Richmond Motor Group - Suzuki Portsmouth レビュー 

361
•
TrustScore 5段階評価の5

4.8

Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU Portsmouth, Hampshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a great experience purchasing our Suzuki e Vitara, thanks to Robbie. He was friendly, helpful and very knowledgeable throughout the whole process. He made everything straightforward and stress... もっと見る

企業が回答しました

5つ星のうち5の評価

jag was an amazing chap,sorted me out ,very understanding ,helpful,all round top top man

企業が回答しました

5つ星のうち5の評価

I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more hap... もっと見る

企業が回答しました

5つ星のうち5の評価

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. シュコダ ディーラー
  4. ハイヤー サービス
  5. ヒュンダイ ディーラー
  6. 車検場
  7. 中古車ディーラー

当該企業による記述

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


連絡先

  • Suzuki Portsmouth, Fitzherbert Road, Farlington, PO6 1RU, Portsmouth, Hampshire, 英国

  • 02392 455 455

4.8

優良

TrustScore 5段階評価の5

361件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(361)

過去12か月のレビュー数: 1,705件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

jag was an amazing chap,sorted me out…

jag was an amazing chap,sorted me out ,very understanding ,helpful,all round top top man

2026年10月11日
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your fantastic review and five-star rating! We are so delighted to hear that our team member was understanding and helpful, and that they were able to get everything sorted out for you.

5つ星のうち5の評価

Robbie was our salesperson he was very…

Robbie was our salesperson he was very helpful and we would be happy to deal with Robbie again

2026年10月1日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was very helpful, and we look forward to assisting you again.

5つ星のうち5の評価

We had a great experience purchasing…

We had a great experience purchasing our Suzuki e Vitara, thanks to Robbie. He was friendly, helpful and very knowledgeable throughout the whole process. He made everything straightforward and stress-free, and was always happy to answer any questions we had. Excellent service — thank you, Robbie!
We absolutely love our new car!

2026年9月30日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We are so pleased to hear about your great experience purchasing your new car! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout the process. We're delighted everything was straightforward and stress-free.

5つ星のうち5の評価

Robbie made the whole process very easy…

Robbie made the whole process very easy for myself and was very helpful in every step! Great customer service from him

2026年9月29日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your wonderful five-star review! We're so glad to hear that the process was easy and that our team provided great customer service.

5つ星のうち5の評価

Vitara Kuro

I was looking for a Vitara Ultra and spoke with Robbie over the phone who was very helpful throughout the process. Robbie made me a very good offer on a Kuro and l went for it. I could not be more happy, the car is great! The whole process was simple, honest and professional. Thanks Robbie!

2026年9月26日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're so pleased to hear about your fantastic experience! It's wonderful that our team member was very helpful throughout the process and made you a great offer. We're delighted you're happy with your new car and that the whole process was simple, honest, and professional.

5つ星のうち5の評価

Jag was great at working with my budget…

Jag was great at working with my budget and was able to find a car that met the criteria I wanted.

2026年9月14日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're so pleased to hear that our team was able to work within your budget and find the perfect car that met all your requirements. We appreciate your kind feedback!

5つ星のうち5の評価

Brilliant service from Jag Singh

Brilliant service from Jag Singh, would highly recommend you asking for him when purchasing new or used Suzuki

2026年8月28日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're so happy to hear about your excellent experience with our team member. We truly appreciate your kind words and recommendation!

5つ星のうち5の評価

Suzuki purchase

Recently purchased a Suzuki from here. Jag was exceptional. Very understanding & supportive. Could not have asked for a better process with him.

2026年8月25日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're so happy to hear about your positive experience with our team member during your recent Suzuki purchase. We appreciate your kind words!

5つ星のうち5の評価

Jag was brilliant!

The customer service at Richmond was excellent today. Jag listened carefully to what we wanted (and needed) and gave us the best option for our family. I didn’t feel like I was being upsold or pushed and I walked away extremely happy with the whole experience.

2026年8月8日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your wonderful feedback and 5-star rating! We're delighted to hear that our team carefully listened to your needs and provided the best option for your family without any pressure. We're so glad you had an excellent experience.

5つ星のうち5の評価

Jag was professional

Jag was professional, friendly, and happy to answer questions. Communications were great.

2026年7月28日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your five-star rating! We're delighted to hear that our team member was professional, friendly, and happy to answer all your questions, and that communication was excellent.

5つ星のうち5の評価

Excellent customer service and great…

Excellent customer service and great product knowledge. Couldn’t fault the service

2026年7月24日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your wonderful review and five-star rating! We are delighted to hear that you experienced excellent customer service and found our product knowledge to be great.

5つ星のうち4の評価

Visited the sales today and although i…

Visited the sales today and although i didn't purchase a vehicle the sales person Jag Singh was very, knowledgeable, helpful, honest and not at all pushy.

2026年7月18日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your positive feedback! We're so glad to hear that our team member was knowledgeable, helpful, honest, and not at all pushy during your visit.

5つ星のうち5の評価

Jag Singh was really helpful

Jag Singh was really helpful, no pressure, everything explained well

2026年7月17日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was helpful and provided clear explanations without any pressure.

5つ星のうち1の評価

I booked an appointment with Suzuki…

I booked an appointment with Suzuki Portsmouth after receiving two emails and a letter inviting me to upgrade my car. I attended the appointment in good faith but unfortunately my experience was disappointing. Staff were not prepared, communication was poor, and I left feeling that my time had been wasted.

After I posted my original review, I was contacted directly by the dealership and offered a deal in an apparent attempt to resolve the situation. This makes it difficult to understand why they are now claiming my review belongs to another business. They clearly knew who I was and which interaction I was referring to.

Reviews should reflect genuine customer experiences, whether positive or negative. My review relates to my experience with this dealership and I stand by the comments I made.

2026年2月22日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

Hi Gemma,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

5つ星のうち5の評価

Top class service and support

From the moment Jag recieved my call, he did everything possible. When it came to light that transport was currently difficult a lift to the dealership was offered. Jag was prompt and courteous and very amiable. The test drive went well and the buying process was straight forward. A truly positive experience. I look forward to going back to collect my car. Thank you Jag.

2026年5月26日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're delighted to hear about your positive experience! It's wonderful that our team was able to assist you so promptly and courteously, making your test drive and buying process straightforward. We look forward to your return.

5つ星のうち5の評価

Jag was super helpful and…

Jag was super helpful and knowledgeable, talking me through lots of different prices and specs of the cars.

2026年5月25日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your kind words! We're delighted to know our team was helpful and knowledgeable, guiding you through car options.

5つ星のうち5の評価

Jag was very helpful and calmed all my…

Jag was very helpful and calmed all my nerves as this was my first solo car purchase. He answered all my questions and went above and beyond. I am very happy 😊

2026年5月22日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We're so happy to hear we calmed your nerves for your first solo car purchase! We're glad we could answer your questions and go above and beyond.

5つ星のうち5の評価

Suzuki swift

Jag was extremely helpful and patient throughout the whole process. He didn't push any decisions too much, but took time to explain everything clearly, allowing me space, to make decisions at my own pace, which is appreciated.
Fully recommend.

2026年5月12日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate you taking the time to leave us a review. We're happy to hear that you found our team member helpful and patient, and that they clearly explained everything, allowing you to make decisions at your own pace. We value your recommendation!

5つ星のうち5の評価

Very happy with the customer care i…

Very happy with the customer care i received!
Everything was explained & answered all the questions i fired at him.
Thank you Jag 😊

2026年5月11日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your fantastic review and five-star rating! We're happy to hear that you were pleased with the customer care and the thorough explanations you received.

5つ星のうち5の評価

A positive stress free experience

A positive stress free experience, really happy with my new car, Bradley was very helpful and explained everything thoroughly

2026年5月8日
自発的なレビュー
Richmond Motor Group - Suzuki Portsmouth ロゴ

Richmond Motor Group - Suzuki Portsmouth からの回答

We appreciate your great review! We're so glad you had a positive, stress-free experience and are happy with your new car. It's great to hear our service was helpful.

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