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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Ordered back in March and no delivery. Their "customer support" is a sham. Companies such as Amazon should not sell on behalf of such a disreputable company.

䌁業が回答したした

5぀星のうち3の評䟡

I liked the prompt response when I said the "Medium" shoulder brace which I ordered and received was too small, and you immediately sent me an extension for the strap. That was good. But I am 5' 8"... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I got the Retexes sleeve for my husband...this thing is a miracle! It has helped his shoulder pain tremendously and we have already recommended it to a few friends because IT WORKS!!!

䌁業が回答したした

5぀星のうち4の評䟡

It's a great product.It's comfortable.It's a material that can be against your skin without.Irritation straps a little short.So when you order it, order the extender strap with it.If you're ordering t... もっず芋る

䌁業が回答したした

䌁業情報

  1. 医療グルヌプ

圓該䌁業による蚘述

We sell innovative pain relief products that are designed to help you heal and recovery naturally. We're dedicated to providing premier service and putting your needs ahead of our own.


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3.2

たあたあ

TrustScore 5段階評䟡の3

37件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 93に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

A scam company with a sham customer support

Ordered back in March and no delivery. Their "customer support" is a sham. Companies such as Amazon should not sell on behalf of such a disreputable company.

2026幎3月31日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Im really sorry for the delay and frustration. Your order is now in Castle Donington, GB. Please check your email for the latest delivery update.

For any help, feel free to reach out to us at support@retexes.com, or call us at 888 977 6074 Monday to Friday from 12pm to 4pm EST.

5぀星のうち5の評䟡

You need the Retexes sleeve!

I got the Retexes sleeve for my husband...this thing is a miracle! It has helped his shoulder pain tremendously and we have already recommended it to a few friends because IT WORKS!!!

2026幎4月13日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much! We’re so happy to hear it’s helping your husband and that you’ve recommended Retexes to others.💙

5぀星のうち1の評䟡

Useless!!

I ordered retexes shoulder sleeve. Product took ages to arrive aprox 2 months. Once it arrived totally useless. Velcro strap not strong enough or big enough to hold it in place. Totally unusable and waste of money. Be warned !!!!

2026幎3月28日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

I’m really sorry to hear this. The fit and strap strength should not feel unusable. We want to help fix this. Please email us at support@retexes.com, and we’ll look at options to make this right for you.

5぀星のうち5の評䟡

After weeks of painful and disrupted sleep

After weeks of painful and disrupted sleep from rotator cuff injury, this shoulder sleeve has greatly relieved the symptoms . It is flexible and provides extremely comfortable support day and night. This is a very good product, and I would recommend to anyone with similar problems.

2026幎3月28日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much for sharing this! It means a lot that you’d recommend our sleeve. Wishing you continued comfort and recovery!

5぀星のうち4の評䟡

Shoulder relief FINALLY

It's a great product.It's comfortable.It's a material that can be against your skin without.Irritation straps a little short.So when you order it, order the extender strap with it.If you're ordering the extra large just to be on the safe side and customer service is 😀 really good people responsive

2026幎3月18日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much for your feedback! We appreciate your note about the strap length and are always working to improve. Glad our support team could help too. It was a pleasure assisting you!

5぀星のうち3の評䟡

I liked the prompt response when I said
It is too small for "Medium"

I liked the prompt response when I said the "Medium" shoulder brace which I ordered and received was too small, and you immediately sent me an extension for the strap. That was good.
But I am 5' 8" tall and weigh 165 pounds. For an American male that is "medium", not small, not large. I didn't order a large because I am not a large American man. Maybe in your area an average man is smaller than me, but in the USA an average man is as I am; 5' 8" 165 pounds. change your labeling to reflect the size person your "Small", Medium, and Large sizes fit.
Maury Jones, Wyoming USA

2026幎3月12日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Maury, thank you for the honest feedback! We’re glad the extension strap helped, but we hear you loud and clear on the sizing. We are currently reviewing our size charts and labeling to better reflect these standards and avoid this confusion for future customers. We appreciate you helping us improve!

5぀星のうち1の評䟡

Awful customer service

Royal Mail have sent my order to Scotland (I live in Norfolk). No idea where it is now. Twice asked for a refund and get same reply sending tracking info. Dreadful customer service.

2026幎3月18日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

I’m really sorry for the frustration this has caused. Our team is actively coordinating with the carrier. The latest update shows your parcel is on the way with the local carrier, and you’ll continue to receive updates on the email. Thank you for your patience while this gets resolved.

5぀星のうち5の評䟡

From start to finish

From start to finish, the whole experience was pain free.
Even when I ordered the wrong size, the replacement sleeve was with me in a few days . I would highly recommend getting the Retexes compression sleeve, as after many years of shoulder pain it has halved in less than a week. I hope it continues too disappear. It's a total game changer. Thank you

2026幎3月2日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Philip,

Thank you so much for sharing this — it really means a lot to us.
Wishing you continued comfort and relief!

— Mae, Retexes Support Team 💙

5぀星のうち5の評䟡

My experience with customer service was fantastic.

My experience with customer service was great. I reached out to them to inform them that one of the sleeves was too small and the rep sent out a better fitting size that is working well for me. There was no haggling about it at all. She said to keep the original too small one and the bigger size showed up within a few days. Happy shoulder customer. Thnx again

2026幎3月5日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much for your kind words. 💙 We’re really glad we could get you the right fit quickly. Happy to hear your shoulder is doing better!

5぀星のうち5の評䟡

Received the shoulder braces I ordered


Received the shoulder braces I ordered and couldn't wait to try it. Made a huge difference in the first day! Just the right support without the large bulky feel from braces I have tried in the past. I did order mine as a medium as I fit the upper end of the weight sizing. Unfortunately it's a little too small, but customer service is assisting in getting a larger size for the second one I haven't opened yet. Great customer service is hard to find and I appreciate it.

2026幎2月25日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi JB,

Thank you so much for this amazing feedback! We’re so happy to hear you felt a difference on the very first day — that’s exactly what we hope for!

— Mae, Retexes Support Team 💙

5぀星のうち5の評䟡

I ordered the wrong size.My fault not


I ordered the wrong size.My fault not thiers.Should have been large not medium.The strap was too tight.Instead of sending them back I modified the strap with a 3 inch extension without damage to original
Works great and really helps me.

2026幎2月24日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Roy,

Thank you so much for sharing this! We really appreciate your honesty — and we’re glad to hear it’s working great and helping you.

— Mae, Retexes Support Team 💙

5぀星のうち2の評䟡

Waste of money!

Waste of money!! Usual FB leading people astray!! Come on FB
 give real ratingings for people in pain!

2026幎2月23日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Gary,

I’m really sorry to hear you’re disappointed. We’ve replied to your email to better understand the fit and Velcro issue so we can sort this out for you. Please get back to us, and we’ll do our best to make this right.

— Mae, Retexes Support Team 💙

5぀星のうち5の評䟡

I am so happy with your product I


I am so happy with your product I wouldn't know what to do without it and the support it gives me thank you so much

2026幎2月11日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Randolph,

This truly means so much to us We’re so happy the support is helping you and making a difference in your daily life.

Thank you for your kind words! 💙

5぀星のうち5の評䟡

Very good result.

I have spent my 1st night with the sleeve on,very good results,fit was comfortable and no pain when turning over in bed,a good sleep,thanks Retexes.

2026幎2月17日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

This is wonderful to hear! Thank you so much for sharing your experience. Wishing you continued relief! 💙

5぀星のうち5の評䟡

Really pleased with this item

Really pleased with this item, it is helping me with my painful shoulder/collarbone and upper right arm. Comfortable and I truly forget I am wearing it. Highly recommend you try this product if you have shoulder problems

2026幎2月10日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Ruth,

Thank you so much for your wonderful 5-star review!

Your recommendation truly means a lot to us and to others who may be struggling with similar shoulder issues.

Wishing you continued comfort and relief,
— Mae, Retexes Support Team 💙

5぀星のうち5の評䟡

Retexes sleeve

After seeing them advertised online I bought a Retexes sleeve for a problem I was having with my shoulder. It was working well until the stitching came apart on the velcro, I contacted Retexes about the problem and two weeks later I received a brand new sleeve in the post at no cost to me. I use it regularly and it does ease the pain.

2026幎1月31日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much, Henry! We’re really glad the Retexes sleeve is helping ease your shoulder pain, and we’re happy we could get a replacement out to you quickly. Your support means a lot to us 💙

5぀星のうち5の評䟡

Retexes has been amazing

Retexes has been amazing, the shoulder support is very comfortable, once you figure how to put it on, and the tens machine is helping to ease my shoulder pain

2026幎1月19日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much, Nina! We’re really happy to hear that the shoulder support and TENS unit are helping ease your pain. We appreciate you sharing your experience and taking the time to leave this review it truly means a lot to us.💙

5぀星のうち5の評䟡

Attending to their customers needs

Attending to their customers needs
Very professional

2026幎1月20日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Thank you so much, Henry! We truly appreciate your kind words and are glad we could support your needs. Your feedback means a lot to us at Retexes. 💙

5぀星のうち1の評䟡

This took ages to arrive and the


This took ages to arrive and the branding is not retex
There are no instructions with it and I’ve tried every way to get it on
The webbing straps are far too wide
It’s of no use

2026幎1月16日
自発的なレビュヌ
Retexes ロゎ

Retexes からの回答

Hi Dr. Jennifer,

Thank you for sharing your feedback — we’re sorry for the delay and that the sleeve didn’t work for you. We appreciate you bringing this to our attention.

We’d really like the chance to make this right. We now offer a Retexes 2.0 version with improved sizing options, and we may be able to replace your current sleeve with a better fit. We can also provide clear instructions to help with proper use.

Please contact us at support@retexes.com
or call (888) 977-6074, and we’ll be happy to assist.

— Mae, Retexes Support Team 💙

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