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Reservio レビュヌ 

116
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TrustScore 5段階評䟡の4

3.9

顧客関係管理提䟛業者
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5぀星のうち2の評䟡

At first glance, Reservio seemed like a booking system, that would suit our needs. Unfortunately it lacks some key features. We tested several systems on that day, and I don't remember what particular... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

A Reservio nagyon hasznos, mert rendkívÃŒl sokat segít az időpontok lefoglalásában, és így sok időt és energiát takarítunk meg. Könnyű használni, így mi is és a klienseink is gyorsan könnyen tudjuk has... もっず芋る

5぀星のうち5の評䟡

Hledal jsem nejvhodnější systém pro plánování třídních schůzek rodič-učitel- şák. V porovnání s ostatními systémy mi přiÅ¡el nejvhodnější. Nastavení bylo velice rychlé a intuitivní. Pro naÅ¡i základní Å¡... もっず芋る

5぀星のうち5の評䟡

DobrÃœ den, masírují a proto je pro mě tento systém rezervovani si termínu úplně nejvíc vÃœbornÃœ:) zkouším zkuÅ¡ební verzi a jsem spokojená, teď jeÅ¡tě aby bylo dosti klientů :) Jako podpora pro start ma... もっず芋る

䌁業情報

  1. 顧客関係管理提䟛業者
  2. ・
  3. オンラむン垂堎
  4. ゜フトりェア䌁業

圓該䌁業による蚘述

Reservio is a SaaS platform that provides software for beauty and wellness professionals worldwide. We save time and earn money for thousands of entrepreneurs by taking care of business management tasks such as scheduling, sales, or team management, allowing them to focus on creating the best customer experience.

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3.9

ほが満足

TrustScore 5段階評䟡の4

116件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(116)

過去12か月のレビュヌ数: 21件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

super consigliato!

Abbiamo iniziato a utilizzare Reservio per snellire la gestione di alcuni corsi che proponiamo: ci troviamo molto bene, Ú intuitivo nella fase di settaggio e di utilizzo da parte dell'utente finale e sta semplificando il lavoro. Molto apprezzato anche l'attenzione verso il mondo non-profit attraverso la scontistica. Consigliato!

2025幎10月8日
自発的なレビュヌ
5぀星のうち5の評䟡

I was pleasantly surprised by how simple and user-friendly the app is.

Creating and managing reservations is truly easy and intuitive – everything can be handled in just a few clicks, without any unnecessary hassle.

Compared to other systems, I especially appreciate the overall look and feel of the app, as well as the customizable page that businesses can create. It looks modern, professional, and well-organized. It gives companies a representative space to share information about their classes and activities, while also allowing clients to sign up quickly and easily.

For me, it’s a great solution that combines functionality with thoughtful design – exactly what I value in today’s digital tools.

2025幎9月23日
自発的なレビュヌ
5぀星のうち4の評䟡

YCon Science Fiction and Gaming

Having a platform that can be accessed and have people register for events allows us to determine numbers in advance to better prepare to provide the best experience we can to our attendees. Reservio lets us do this I just wish that the description of events was more front facing to the clients so they could see more info about what they are registering for.

2025幎5月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Dance Studio Review

We used the standard version for booking private lessons during the last dance season. Administratively, it was very easy to use and set up. We have a number of teachers with different availability, and it was simple to enter the available times each month. Families also found it very easy to use, and it’s great that the system automatically emails appointment confirmations and reminders. This was our first time using an online booking system and we are very satisfied with our experience. We will definitely be using Reservio again next dance season.

2025幎8月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Very messy system very bad support and


Very messy system very bad support and i not recommend it so many issues

2025幎7月22日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Dear Marcin,

Thank you for your feedback, though we're sorry to hear about your experience. We take every review seriously and made an effort to reach out through Trustpilot’s "Request information" tool to gather more information and investigate the issue — unfortunately, we did not receive a response from you.

We've reviewed our support records and could not locate any conversations that match this review. Without further details, we're unable to address the specific concerns mentioned.

We remain committed to providing a clear, reliable service and responsive support. If you'd like to speak with us directly, please reach out at support@reservio.com — we'd still be happy to help.

On behalf of the Reservio team,
Petra

5぀星のうち1の評䟡

A fuir!!!

A fuir! Ils viennent de me prélever 108€ en prétextant que j'avais activé le renouvellement automatique lors de mon achat précédent, et que c'est ma faute car je n'ai pas répondu à leurs 2 e-mails de rappel (en hospitalisation depuis 3 semaines) ! C'est inadmissible! aucun recours ni bienveillance alors que j'ai souscris 6 abonnements depuis 2023 (300€)

2025幎5月9日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Bonjour,

Merci d’avoir partagé votre avis. Nous sommes sincÚrement désolés d’apprendre votre frustration et comprenons que cette situation ait pu être difficile.

Votre abonnement a été renouvelé conformément aux conditions initiales, incluant le renouvellement automatique et l’envoi de rappels par e-mail en amont. Dans vos échanges avec notre service client, il n’a pas été fait mention d’une hospitalisation ou d’un manque d’accÚs à un ordinateur — uniquement du fait que vous n’utilisez plus l’adresse e-mail liée à l’abonnement. Toutefois, il s’agit de la même adresse que vous avez utilisée pour communiquer avec nous et que vous aviez fournie lors de l’inscription.

AprÚs avoir examiné attentivement votre dossier, nous devons confirmer qu’un remboursement ne peut pas être accordé. Nous comprenons que ce ne soit pas la réponse que vous espériez, mais restons à votre disposition pour vous aider à gérer votre abonnement à l’avenir.

Cordialement,
Petra
team Reservio

5぀星のうち5の評䟡

I have been evaluating the software for


I have been evaluating the software for our not-for-profit organisation and the experience so far has been excellent. I originally registered too early as we are a seasonal organisation so I used my trial too early. They were very kind and allowed me extra time. The software is necessarily quite complex, so I have been chatting with online support a lot, and they have always been very polite, prompt and most of all patient.

2025幎4月7日
5぀星のうち2の評䟡

Do not recommend

I've been using Reservio for over 10 years. I do not recommend it and would switch to another appointment scheduler if it wouldn't require so much work. Their customer service is terrible and the product is glitchy.

2025幎3月31日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Hello,

Thank you for sharing your feedback. We’re truly sorry to hear that your recent experience hasn’t lived up to your expectations — especially after more than 10 years of using Reservio. Your long-term support means a great deal to us.

We always strive to provide timely and helpful customer support, and in your case, we responded to all inquiries promptly and did our best to resolve your request to your satisfaction. We’re sorry to hear that this effort didn’t meet your expectations.

We’re continuously working on improving both our platform and our service. If there’s anything specific you’d like us to revisit or assist with, please don’t hesitate to reach out — we’d welcome the opportunity to make things right.

Kind regards,
Petra
team Reservio

5぀星のうち1の評䟡

Extrêmement déçu!!!

Extrêmement déçu!!!
J'utilise cette application depuis maintenant 3 ans et je déconseille fortement l'option paiement CB pour les clients surtout si vous ne voulez pas avoir de problÚmes! Entre des bugs de réservations, des prélÚvements CB clients en doublon voir 4! Et j'en passe
A fuir!

2025幎3月27日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Bonjour,

Nous sommes désolés d’apprendre votre frustration et vous remercions pour votre retour aprÚs ces 3 années d’utilisation de Reservio.

Le problÚme lié aux prélÚvements par carte bancaire en doublon a été analysé et entiÚrement résolu. Bien que nous fassions tout notre possible pour limiter ce type d’incidents au strict minimum, des problÚmes techniques peuvent malheureusement survenir. Soyez assuré(e) que dans ces cas-là, notre équipe intervient rapidement pour corriger la situation et accompagner les clients concernés.

Nous vous remercions pour votre confiance et restons à votre disposition si vous avez d’autres questions ou besoins.

Cordialement,
Petra - team Reservio

5぀星のうち5の評䟡

Una buona piattaforma per piccole associazioni

Siamo una piccola associazione e cercavamo un sistema che fosse semplice, per raccogliere le adesioni ai nostri eventi. Abbiamo usato altre piattaforme prima di arrivare a Reservio. Perciò eravamo un po' cauti nell'entusiamo. Invece Ú stata una piacevole scoperta.

I nostri soci e amici hanno trovato le modalità di iscrizione semplici e intuitive. Creare eventi Ú facile anche dalla applicazione. Gestire pochi collaboratori con eventi semplici come i nostri Ú possibile anche con un piano base.

Sicuramente ci sono ancora degli aspetti perfezionabili, per rendere lo strumento più personalizzabile, ma già così noi ci riteniamo soddisfattissimi.

2025幎3月18日
自発的なレビュヌ
5぀星のうち4の評䟡

pour l' ASSOCIATION FBS

pour l' entrepise, le logiciel est intuitif et simple d'utilisation Le service en ligne est trÚs rapide et soucieux de résoudre ou répondre aux questions
Pour les clients les reservations se font par le biais d'un qr code ou directement sur la plateforme
simple et rapide
seul bémol rencontré : problÚme de réservation rencontré avec les téléphones apple, lien d'activation du compte pour les clients jamais reçu ( SPAM vérifié) ou aprÚs X tentatives.

2024幎8月26日
自発的なレビュヌ
5぀星のうち1の評䟡

CLÁUSULAS ABUSIVAS, ENGANANDO O CONSUMIDOR

Eu estava usando o Reservio, mas decidi cancelar meu plano, afinal não usarei.

No site não tem a opção de cancelar porém quando abri minha assinatura falava "Seu plano termina em 29 de dezembro, 2023"

Pois bem, se não há opção de cancelar, e o plano TERMINA, pensei que deveria ser assim então que a plataforma funcionava.

Mas no dia 29 fui cobrada pela renovação, porém um valor que NUNCA paguei antes de R$ 474. Entrei em contato no mesmo dia mas não tive resposta. Hoje (02/01) consegui falar com uma atendente e ela me enviou um print dos termos em INGLÊS falando que não era possível. No site fala "Garantia de 15 dias de devolução do dinheiro" mas nesse termo EM INGLÊS diz que não é válido para renovação. Isso não está escrito no site por que? e por que não tem opção de cancelar então?

Só para enganar o consumidor! que vergonha!

Mesmo nos termos falando que pode haver exceções e que a decisão é da Reservio, não se importaram em reembolsar.

Pedi o reembolso e foi negado, um péssimo atendimento feito por Kristyna no suporte.

2023幎12月29日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Hello,

Thank you for sharing your experience with us. We understand that automatic renewals can be surprising, and we want to ensure clarity in our process. For this reason, customers receive two advance notifications about upcoming renewals to help avoid unexpected charges.

Our renewal policy is designed to maintain uninterrupted service, with refunds applicable only within the first 15 days of an initial purchase, as outlined in our terms.

If you have any further questions or need support, we’re here to help.

Take care,
The Reservio Team

5぀星のうち1の評䟡

Ils débitent les utilisateurs sans leur


Ils débitent les utilisateurs sans leur consentement et refusent le remboursement! C'est inadmissible! Vous me devez 115Euros!

2024幎1月1日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

Bonjour,

Merci pour votre avis. Je comprends votre frustration et je serais heureux de clarifier notre politique. Comme indiqué dans nos conditions générales, les renouvellements automatiques sont en place pour garantir un service ininterrompu, et les utilisateurs reçoivent des notifications à l'avance pour chaque renouvellement. De plus, les remboursements sont possibles dans un délai de 15 jours aprÚs le premier achat.

N'hésitez pas à nous contacter si vous avez d'autres questions ou besoin d'assistance.

Cordialement,

Reservio team

5぀星のうち1の評䟡

Email Spam - Out of control.

Being spammed as well, it's very annoying.

2023幎11月27日
自発的なレビュヌ
Reservio ロゎ

Reservio からの回答

We are sorry to hear about the inconvenience you've been facing with the excessive emails. It's important to clarify that the spam attack was initiated from our platform. However, the attackers used AOL and Yahoo email services to send multiple emails, which unfortunately, we have no control over.

We understand how frustrating this situation can be, and we've already taken steps to enhance our spam prevention measures to prevent such incidents in the future. Your feedback is valuable to us as we strive to provide a secure and enjoyable experience for all our users.

We apologize for any inconvenience you've experienced, and if you have any further concerns or questions, please feel free to reach out to us. Thank you for bringing this matter to our attention.

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