Customer service was very good Jake was knowledgeable about the car Little problem with the forms on line But sorted out satisfactory
企業が回答しました
所在地
所在地を変更Richmond Select Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought a car from Richmond motor group very recently, I was seen by Emily. She made my first experience of buying a car from a car garage very pleasant, easy and quick. She informed me of everythin... もっと見る
企業が回答しました
Purchased a used car from the new Richmond Motors showroom in Bognor Regis. Had fantastic service from Emily. We had a problem with getting to the showroom, Emily kindly brought the car to our... もっと見る
企業が回答しました
Would like to start by saying how professional and compassionate Chris from MG bognor was. He was a delight, no hard sale. I was fussy! Lol.. I could make up my mind on colour or model to start with,... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
Richmond Select Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, 英国
- 02392 221 223
4.7
優良
240件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I bought Nissan Qashqai at HCS all the…
I bought Nissan Qashqai at HCS all the paperwork went smooth and easy. Car delivered in a very good condition and clean.
Totally recommended.
Thanks Sam!
2022年5月13日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Alberto, Congratulations on your new Nissan Qashqai! We couldn't be happier that Sam provided you with such a great car buying experience!
Very professional and helpful 🤗
2022年5月11日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Eduard, on behalf of the team at Hampshire Car Sales, I would like to thank you for your kind comments!
Part exchange
Hannah steered me through part exchanging my car and buying a new one to me. Good information, excellent service . Only negative point there were no floor mats included and the clocks were wrong
2022年5月6日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Liz, thank you so much for leaving your kind feedback! Hannah will be pleased to know you had such an amazing car purchasing experience. We look forward to seeing you again in the future!
Richmond Motor Group - Richmond Select Bognor Regis からの回答
HI Karen, on behalf of the team at Hampshire Car Sales, thank you so much for your lovely comments!
Great service from them
Great service from them , they really helped us and we got the car we wanted. If your looking for a car i would recommended to get from them as they go beyond to get you what you want.
2022年4月26日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Kerry, Congratulations on your new car! We are thrilled to hear you received fantastic customer service from us. Thank you for your kind comments!
Really helpful salesman not pushy
2022年4月14日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Good morning, thank you for taking the time to leave us a review. We are so pleased you are happy with the service you received. We hope you love your new car!
Great service
Great service. Thorough information given. Friendly and not pushy. Mentioned their extras but didn't force it upon me. Car as they described. Front of house lady, Sarah i think, was brilliant throughout. Didn't budge on price. Not even a penny! But I'd be happy to use them again...
2022年4月10日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Karl, thank you for taking the time out to leave this feedback. We're pleased to know you received high-quality customer service during your visit and look forward to seeing you again!
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Ian, we appreciate your positive feedback!
Really helpful
Really helpful, friendly and made it really easy for me. Thanks to all the team especially Sarah and Brad
2022年4月3日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Jodie, thank you for taking the time to leave us a review. We couldn't be happier that Sarah and Brad provided you with such a great car buying experience. We hope you love your new car!
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Mr Rayment, thank you for your review. We are so glad you received good customer service with us. We hope you love your new car!
Excellent service as always!
Excellent service as always. This is the 6/7th car I have purchased from the Richmond Group and the friendly, professional and knowledgeable service is what keeps me coming back time and time again. Keep up the great work!
2022年3月28日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Liam, thank you for taking the time to leave us a review. We are so pleased you received great customer service with us. We hope you love your new car & look forward to welcoming you back in the future!
Very good service made the whole…
Very good service made the whole process as stressless as possible.
Thanks Sam HCS
2022年3月24日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Nigel, thank you for taking the time to leave us a review. We couldn't be happier that Sam provided you with a great car buying experience. We hope you love your new car!
I had Sam as my salesman
I had Sam as my salesman, and he was very helpful, and not pushy in anyway. I part exchanged my old car for a new one, and Sam took me through all the details. The whole process Was very simple and didn’t take long at all.
Thank to HCS and Sam for your service.
Terry
2022年3月17日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Terry, on behalf of all the team at HCS, we would like to thank you for this kind review of our dealership. We hope you love your new car!
This is a company I will recommend to…
This is a company I will recommend to everyone I know . They were professional, very patient and explained everything to me. The actual deal was perfect and I am, so far, very pleased with my new car. Thank you all very much
2022年3月17日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Rosemary, thank you for your review. We are so pleased you are happy with the service you received. Enjoy your new car!
Excellent
Excellent, smooth transaction. The service from Alan was A1 and the vehicle we purchased was perfectly described and met all our expectations. Fantastic dealership with some nice stock would highly recommend.
2022年3月8日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Miss Rae, thank you for taking the time to leave us this review. We are so pleased Alan provided you with an excellent car buying experience. We hope you love your new car!
Non existent after sales service
We bought a car from this dealer last year. They were friendly enough while we were buying, but their after sales service leaves much to be desired. From receiving reminders about tax expiring on our old car which we used as part exchange to missing out on a road tax refund from the DVLA just because this dealer was too lazy to organise the paperwork, I'd give them a wide berth or at least contact the DVLA yourself to make sure they have the updated information rather than wait for any action from this dealer!
2022年3月8日
自発的なレビュー
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Margaret, we are sorry to hear you're not completely satisfied with your experience. Please could you send an email to customerservice@richmondmotorgroup.com with more details including your registration number so we can investigate further for you?
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi David, we are so glad you received great customer service. We hope you love your new car!
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Helen, thank you for taking the time to leave us a review! We are so pleased you were happy with the service you received. We hope you love your new car!
My car was purchased with a couple of…
My car was purchased with a couple of issues which were easily rectified. Thank you to Brad and Brad.
2022年3月4日
自発的なレビュー
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi Nicola, we are so glad that you received great customer service at our Hampshire Car Sales branch. We hope you love your new car!
Excellent service
2022年3月3日
Richmond Motor Group - Richmond Select Bognor Regis からの回答
Hi David, we are so pleased you received an excellent customer service with us. We hope you love your new car!
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