Planning for remote travel and the unexpected that may be thrown your way is difficult! This swag takes most of that thinking away, leaves enough room for augmentation if needed. Has a bunch of info... もっと見る
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レビュアーのコメントを見てみましょう
I needed to add an extra snake/burns kit to my order, and the lady was very helpful adding it to the same package. Arrived very quickly, thank you.
This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed. Instruction sheets are easy to read with just the right amount of facts.... もっと見る
企業が回答しました
Amazingly quick service even over the holiday period. Last minute gift arrived in time to be included in the Christmas parcel. Greatly appreciated by my camping mad son for its size and weight when... もっと見る
企業が回答しました
企業情報
rescueswag.com.au について
当該企業による記述
100% owned and operated by Royal Flying Doctor Service (Queensland Section)
Why shop with Rescue Swag?
Support RFDS Queensland
100% of profits go towards supporting RFDS (Queensland Section) deliver vital healthcare and services to people in regional, rural, and remote communities.A product like no other
Our innovative Rescue Swag first aid kits are dust and waterproof and can even be turned into an emergency sling or immobilization device.30 day returns as standard
We offer all our customers easy returns for up to 30 days post purchase.Excellent customer service
Our Australian based support team are always ready and happy to help, whether you have a product enquiry or need to resolve an issue.Fast Australia wide shipping
We send all our parcels via Australia post with tracking and offer express shipping options across the country.Australian owned and operated
Our kits are assembled right here in Queensland.Rescue Swag. The most multi-talented First Aid kit on the Planet
当該企業による記述
- We're committed to your safety wherever you are!
- Rescue Swag was founded to enable independence for Adventurers. We believe in living with mindfulness, passion and the spirit of exploration. We live it with our families, our mates and our loved ones. Above all else we believe in being safe wherever you are, whatever you do. That’s why we developed Rescue Swag. Our commitment to you is to provide the highest quality and most affordable First Aid Kit available using Australian made medical products with a minimum shelf-life of two years. Money-back, no questions asked, Guarantee.
連絡先
12 Casuarina St , 4008, Brisbane Airport, オーストラリア
- sales@rescueswag.com.au
- rescueswag.com.au
4.7
優良
1020件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is a wonderful product
This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed.
Instruction sheets are easy to read with just the right amount of facts.
Tegan was amazing, she was friendly and professional. And provided fast communication.
2026年3月8日
rescueswag.com.au からの回答
Hi Di
Thank you for your review. We're thrilled to hear that you’re loving your purchase.
It’s also wonderful to hear your feedback about Tegan, we’ll be sure to pass this on to her, your kind words will mean a lot.
We truly appreciate you taking the time to share your experience. Thank you for your support.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Sharon
Thank you for your review. We're so glad to hear that you think it's the best first aid kit you’ve purchased, that means a lot to us.
We truly appreciate your support and are grateful you took the time to share your feedback.
The Rescue Swag Team
Cattle yard injury
Had to use it two days after it arrived to attend to cattle kick bloody hand injury. Didn’t have other emergency equipment until then.
2026年3月12日
rescueswag.com.au からの回答
Hi Patricia
Thank you for sharing your experience. We’re glad our kit was there when you needed it and hope the patient is okay. Your feedback highlights the importance of being prepared, and we really appreciate you taking the time to let us know.
The Rescue Swag Team
Double check addresses
It took me over 2 weeks to get the product because someone wrote the incorrect and incomplete address. I could get no assistance from auspost but my son-in-lAw could check because his business post things often and he was able to find out more than I could. I haven’t opened it because it is a gift for my daughter and now I’ll have to send it on to her; I was hoping to give it to her when we dropped in a week or so ago. She lives 6 hours away. So I’m hoping she’ll love your product but my experience was frustrating and I was sure it wasn’t going to get to me.
2026年3月3日
rescueswag.com.au からの回答
Hi Pam
Thank you for your feedback. We’re sorry to hear about the frustration caused by the delay.
After reviewing your order, we can confirm the address used for shipment was exactly as entered at checkout. Once an order is dispatched, we’re unable to amend delivery details, as Australia Post delivers strictly based on the information provided.
While we understand the timing was disappointing, particularly as this was a gift, delivery issues with the carrier are unfortunately outside of our control. For this reason, we do ask customers to carefully check address details before completing their order.
We’re pleased to hear the parcel has now arrived and hope your daughter loves the product.
If you need any further assistance, please contact our team at sales@rescueswag.com.au.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Greg
Thank you for your review. We’re thrilled to hear you’re happy with your purchase and that you appreciated the prompt service and quality of our products. Thank you for your support.
The Rescue Swag Team
The parcel arrived within the time…
The parcel arrived within the time frame they said it would . And thank you for the extra items . It was a nice added surprise ! 5 stars ‼️
2026年3月8日
rescueswag.com.au からの回答
Hi Inez
Thank you so much for taking the time to leave a review, we really appreciate it.
We’re so glad to hear your parcel arrived within the expected timeframe.
Thanks again for your support.
The Rescue Swag Team
express delivery, isn't
Paid extra for express delivery. It took them a several days to ship the items.
2026年3月3日
rescueswag.com.au からの回答
Hi Peter
Thank you for your feedback. Upon reviewing your order, we can see it was placed on 3 March at 10:30 am.
Our team processed the order promptly, within an hour of placement. However, it missed our same-day shipping cut-off and was dispatched on 4 March.
Delivery was attempted at your nominated address on 5 March, but as no one was available to receive the item, it was sent to your local post office for collection. This follows Australia Post’s standard procedure when a customer has not requested the item be left in a safe place if unattended.
We understand it can be frustrating when items don’t arrive in line with expectations, and we apologise for any disappointment caused by this experience.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Maree
Thank you for your review. We’re glad to hear you were happy with the service and delivery, and that you’re satisfied with the product. We appreciate your support.
The Rescue Swag Team
Great service.
2026年3月5日
rescueswag.com.au からの回答
Hi Glenn
Thank you for your review. We’re really pleased to hear you had a great experience and appreciate you taking the time to share your feedback.
The Rescue Swag Team
Great idea and love ours
2026年2月24日
rescueswag.com.au からの回答
Hi Leeanne
Thank you for your review. We’re so glad to hear you love your purchase and truly appreciate your support.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Greg
Thank you for your review. We’re thrilled to hear you feel this was such a worthwhile investment and truly appreciate your support.
The Rescue Swag Team
Good General Purpose Kit
Service was excellent. Contents seem comprehensive for a general purpose First Aid Kit. Good to know individual modules are readily available, if needed. Add some reassurance for my general life.
2026年3月1日
rescueswag.com.au からの回答
Hi Ivor
Thank you for your review. We’re delighted to hear you’re happy with your purchase and our service. Your support means a lot to us.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Peter
Thank you for your review. We’re so glad you find the product useful for your outdoor travels and are happy to support such a fantastic cause. Wishing you many more great adventures.
The Rescue Swag Team
30 years as a Ranger and Firefighter
I spent 30 years as a Ranger and Firefighter with the NSW National Parks and Wildlife Service
The snake bite and burns kit is perfect for a first responder and first aider
2026年2月18日
rescueswag.com.au からの回答
Hi Chris
Thank you for your review, and for your 30 years of service as a Ranger and Firefighter with NSW National Parks and Wildlife Service. That’s an incredible contribution. We really appreciate your feedback and are glad to hear the Snake Bite and Burns Kit is a great fit for first responders and first aiders. Thanks again for your support.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Mark
Thank you for your review. We're really pleased to hear you found our service helpful when a problem arose. We appreciate your feedback and your support.
The Rescue Swag Team
Amazing & versatile 1st aide
Amazing & versatile 1st aide. We purchase ours for when we travel. Ideal for hikers & campers.
2026年2月18日
rescueswag.com.au からの回答
Hi Josephine
Thank you for your review. We're thrilled to hear you find our first aid kit amazing and versatile. It's great to know you find it perfect for hiking and camping. We appreciate your support, happy adventures.
The Rescue Swag Team
My peace of mind kit
Arrived on time as promised, I'm a senior and I travel alone interstate every year. It is a perfect set up for me covers any accidents.
2026年2月20日
rescueswag.com.au からの回答
Hi Trevor
Thank you for your review. We're so glad to hear your Peace of Mind Kit arrived on time and gives you confidence while traveling. We appreciate your support and wish you safe travels every year.
The Rescue Swag Team
It’s a great kit
It’s a great kit.
I know instructions are on line.
I didn’t see instructions in the swag. Think it would be useful what to do with the different bandages and exactly how to do the right thing in the panic of the moment with either a snake bite or burn .
Otherwise very good little bag. Thank you.
2026年2月18日
rescueswag.com.au からの回答
Hi Helen
Thank you for your review. We’re glad to hear you like the kit. We appreciate your feedback and will pass it on to the team. Thank you again for your support.
The Rescue Swag Team
The Rescue Swag is just what we need…
The Rescue Swag is just what we need for our trips to visit our Grandchildren who live a number of kilometres east of Cooma in the middle of 'no where' and whose nearest neighbour is over a kilometre away.
2026年2月18日
rescueswag.com.au からの回答
Hi Rod
Thank you for your review. We’re really glad the Rescue Swag will be part of your trips to visit your grandchildren.
Safe travels, and enjoy your time with the grandkids.
The Rescue Swag Team
rescueswag.com.au からの回答
Hi Mark
Thank you for your review. We’re glad to hear you found the Rescue Swag well organised, tough, waterproof, and easy to handle. It’s great to know it’s working well for you. Thank you for your support.
The Rescue Swag Team
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