Rezervly ロゎ
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Rezervly レビュヌ 

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TrustScore 5段階評䟡の1.5

1.7

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5぀星のうち1の評䟡

TOTAL SCAM -AVOID Same experience as everyone else, I thought I was booking a taxi but they never secured a booking for me, after waiting for ages, they charged my card 10cents and a few days... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Absolute con artists. My bank has refunded me £80 for 2 months subscription which I had no idea I was tied into. The irony is the one time I used the service, in an emergency - they said a taxi was co... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Pure scam and peak of shamelessness! After booking a taxi and their notification about the arrival of taxi, it NEVER arrived. Later that day I received an email saying that they haven’t been able t... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

En effet, il s’agit bien d’une entreprise profitant de l’effet de pression (souvent pour la réservation d’un taxi, ce qui était mon cas) afin de vous faire souscrire à une période d’essai à 10cts... もっず芋る

䌁業が回答したした

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1.7

ひどい

TrustScore 5段階評䟡の1.5

36件のレビュヌ

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過去12か月のレビュヌ数: 36件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

No service provided/random bank charge

I used this service to try book a taxi, but the taxi never arrived. A few days later an attempt to take more money from my bank account without my consent.

It was a subscription service that I have never agreed to or authorized. I did not knowingly sign up for any subscription, yet money was taken from my account anyway.

Before contacting my bank, I tried to log into the website to manually cancel what appeared to be a subscription, but I was told that my email address was invalid. I also tried contacting customer service using the phone number provided, but the number did not work.

I contacted my bank's fraud department, and they have opened an investigation.

I think Google should look carefully into the companies appearing in its sponsored search results so customers can be better protected and not have to deal with this.

Absolute scam

2026幎8月24日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Horrendous company

Horrendous company, avoid at all cost ring a local taxi.

Was in Llandudno and needed a taxi and uber was not able to support.

Tried this platform and there was a 10p reservation fee which I thought nothing of. After 5 mins of waiting there was no update on finding a taxi so I cancelled the reservation before any taxi had been allocated.

Managed to find a local taxi number and they were able to support

Three days later notified by my bank of a fraudulent activity for £39 which I never authorised. Turns out the reservation fee signs you up for a monthly subscription for £39 for a service that they were never able to complete

Complete sham of a company.

2026幎8月27日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Frais abusifs

J'ai réservé un taxi le 15 aout a 12h qui a été annulé à l'initiative de Rezervly à 12h15. J'ai été chargé une premiÚre fois de 0,10€ le jour même puis de 49€ le 18 aout et cela sans aucune explication.

2026幎8月15日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Bonjour,

Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincÚrement désolés d’apprendre que votre réservation du 15 août a été annulée et que cette situation vous a laissé avec des interrogations concernant les opérations associées à votre compte.

Nous comprenons parfaitement votre incompréhension et prenons votre remarque trÚs au sérieux. Nous souhaitons examiner attentivement votre dossier afin de comprendre ce qui s’est passé et de vérifier les informations liées à votre réservation et à votre compte.

Nous vous invitons à contacter notre service client avec les détails de votre réservation afin que notre équipe puisse analyser votre situation et vous apporter l’assistance nécessaire.

Merci de nous avoir signalé ce problÚme. Nous sommes désolés pour les désagréments rencontrés.

Cordialement,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Du lundi au samedi, de 8h00 à 20h00

5぀星のうち1の評䟡

STAY AWAY FROM THIS SCAM COMPANY

I booked a taxi that never arrived. They charged me 10p twice and then tried to charge my 39.99. however I seen this as a scam and told my card company they were fraudulently taking money from me.

2026幎8月12日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Same experience as everyone else

Same experience as everyone else, I thought I was booking a taxi but they never secured a booking for me, after waiting for ages, they charged my card 10cents and a few days later £39 was taken from my account. No information that was a subscription service - I await a refund after contacting the company - but I won’t hold my breath. You can’t charge for services that aren’t provided - they never made a taxi booking.

2026幎8月13日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Only 1* because there isn’t a lower


Only 1* because there isn’t a lower score. I thought I was booking a taxi but it seems I’ve signed up to some sort of subscription service. I was charged 10pence and then £39. Taxi never arrived. I never got an email confirming any subscription. Eventually after 40 minutes on the phone I got an email cancelling my subscription but they need 24 hrs to decide whether to refund me. They say “it’s all in the T&Cs” which apparently I should have read while standing in 37’ heat with 2 small children. Be aware reservlyio that your practices will soon be illegal under new UK legislation due imminently. They are no better than scammers.

2026幎8月20日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

I have never subscribed to this


I have never subscribed to this company, yet I was charged £39 without my knowledge or consent. This is completely unacceptable and, in my view, appears to be a scam. I have requested a full refund, and I am now waiting to see whether they will return my money. £39 should never be taken from someone without clear consent and authorisation.

2026幎8月10日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Tried stealing 40 bucks

Needed a taxi and tried to get one through this service. They charged me 10 cents merely for a "reservation" which didn't amount to anything as there weren't ever any taxis available. Then tried to charge my card 40 bucks a week later for nothing. I have no emails or anything from them even. Scam

2026幎8月18日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち5の評䟡

My driver was Olly Ross

My driver was Olly Ross. Olly greeted me with respect, Olly was friendly and made me feel comfortable. Overall my experience was a 10/10, I’ll definitely recommend.

2026幎8月18日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you so much for your wonderful review! We’re delighted to hear that Olly Ross made such a positive impression on you.

It’s great to know that he greeted you respectfully, made you feel comfortable, and provided such a friendly experience. A 10/10 rating and your recommendation truly mean a lot to us!

We’ll be happy to share your kind words with Olly and our team. Thank you for choosing Rezervly, and we hope to welcome you again in the future!

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

this is a scam

this is a scam - i was charged a subscription fee without my knowledge and no one has responded to my query about this

2026幎8月13日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Es ist kein Taxi gekommen und ich habe


Es ist kein Taxi gekommen und ich habe trotzdem bezahlt

2026幎8月13日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hallo,

vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es tut uns leid zu erfahren, dass kein Taxi bei Ihnen angekommen ist und dass diese Situation zu großer Unzufriedenheit gefÃŒhrt hat.

Wir verstehen Ihren Ärger und nehmen Ihre RÃŒckmeldung sehr ernst. Wir möchten den Vorgang gerne genauer prÃŒfen und nachvollziehen, was bei Ihrer Buchung passiert ist.

Bitte wenden Sie sich mit den Details Ihrer Buchung an unseren Kundenservice, damit unser Team Ihren Fall ÃŒberprÃŒfen und Ihnen entsprechend weiterhelfen kann.

Vielen Dank, dass Sie uns auf diese Situation aufmerksam gemacht haben.

Mit freundlichen GrÌßen,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち5の評䟡

Excellent service quick response

Excellent service quick response.

Thankyou

2026幎8月6日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you so much for taking the time to share your experience! We’re delighted to hear that you were satisfied with Rezervly and that everything went smoothly.

Your positive feedback means a lot to our team. We truly appreciate your trust and support and hope to have the pleasure of assisting you again in the future!

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

No service provided/random bank charge

I used this to try and book a taxi, they said I would be contacted shortly and that I would pay the taxi driver directly. I never heard anything back and 2 hours later eventually have up. I tried to log into the account I had supposedly set up and each time it told me it unsuccessfully in a different language. I now see I have a transaction for £39 pending in my bank account, for what I have no idea. I have contacted the company to ask for an explanation and refund - we shall see what happens!

2026幎8月3日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.

We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.

Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.

Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Anybody know how to cancel the


Anybody know how to cancel the subscription?

2026幎7月11日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello Johannes BrÃŒnings-Hansen,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.

If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

Charge you without your consent

Got a 39EUR charge without receipt, details, email, confirmation, any info whatsoever on what that charge is and why. I never authorized it. Only booked a day-activity on an outdoor company in France and got charged a suprise fee through them that I never approved or signed for. Complicated to get in touch to cancel the payment. Now they got my card number and info and I never asked for that.

2026幎7月12日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello Annie,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.

If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

5぀星のうち1の評䟡

They charged me 39€ without warning

They charged me 39€ without warning. You do one failed booking, and the. They will charge you automatically if you don’t say so. At the moment of booking there is absolutely no warning that the payment will get you into a subscription

2026幎6月12日
自発的なレビュヌ
Rezervly ロゎ

Rezervly からの回答

Hello Matias Cordova Alanis,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.

If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.

Kind regards,

The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.

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