Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... もっと見る
企業が回答しました
所在地
所在地を変更Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We’ve just picked up a new scross from Jag at totton in Southampton and it was all very friendly and easy to buy via this branch very happy thank you
企業が回答しました
Cannot recommend Ricky from newmans suzuki enough! Friendly,reliable and very knowledgeable salesman and most importantly honest! Ricky listened to our requirements and from start to finish was a very... もっと見る
企業が回答しました
Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... もっと見る
企業が回答しました
企業情報
当該企業による記述
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
連絡先
Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, 英国
- 02380 873 888
4.9
優良
702件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service great cars
Very pleased with the purchase of a Suzuki baleno, first time buying a car without assistance and Del made the whole experience very easy for me and much less stressful. I would recommend anyone to buy a car with him!
2025年6月30日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Good morning
We're pleased to hear your car purchase was easy and less stressful. It's great knowing you felt supported buying your Suzuki Baleno. We appreciate your recommendation!
Kind regards,
Mae
Suzuki are a great company selling good…
Suzuki are a great company selling good cars. Richmond Suzuki have been very good in looking after my old Suzuki and Now we have purchased a new vehicle . The whole experience has been very straightforward and Sam Beevers the Sales Executive has been fantastic throughout .
2025年6月27日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Brian,
We're happy to hear that you find our vehicles great. It's wonderful knowing your experience purchasing a new vehicle was straightforward and that the sales executive was fantastic. Thank you for your positive feedback!
Kind regards,
Mae
Delbir is FANTASTIC!
What can i say about delbir, beside the fact he is a fantastic salesman! No pressure, no hassle, just pure professionalism!
I wasnt able to purchase a car on this occasion due to a finance hiccup, however throughout the whole process Del was amazing! The worst mistake youll ever make is not buying a car from him :-)
2025年6月3日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Jack. We appreciate you sharing your experience. We're glad to hear that you received professional and helpful service. We regret that you couldn't purchase a car at this time, and we hope to assist you in the future. Thanks for your feedback! - Laurence
I have just purchased a second hand…
I have just purchased a second hand Peugeot from Richmond Motor Group in Southampton. The sales person Delbir was great. He was so helpful and managed to sort out everything for us.
2025年6月2日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
We're happy to hear that you had a great experience purchasing your Peugeot. We appreciate your positive feedback regarding the helpful service you received. Thank you!
Richmond Motor Group - Suzuki Southampton からの回答
We appreciate your recommendation and are very satisfied that our staff was helpful!
Came to the dealership and everyone was…
Came to the dealership and everyone was great Del was really helpful
2025年5月11日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon Lucy, we're happy to hear that your dealership visit was great and that you found our team helpful. Thank you for your feedback! Kind regards, Cameron
Del at Suzuki is a wonderful salesman
Del at Suzuki is a wonderful salesman. No pressure, put us at ease and it was a pleasure buying a car from him. He even made sure our registration number had a letter that we wanted for our daughter’s initial. Del goes above and beyond. Thank you for everything!
2025年5月10日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon Jay, we are thrilled to hear about your positive experience with our sales team. It sounds like you had a wonderful experience with Del. We strive to provide exceptional customer service and it's heartwarming to know that Del went above and beyond to make your car buying experience a pleasant one. We appreciate your kind words and will share your feedback with Del. Kind regards, Cameron
Always friendly and helpful
Always friendly and helpful, I don’t go anywhere else to buy my cars!
2025年5月8日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Thank you for your wonderful review and five-star rating, Alice. We're delighted to hear that you always find our team at Richmond Newmans Suzuki Totton friendly and helpful. Your loyalty means so much to us, and we look forward to assisting you again in the future! Kind regards, Cameron
Very professional and helpful
2025年5月8日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Thank you for your kind review, Graham. We're delighted to hear that you found our team at Richmond Newmans Suzuki Totton professional and helpful. We look forward to assisting you again in the future! Kind regards, Cameron
Del was absolutely fantastic,
Del was absolutely fantastic, such a nice man, very helpful and polite , nothing was to much trouble, would highly recommend this dealership. ☺️
2025年5月2日
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon Lee, we are so pleased to hear about your positive experience. We strive to provide exceptional customer service and it's wonderful to know that Del went above and beyond to make your visit enjoyable. We appreciate your kind words and recommendation. Kind regards, Cameron
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon ,
We appreciate your kind words and are thrilled to hear about your positive experience. We're glad you were satisfied with the service you received. Kind regards, Cameron
I had a very good experience with dale…
I had a very good experience with dale at Suzuki totton. Very friendly and welcoming.. and amazing service.
2025年5月1日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Danielle. We're so glad to hear you had a positive experience with Dale at Suzuki Totton. We appreciate your kind words about his friendliness, welcoming attitude, and excellent service. We strive to provide our customers with the best possible experience, and it's wonderful to know that Dale exceeded your expectations. Many thanks, Laurence
They were very good at making a deal
2025年4月26日
Richmond Motor Group - Suzuki Southampton からの回答
Hi Mrs Holden. We appreciate your kind words and are glad you found the experience positive. Many thanks, Laurence.
Del,
Del,
Was a superstar! Very helpful very informative and knowledgeable.
He was welcoming each time we saw him.
Thanks for help with my wife’s new car
2025年4月30日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Anthony. We're thrilled to hear about your positive experience! It's wonderful to know that you found our team member so helpful and welcoming. We appreciate your kind words and will be sure to share your feedback with him. Many thanks, Laurence.
Excellent
Friendly, communication good.
Easy process from ordering car to collection
2025年4月29日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon Jane, we appreciate your kind words and are glad to hear you had a positive experience. We strive to make the car buying process as smooth and enjoyable as possible. Kind regards, Cameron
Great service 👏
I brought my used car via this garage, throughout the experience Geoff continued to kept me and my partner well informed about the car and answered all our questions. He explained the service plan which he sold to me as it made sense for my needs and we added the Gardx which I am happy I did as speaking to ours they told me it's well worth it.
When coming go collect the car Geoff made me aware that there was a recall on my make of vehicle which needed a part changed, Geoff got it in within minutes of telling me for this piece to be changed which was very impressive.
I cannot fault the service myself and my partner received and would recommend this garage and the sell staff and garage staff.
2025年4月28日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Nath.We appreciate you taking the time to share your positive experience. It's wonderful to hear that you were so impressed with Geoff's communication and expertise throughout the process. We strive to provide our customers with clear and informative explanations about our services, and we're glad that you found the service plan and Gardx to be valuable additions.
We're also pleased to hear that Geoff was able to promptly address the recall on your vehicle. His dedication to ensuring customer satisfaction is truly commendable. We value your recommendation and are committed to continuing to provide exceptional service to all our customers. Many thanks, Laurence.
Geoff has really helped lme with…
Geoff has really helped me with explaining pcp ect .Such a lovely man easy to talk too
2025年4月23日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Kelly. We're so glad to hear you had a positive experience. It's wonderful to know that you found our representative helpful and easy to talk to. We appreciate your kind words and will share your feedback with our team. Many thanks, Laurence.
Excellent great customer service at Richmond motor groupservice always a pleasure to…
Excellent service always a pleasure to buy from Richmond Suzuki.
Jeff is an outstanding person who puts the customer first.
2025年4月23日
自発的なレビュー
Richmond Motor Group - Suzuki Southampton からの回答
Hi Jacqueline. Thank you for your kind words and for taking the time to share your positive experience. We're delighted to hear that you had such a great experience with our team, and that you found our service to be excellent. We're proud to have such dedicated employees who go above and beyond for our customers. Many thanks, Laurence.
Friendly,helpful
2025年4月20日
Richmond Motor Group - Suzuki Southampton からの回答
Thanks so much, Sarah! We're glad you found us friendly and helpful, kind regards, Cameron
Made to feel at ease
Wonderful salesman, Steve Eyles, I wasn't rushed into anything, everything was explained to me at great length, very helpful staff
2025年4月14日
Richmond Motor Group - Suzuki Southampton からの回答
Good afternoon Sue, we're so glad to hear about your positive experience. We strive to provide our customers with knowledgeable and helpful staff, and it sounds like Steve Eyles went above and beyond to ensure you felt comfortable and understood. We appreciate your kind words and will share your feedback with our team. Kind regards, Cameron
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。