191 9339933
- hello@renew2u.co.uk
- renew2u.co.uk
3.9
ほぼ満足
134件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 82％に回答しています
通常1カ月以上経ってから回答
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Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Perfect will use again
Order arrived on time and as expected. The items were a very good price and work perfectly.
2025年7月23日
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Renew2u からの回答
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
I was pleased with fridge overall and…
I was pleased with fridge overall and delivery guys were good and very efficient. Thought first picture of product/advert on ebay should have shown dents not second or subsequent pictures as somewhat misleading although subsequent photos clearly showed cosmetic damage. Couldn't you have used car suction machine to pull them out? I know new door way too expensive.
2025年7月23日
Renew2u からの回答
Thank you for your feedback and great ideas, we will take your idea of the car suction machine on board.
I came across Renew2u on Ebay whilst…
I came across Renew2u on Ebay whilst searching for a washing machine.
They do refurbished machines which are clearly described with photos.
I bought an Hoover washing machine.
Delivered in no time and we'll packaged . Once packaged was removed the machine looked brand new. The photos did not do it justice.
The machine is fantastic and what a great company to purchase from. Great way of recycling too.
Many Thanks happy buyer indeed.
2025年7月11日
自発的なレビュー
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Awful product I’ve seen better in a…
Awful product I’ve seen better in a second hand shop. It was so scratched and dented. They do not show everything in pictures. Had to pay for delivery and pay for it to go back it’s all wrong
2025年6月26日
Renew2u からの回答
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Item was like new for a fraction of the…
Item was like new for a fraction of the price. Quick delivery. would certainly use again in the future.
2025年6月24日
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Would never buy a 'New' appliance again
Fantastic experience. Great Value and the Appliance is like new. My old appliance broke after 13 months, so with a 12 month warranty (same as buying new) this was a no-brainer once I found out about this site.
2025年5月28日
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Tumble Dryer issue with door - swiftly resolved
Highly recommended. Just purchase a Candy tumble dryer via EBay. Had an issue with the door being on the left side but needed it to be on the right side No fuss, no quibble understanding customer service. Straight away offered a full refund. Decided to keep the appliance but was nice to know they acknowledged their mistake and were more than prepared to put it right. The people on the chat know their products and stock and certainly do give a 5 star outstanding service. Will def look to buy from these again 👍
2025年5月30日
自発的なレビュー
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Bought a washing machine of this site…
Bought a washing machine of this site only to have it leaking water and loud when it does a spin
2025年5月15日
自発的なレビュー
Renew2u からの回答
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Do not use this company
Do not use this company , had a different than ordered dishwasher delivered , when I spoke to them they were going to fix the mistake within 24 hrs. Days later no communication at all
Very poor customer service
2025年4月23日
Renew2u からの回答
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
A part for the dishwasher was missing
A part for the dishwasher was missing. I had to purchase the part myself. Very unimpressed
2025年4月23日
Renew2u からの回答
We are so sorry, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. In this situation as a refurbishment company we do not have a spare part department. This is something we are looking into. Thank you for posting the review and allowing us the opportunity to come to the best speedy resolution for yourself.
Terrible company - AVOID!
Not transparent re products, refuse to accept liability for missing parts and faulty items and want to charge for returning faulty items. Shocking company and would most definitely advise potential customers to look elsewhere.
2025年3月22日
Renew2u からの回答
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
5 stars
Great delivery and staff were very helpful when I missed delivery slot.
Highly recommend.
2025年2月26日
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Happy
Great pricing and warranty as my dryer broke and was replaced in no time. Thank you
2025年1月6日
自発的なレビュー
Renew2u からの回答
Thank you for taking the time to share your positive experience with us. We're thrilled your sales journey went smoothly. We will look forward to serving you again soon
Item lost between warehouse and carrier!
Item lost between warehouse and courier! Fair enough but no replacement offered. Still waiting for refund 10 days after their payment was received. Contacted PayPal and 5-7 working days for them to receive refund then 3-5 for the refund to hit my bank a/c. Really NOT happy with this experience. All the more annoying as my payment was received on the purchase day
2025年3月3日
Renew2u からの回答
We are so sorry,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.
Thank you for posting the review and allowing us the opportunity to come to the best resolution for yourself.
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