I have bought a rack and a ladder clampâŠ
I have bought a rack and a ladder clamp for a next day delivery and now almost fine days after the purchase the just sent me the invoice .I have tried to contact them by any means but no answer at all from them .It seems that they does not exist.
Rhino Products ããã®åç
Hi Robert,
Thank you for your feedback, and we're sorry for the frustration caused by the delay with your order.
After reviewing the matter, we can see that an error occurred when your order was processed through our dispatch system, which unfortunately delayed shipment. While our customer service team did make contact and arranged for the order to be sent as quickly as possible, we understand that this did not meet the next-day delivery service you expected.
We appreciate your comments, as they help us identify areas where we need to improve. Please accept our apologies for the inconvenience caused and thank you for bringing this to our attention.
Kind regards,
Rhino