The replacement shaft arrived much earlier than expected, and it came in perfectly sealed, no breakage and bent. The shaft works the same as my old broken stick, just a little tighter on the joint.
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I ordered a custom shaft with a premium soft tip. I hadnât originally noticed the company location and was surprised with the longer wait time to receive it. However after reaching out to them, I re... ãã£ãšèŠã
I am happy with the performance of the shaft, however I am disappointed that at the joint where the butt and shaft meet there isnât a perfect marriage. The shaft is larger than the butt and just feels... ãã£ãšèŠã
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First off brought the orange gl cue loved it , recently got the carbon fiber shift love it but tip flew off after couple hours , send a email and sent me 2 new tips , great customer service with great... ãã£ãšèŠã
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At Rhino, we are a close-knit team of experts in billiards who love the game as much as our craft. We create distinctive and groundbreaking products at the crossroads of billiards and lifestyle. For each and single one of them, we strive for high performance, durability, and long-lasting value. Our products are built to last. As a result of this commitment and our sustained engagement into research and innovation, our billiards cues are easy to control, deliver a more enjoyable experience, and elevated style. Rhino aims to bridge the gap between billiards and life.
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No.14 Lane 975 Tam Trinh Street Yen So Ward, Hoang Mai District, 100000, Hanoi, ãããã
- cs@rhino-billiards.com
- rhino-billiards.com
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Need to be able to return it use it oneâŠ
Need to be able to return it use it one time to tip broke off.
2026幎7æ27æ¥
Rhino Billiards ããã®åç
We're very sorry to hear about your experience. We'd like the opportunity to better understand the issue and assist you. Please kindly check your email, as we've sent you a message requesting a few more details.
Tip falling off
After receiving my Must shaft the tip fell off only after a few hits.
2026幎7æ27æ¥
Rhino Billiards ããã®åç
Weâre sorry to hear about this. Could you please check your email? Weâve sent you an email and would be happy to help resolve the issue.
Came as advertised cant wait to use itâŠ
Came as advertised cant wait to use it tonight in league play !!!
2026幎7æ28æ¥
Plays great!!
2026幎7æ28æ¥
Rhino Billiards ããã®åç
Thank you for your feedback. We have checked your order and can confirm that it is currently in transit. The tracking information has been updated and sent to your email. If you need any further assistance, please feel free to contact our Customer Support team at cs@rhino-billiards.com. Weâll be happy to help.
Not a big deal
Not a big deal, but the glove was not included with my purchase. I live in Ecuador and though I purchased the cue a month ago, I just got to Virginia recently. Is there a chance to have the glove sent now, please? I have never used a glove and was looking forward to trying it out. Richard Morris Order #RHINO34261
2026幎6æ29æ¥
Rhino Billiards ããã®åç
Weâre sorry to hear about this. Could you please check your email? Weâve sent you an email and would be happy to help resolve the issue.
Un mes desde que compré el taco yâŠ
Un mes desde que compré el taco y todavÃa no ha llegado ni se puede hacer seguimiento, si lo sé no lo compro, empresa patética
2026幎6æ29æ¥
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Rhino Billiards ããã®åç
Hi, weâre sorry to hear about the delay and frustration.
Weâre unable to locate your order based on the information available here. Please contact our Customer Support team at cs@rhino-billiards.com and include your order number so we can check the status of your shipment and assist you as soon as possible.
Hola,el taco es muy bueno
Hola,el taco es muy bueno, relación precio Calidad exelente!!! Solo un detalle, lo pedà en 30" y llegó de 29"! Ena pena ya que juego con 30" hace mucho tiempo!!!
2026幎6æ25æ¥
Still killing it.
Fourth cue purchased online from Rhino. I have purchased a break cue and my wife and daughter each have a Nebula. I have wanted a Must Shaft, not because Iâm unhappy with my 50th Anniversary cue, but to see/feel the difference. First time getting a shaft engraved. If you remove the holiday, I recd my new cue in about 4 days. The others took 2 days. My biggest fear is that Rhino will enjoy a popularity boom and there will be longer wait times.
2026幎6æ26æ¥
The ordering prices was easy and theâŠ
The ordering prices was easy and the pool que looks, feels and shoots great
2026幎6æ26æ¥
Quality 3 stars, customer service 5 stars
The customer service was actually 5 stars, but quality control has a long way to go.
2026幎6æ24æ¥
First time purchasing a rino cue placedâŠ
First time purchasing a rino cue placed the order and was very easy to use the website no problem and was shipped in a timely order was well packed, got to play with it couple days later in a pool tournament and I couldn't be happier I would recommend this product, Thank you rino I'm looking to replace my cue case
2026幎6æ26æ¥
Cue arrived quickly.
Cue arrived quickly.
Beautiful. It Improved my game.
Pleasure to shoot with.
Thank you
Itâs Da Kine
2026幎6æ28æ¥
fast shipping/great product
2026幎6æ29æ¥
Pool cue came on time with no damage
Pool cue came on time with no damage. I used it for the first time and it worked excellent highly recommend
2026幎6æ25æ¥
The shaft arrived in a week
The shaft arrived in a week, it fits my cue and I like the pro taper. This is a great buy especially for the price.
2026幎6æ25æ¥
great experience and solid products iâŠ
great experience and solid products i will be shopping again.
2026幎6æ25æ¥
Agnes really went all out to assist meâŠ
Agnes really went all out to assist me in getting the right shaft! I had ordered the wrong one at first, but not to worry cause RHINO had me covered! Great products & even better customer service!! Thanx!!!
2026幎6æ18æ¥
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Amazing to do business with!
Amazing to do business with!! Items ordered arrived quickly and they are great quality. When placing the order I made a mistake and contacted rhino billiards and they resolved my mistake with no issues. Would buy again from them with no problem.
2026幎5æ26æ¥
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