Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. Th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dealt with Ed after losing faith with other scooter suppliers it was refreshing to deal with someone who actually cared! Subsequently his customer service was exceptional. Even connecting me with a... もっと見る
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Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on ti... もっと見る
Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and deliver... もっと見る
企業情報
Ride LEV について
当該企業による記述
Ride LEV offer Light Electric Vehicles including eBikes and eScooters to help you get to you destination safely.
Exclusive UK stockists of Blumil GO.
Have your electric bike Delivered Assembled and Serviced at a place of your choice, UK wide!
Experience the service of a local bike shop from the comfort of your home.
Ride LEV also work with a number of cycle to work schemes that can save you up to 42% off the cost of your new eBike.
E-Bikes
E-Scooters
E-Kids
Accessories
Clothing
連絡先
85 Great Portland Street, First Floor, W1W7LT, London, 英国
- 020 3886 1415
- info@ridelev.com
- ridelev.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I recently ordered accessories for my…
I recently ordered accessories for my Tern bike.. I got amazing service from ridelev..
Fast.. reliable and above all the check-in call after the product delivery was amazing
Bad delivery service
I have no complaint about the customer service from this company but as for their courier service it is atrocious would not recommend unless you live close enough to collect
Cannot beat the service.
Picked up a 2021 KTM Macina Sprint from RideLEV, and I absolutely love it.
I’m 26 and had multiple knee operations which limited me to short flat rides. This bike has enabled me to ride further, and not avoid hills!
Fantastic advice, service and kept me in the loop while being built etc.
If you want to get yourself an Ebike don’t hesitate!
Thank you so much Ed and the team!
Exemplary service.
I couldn’t be more impressed by the customer service I received from Ride LEV. The team remembered the item I was looking for and called me as soon as it came into stock. There were some challenges with the delivery (down to the courier) and the team went above and beyond to make sure I had my item as promised. Exemplary.
Great company great product and the…
Great company great product and the seller stays in touch until you receive your order cheers
Ed
Amazing service. Moved mountains to help us…
Moved mountains to help locate our various requested products, which we couldn’t find anywhere in the UK. Ed was fantastic. Ultra responsive. And on WhatsApp, perfect! No hesitation in recommending, I will be buying all my bike gear here in future.
market basket
I ordered a market basket but there was a problem with the supplies Ed from Ride LEV notified me of this money back or wait I opted to wait It has now arrived and is a very good Basket well worth the wait
Many Thanks
The team and service is top notch.
The team and service at Ride LEV is top notch. Always updated on the delivery date and I received an amazing bike at an amazing price. They also included a tech support to build my bike at home. Would thoroughly recommend and use again.
Great service and communication
Great service and communication. I ordered the Tern Market Basket and Hold 'Em basket for my Tern Vektron and was kept up to date with when the stock would arrive by a phone call and follow us WhatsApp messages which was great! My items arrived well packaged in a good strong box. Really friendly team and I would recommend Ride LEV and would definitely use them again.
Really helpful and always get back to u…
Really helpful and always get back to u when something is wrong or need to swap defo shop here again for sure
Brilliant customer service
I got my bike from Ride LEV through a cycle scheme. From start to finish, the buying process was smooth and easy and I was kept well informed throughout. My bike developed a fault a couple of weeks after I got it and Ed went above and beyond to get it replaced with no fuss, and then set up and delivered the same week. Absolutely brilliant service from a company that really cares about customer experience.
I 100% recommend RideLEV!
I am very impressed with RideLEV, I ordered on line and the light that I had ordered was out of stock, they then discovered that it had been discontinued and on discussing my needs sent me a link for an alternative headlight, I wasn't sure about the new alternative until it arrived, it's brilliant, probably better than what I originally wanted! It makes me think that they only stock good quality products! RideLEV also ensured it was delivered quickly as it was for my hubby's birthday. Great communication throughout, 5 stars customer service and 5 star product. I 100% recommend!
Great service did all they said they…
Great service did all they said they would highly appreciate 👍👍👍
Friendly guys and great service!
Easy to use website, order placed and paid for simply and great communications via a phone call and Whatsapp message when I messaged on the website for clarification on delivery time. Friendly guys and top service.
I cannot recommend ride LEV enough
I cannot recommend ride LEV enough! The personal and highly professional costumer service given in my interaction with ride LEV by the owner Ed is by far the best so far this year..
I know that I will be coming back and recommending to all ...
Bike light purchase
Really great service from Ed at Ride at LEV from start to finish!
Great company, will buy again
Great customer service. One item wasn't in stock so gave me a more expensive product for the same price. Their communication with customers is excellent!
Was very helpful they stayed with me…
Was very helpful they stayed with me until I received my package so will be ordering again from them
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