Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... もっと見る
企業が回答しました
Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... もっと見る
企業が回答しました
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, 英国
- 01329 820 620
4.9
優良
295件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Richmond Motor Group - Suzuki Fareham からの回答
We're so glad to hear that your car-buying process was efficient and that you appreciated our no-pressure approach. Thank you for your kind words!
All good, easy car purchase
All good, friendly, helpful staff, purchase of car was very straightforward with good communication from contact centre and staff at the dealership.
2026年9月4日
Richmond Motor Group - Suzuki Fareham からの回答
We're so glad to hear that everything was good and that our staff were friendly and helpful! It's wonderful that your car purchase was straightforward with good communication.
Jag was the salesperson who assisted…
Jag was the salesperson who assisted was extremely personable, informative and not pushy at all. Would recommend him him to anyone I know visiting your dealership.
2026年8月21日
Richmond Motor Group - Suzuki Fareham からの回答
We're so pleased to hear that our salesperson was personable, informative, and not pushy. We appreciate you recommending us to others!
Richmond Motor Group - Suzuki Fareham からの回答
We're so pleased to hear that our team was friendly, informative, and polite, making your car-buying experience an easy one. Thank you for your wonderful feedback!
Very professional from the outset
Very professional from the outset.
Friendly, honest and great communication.
Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do their best to sort out any problems.
2026年8月22日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your positive feedback! We're delighted to hear that our team provided professional, friendly, and honest service with great communication, making your experience a good one.
Friendly professional advice without…
Friendly professional advice without pressure salesman jargon. Very impressed with the customer service and handover of purchased vehicle from salesman
2026年8月15日
Richmond Motor Group - Suzuki Fareham からの回答
We're so glad to hear you received friendly, professional advice without any pressure. It's wonderful that you were impressed with the customer service and vehicle handover.
Jag was very helpful in finding us…
Jag was very helpful in finding us exactly what we wanted/ needed
2026年8月15日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was very helpful in finding exactly what you wanted and needed.
Richmond Motor Group - Suzuki Fareham からの回答
We're so glad to hear that you had a seamless experience with our team. Thank you for your wonderful feedback!
Very pleasant buying experience with…
Very pleasant buying experience with Robbie Murrell.
Professional and straightforward.
2026年8月14日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your five-star rating! We're delighted to hear that your buying experience was pleasant, professional, and straightforward.
Bradley was great
Bradley was great. Good communication, explained everything clearly. Really helpful when setting up the car. Friendly and approachable
2026年7月3日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your wonderful review! We're so glad to hear that our service was helpful and that everything was explained clearly.
A huge thank you to Robbie and Bill for…
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish, and even had my car delivered to my address. Fantastic customer service, I wouldn’t hesitate to buy from them again. Highly recommend!
2026年6月27日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your positive feedback and 5-star rating! We're happy to hear that the process was easy and that our team was kind, helpful, and professional. We're glad everything was organized from start to finish.
Richmond Motor Group - Suzuki Fareham からの回答
We are very happy to hear this positive feedback. We appreciate you taking the time to share your experience.
Phillip was fantastic
Phillip was fantastic. He listened to what we needed, understood and then offered us a choice of cars that fitted us.
His first recommendation was ideal and we are delighted with the car and the service we were given, thank you so much.
2025年11月16日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your positive feedback! We're happy to hear our team listened to your needs and helped you find the ideal car. Thank you for your kind words!
Jag was great
Jag was great. Very patient and listened to what we were looking for. He even stayed late after his finish time which we didn’t realise as we were made to feel so comfortable. Thank you Jag.
2026年4月17日
Richmond Motor Group - Suzuki Fareham からの回答
We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad that you felt comfortable and that your needs were listened to. Thank you!
A happy customer
Jag was very good and helpful and the car well prepared. There are always a couple of things to sort out after the sale and these are in progress.
I would say that the company is generally honest and straightforward in its approach and the sale was fine although contact response was a little slow afterwards.
2026年3月29日
Richmond Motor Group - Suzuki Fareham からの回答
We appreciate your positive review and four-star rating! We're happy to hear that you found the car well-prepared. We're addressing the after-sale items and acknowledge that our response time could be better.
Bradley was professional and couldn't…
Bradley was professional and couldn't do enough for us
2026年3月30日
Richmond Motor Group - Suzuki Fareham からの回答
We're happy to hear that the service exceeded your expectations. Thank you for your positive feedback; we appreciate it greatly.
A fantastic dealership experience
A fantastic dealership experience! Bill, Robbie, Thea and team went out of their way with fantastic customer service! Great job Richmond Suzuki! I’m really pleased with my new car!
2026年3月12日
Richmond Motor Group - Suzuki Fareham からの回答
We're happy you had a fantastic dealership experience and that our team provided outstanding customer service! We appreciate your positive feedback and are glad you're pleased with your new car.
I love my new car
Sorting out a new car was a good experience. Everyone was friendly and helpful. It was a promotion day so balloons and lots of coffee .
2026年2月27日
Richmond Motor Group - Suzuki Fareham からの回答
We're glad your experience sorting out a new car was positive. It's great to hear everyone was friendly and helpful during the promotion day!
Robbie was great & really friendly
Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget!
He was friendly & most importantly not pushy at all (as I’d imagined car salesman might be)
He helped me find the right package/warranty to ensure piece of mind for the future
Thanks Robbie /Suzuki
2026年2月7日
Richmond Motor Group - Suzuki Fareham からの回答
We're so glad that you had a great experience and found the perfect car within your budget! We appreciate your kind words about Robbie, and we're happy we could help you find the right package for your needs. Thanks for sharing!
Professional sales Executive Jag Singh
Being able to talk to a great sales executive who made every step of buying a car a pleasant experience.
2026年1月15日
Richmond Motor Group - Suzuki Fareham からの回答
We're happy that your sales executive made buying a car a pleasant experience for you. We appreciate you taking the time to leave us this positive feedback!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。