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Retro Gaming Fun レビュヌ 13

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TrustScore 5段階評䟡の2.5

2.3

ゲヌミング サヌビス プロバむダヌ
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䌁業情報

  1. ゲヌミング サヌビス プロバむダヌ

圓該䌁業による蚘述

Retro Gaming Fun was born from a simple idea: the best games don’t age — they become memories. We created Retro Gaming Fun to bring back that instant spark you felt the first time you picked up a controller: quick to start, easy to enjoy, and packed with classic retro vibes. What began as a love for pixel worlds, couch co-op nights, and “just one more level” became a project with one clear mission: make retro gaming simple again — no complicated setups, no hunting for old hardware, just plug in and play. Every console we offer is selected with that goal in mind: nostalgic, straightforward, and ready whenever you are — so you can focus on the fun from minute one.

連絡先

2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

13件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 80に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

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5぀星のうち2の評䟡

You get the product - but misleading and not as advertised

Okay, you get the console from this company and it works. From that perspective they have delivered.

But let's look closer:

It claims to be based in the UK, but doesn't appear on the gov website. Unit delivered from China.

It's sold at slightly higher cost than found on Amazon - around £18 more when a discount is already applied.

The R36S console is generic, there is no difference between this and a generic one on Amazon. Unit is a bit flimsy but fine for the price, screen is quality.

There is nothing unique buying via Retro Gaming Fun that differentiates it. The website images feature fake post edited 'Retro Gaming Fun' stickers - these are not added to the console on delivery.

Delivery is longer as it comes direct from China and not an Amazon warehouse. Took over 1.5 weeks. Next day on Amazon.

The software is just ArkOS - nothing unique to this company.

Here's the real wool over the eyes:
The 128GB version is actually a 32GB drive. Full image backup came to 23GB on a 29GB (32GB) disk.

ROM game count claims:
64GB = 20k
128GB = 40k
Actual count around: 15k (specifically 15,489)

Actual count is generous as some folders are repeated with top 100 lists, subfolders, groups of versions, etc. Fact is it's far less than this. A lot of games do not work (bad dumps), and are multi-region (repeats).

The reviews are clearly fake. All 5 star & dated 03/04/2026.

Buyer count 758 - likely.

Recommendation before purchasing:
Buy an R36S cheap on Amazon. Buy a new SD card - this is recommended as SD cards often fail after purchase. Install ArkOS fresh and move in your own ROMs, and/or the ones you grabbed from this supplier.

2026幎4月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Really happy

Wanted to leave a positive review as there aren’t enough of them when things are good which would obviously cause businesses problems. Ordered and a week or so later it arrived. Really cool little console that my 5 year old son has fallen in love with already, Tetris mainly. Really pleased all round and would buy again

2026幎4月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Seems like a scam! Dont trust them!

I’m extremely disappointed with how this company handled a faulty product and their customer service overall.

I purchased a games console as a gift, but when my partner opened it and tried to use it, it was immediately clear that the item was faulty. We contacted the company straight away, and initially they appeared helpful, saying they had raised the issue with their technical team and would get back to us shortly.

However, after that, we heard nothing for over a month. We had to chase them ourselves just to get an update. When they finally responded, they simply stated that their policy requires defective items to be reported and resolved within 14 days of delivery—completely ignoring the fact that we did report the issue within the timeframe and were waiting on their response the entire time.

It feels like a deliberate delay tactic so they can fall back on their policy and avoid taking responsibility. This is not only poor customer service but also incredibly unfair.

I would strongly advise others to be cautious when purchasing from this company, especially if something goes wrong—you may not get the support you expect.

2026幎4月5日
自発的なレビュヌ
5぀星のうち1の評䟡

SCAM!!!!!!!!! Run

I purchased a toy from them and it never arrived. THEY ARE A TOTAL SCAM. DO NOT BUY FROM THEM.

You’re going to get very bad karma Retro Gaming Fun. Wouldn’t want to be you.

2026幎2月1日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

We’re sorry to read your review, but we have not been able to locate any order associated with the name provided.

To help you as quickly as possible, we kindly ask you to contact us with your order details so we can investigate your case and provide a proper solution.

Please email us at info@retrogamingfun.com
including your order number or any relevant information.

We want to clarify that we are a legitimate business and we do not engage in any fraudulent activity. We are here to assist all our customers and resolve any issue that may arise.

5぀星のうち1の評䟡

So disappointed


I bought an item for my son over a week ago, I still have not received an email to say when it will be dispatched, nothing to keep me updated, worst still , I sent an email this morning (a week day) and no reply.

2026幎3月6日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

We’re sorry to read your review, although the information provided does not reflect the actual status of your order.

According to our records, your order was successfully delivered on March 14th, within the expected timeframe. You can verify this directly using your tracking number here:
https://retrogamingfun.com/apps/17TRACK?nums=WNBAA0441271258YQ

Additionally, we have no record of any prior email from your side requesting an update before this review was posted.

We always aim to keep our customers informed and provide support when needed, so if you have any further questions or believe there has been a misunderstanding, please feel free to contact us directly.

5぀星のうち1の評䟡

Didn't receive a tracking number

Did receive a tracking number

2026幎2月21日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi Jasmine,

We can see that you placed your order yesterday, 22 February 2026 at 8:12 PM, through our online store.

Tracking numbers are issued once the order has been processed and dispatched from the warehouse. As your order was only placed yesterday evening, it has not yet reached the dispatch stage.

You will automatically receive your tracking details by email as soon as the parcel ships.

Please allow for the standard processing and logistics timeframes outlined in our Shipping Policy.

If you do not receive your tracking information within the expected processing window, feel free to contact us and we will be happy to check it for you.

Kind regards,
RetroGamingFun Support Team

5぀星のうち1の評䟡

Scam fraudulent company

Believed this company was UK based ordered on the 13th of February with a 3 to 5 day delivery date
Since then nothing no courier details ask you to check to shop app which is useless the tracking number is false to short this is definitely a scam and should have ordered from amazon the website gives you a Liverpool phone number yet and address i Coventry i going to have to raise a charge back to my account which takes months no answers to phone calls or emails so left with no choice

2026幎2月19日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hello, We are very sorry to read your message.
Firstly, we would like to clarify that we have not received any previous emails from you regarding this matter. We always respond to customer enquiries, so if you contacted us, it may not have reached our inbox.

Regarding your order #RGF2169, we can confirm that it is in normal transit to your home address.

Your tracking number is:
WNBAA0436810198YQ

The parcel will be delivered by the last-mile carrier RELAY.
Last-mile tracking number: RELR2CW3P6ML

You can track your shipment directly on our official tracking page here:
👉 https://retrogamingfun.com/pages/track-your-order

Simply enter your tracking number and you will see the most up-to-date information.

We assure you that we are a legitimate business and your order is on its way

5぀星のうち1の評䟡

I did receive the package

I did receive the package, but it was empty.

2026幎1月31日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi,
Thank you for confirming receipt of the package. We’re very sorry to hear that it arrived empty — we completely understand how frustrating this situation is.

At the moment, we’re unable to locate the order using the name shown here on Trustpilot. For this reason, we’ve requested additional information directly through Trustpilot, and we’d really like to resolve this as quickly as possible.

Please also feel free to contact us at info@retrogamingfun.com
with your order number and purchase details so our support team can review the case and provide a solution promptly.

RetroGamingFun Support Team
📧 info@retrogamingfun.com

5぀星のうち5の評䟡

After ordering I suddenly had doubts


After ordering I suddenly had doubts about this, but it arrived today so very chuffed!

2026幎1月29日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi,
Thank you for sharing your experience! We’re really glad to hear that everything arrived safely and that you’re happy with your order. It’s great to know we could turn those initial doubts into a positive experience.

We truly appreciate your trust and your kind feedback. Enjoy your retro gaming, and thanks for choosing RetroGamingFun!

RetroGamingFun Support Team
📧 info@retrogamingfun.com

5぀星のうち1の評䟡

THIS IS A SCAM COMPANY

THIS IS A SCAM COMPANY , old company was Retrosnap play , they took a lot of people money and closed down there site & made this one(retro gaming fun), DO NOT BUY

2025幎12月13日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi Skye,

This is a serious allegation, but it is false and misleading. Retrogamingfun.com is not affiliated with “Retrosnap Play” and we have not “closed down” any site to reopen under a new name, as you claim.

If you are a genuine customer of Retrogamingfun.com, please provide your order reference via our official support channels so we can verify your purchase and assist you properly.

If you cannot provide any proof of a transaction with our store, we ask that you remove or correct this review, as it is damaging to our reputation and does not reflect a real experience with our business. We reserve the right to take appropriate actions to protect our brand against false statements.

Thank you.

5぀星のうち1の評䟡

None existent customer service &


None existent customer service & delivery timescales don't match their website promises. Still waiting for a response on an order made early January that looks to be stuck in China/airport customs. Consumer rights, if my purchase breaks, out of the window I imagine

2026幎1月14日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi Gary,

We’ve reviewed this order and we must clarify that the statements in this review are not accurate. Carrier tracking confirms the parcel was delivered on 17 January 2026 (17:36).

We do have an active customer support team and we respond via the official channels listed on our website and order confirmation. Our delivery timeframes are clearly stated and, in this case, the order was delivered within the expected period.

If you believe there is still an issue (e.g., safe-place delivery, third-party acceptance, or address-related problem), please contact our support with your order reference so we can investigate with the carrier immediately.

Thank you.

5぀星のうち1の評䟡

Scam

Scam. Don’t buy. This company was created because they didn’t fulfill their products and had horrible customer service (actually none) under their last company’s name: RetroSnap.

2026幎1月9日
自発的なレビュヌ
Retro Gaming Fun ロゎ

Retro Gaming Fun からの回答

Hi Liz,

This review contains serious allegations, but it is misdirected. Retrogamingfun.com is not “RetroSnap” and we have no connection with that entity. As written, this review is misleading and harms a business that is not the subject of the complaint.

We request immediate removal/correction. If the reviewer claims to be our customer, they must provide a valid order reference via our official support channels so we can confirm the purchase.

Failing that, we will take the necessary steps, including legal measures, to protect our brand against false and unrelated statements.

Thank you.

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