Right Cars レビュー 

Appalling; no one from right cars met my family of two young sons and wife on our arrival at Dalaman airport, and no answer to my numerous phone calls. My young family were traumatised by the experience. I had to get a taxi to my hotel. No answer to my numerous phone calls to right cars the next day. Eventually the Turkish hotel owner got through and the (quite hard to believe) excuse that" they had an accident on in the way to the airport was the reason and that "they now had no car to rent to us". I am still bewildered as to why they did. It answer my 20+ phone calls to see where they were.

A shambles from start to finish! So let down by them. Stay WELL clear.

Personale scortese e che si infastidisce se non capisci subito quello che ti dicono. Spese richieste per loro assicurazione aggiuntiva (noi ne avevamo già 1)e se non la fai quando riporti l'auto ti trovano bolli inesistenti come è capitato a noi con un micro bollo invisibile sul cofano che si vedeva solo con la torcia che ci ècostato € 330!!!La carrozzeria era in pessime condizioni,tutta piena di graffi e ammaccature,che non hanno riparato dai precedenti noleggi,ma che sicuramente si sono fatti pagare.Con l'auto non puoi andare in determinate spiagge (ti controllano con il GPS!) e devi mantenere l'interno dell'auto pulita e priva di sabbia(noi eravamo a Creta al mare!) Cauzione altissima ( € 800) e prezzo noleggio auto fuori mercato rispetto alle altre compagnie a Creta.

It's a scam!! They give you low rate, then they claim that your credit card is not working to put the deposit to force you to take the hefty full insurance, I refused, so they cancelled the rental and didn't refund the mney or even respond to my emails! They work under the name/website right-cars.com , TAKE CARE!!! I ended up renting in international brands even if they are expensive.

Exelentes servicio

Order #RA132931
I ordered three mounjaro pens which were supposed to arrive on 22nd August. They haven't come and my emails are being ignored!! There is no contact number I can find. They currently have nearly £500 of my money so be careful ordering here! Very disappointed!

I would not recommend Right Cars. During my rental, I found that the company is extremely nitpicky when returning vehicles. Even minor marks from normal driving, such as passing through roadworks or construction areas, were treated as damages and I was billed excessively. Instead of fair treatment and customer care, the focus seems to be on finding any excuse to charge extra. For anyone looking for a hassle-free rental experience, I would strongly advise choosing another provider.

We booked via stressfreerental and were sent to Right Cars. An awful experience. They tried to give us a smaller car than promised on the booking. Luckily we checked the car. The backseat was broken too. The lady at the reception was rude and argumentative saying we didn't pay anything and that we can go somewhere else if we don't like it. Which we did in the end. The other company mentioned to us that Right Cars has a bad reputation. Awful. Avoid.

J'avais pris l'assurance sur le site.mais pour eux ça ne convenait pas.ils m'ont proposé leur assurance à 500euros pour 3 semaines.j'ai refusé mais pour la caution ma carte ne fonctionnait pas.pas le choix de prendre l'assurance sinon pas de voiture et là miraculeusement ma carte fonctionne.apres j'ai eu une crevaison que l'assurance ne couvre pas alors que au départ ça couvrait tout.
La voiture était déplorable dégueulasse
Et le réservoir vide .peur de tomber en panne d'essence le temps de trouver une station essence.gros arnaqueurs

Rented RC through carrentals.com. ist of all the shuttle took an hr to pick us up from houston Airport. Got to the center to pick up the car, there are no live agents. You will have to get infront of a monitor to speak to an agent- its vurtual. Was ist told 3 options for a deposit, $250+60, 500 +20 or $1000 I disagreed and he said, let me see what I can do for you, so he reduced it to $400 without additional fees. So, then, on my pick up time, it was supposed to be at 10.30am, but my flight was delayed and I got there at 2.21. So, I asked for the time adjustment to be the time I arrived and return time to be thesame and was told no it couldn't happen, that my pick up time would have to be the past time that was on the reservation, I disagreed, again. I've never in my life heard of that. And also the return time would have to be 10 30. I canceled my reservation and then, I requested for a shuttle to return me back to the airport. The driver arrived 30 mins later and I guess he was told I didn't book through them, he then said he would return in about 15 mins, waited another 30 mins and I just requested a Uber and left.
Do not book through this agency. It was my fault as I didn't do my due diligence,researching before booking

They deliberately restrict the use of valid credit cards (Visa and Mastercard) in order to force customers to purchase full insurance, claiming that the deposit cannot be made on these cards. The banks have confirmed that the cards are valid and have no restrictions.

I travel almost every month and my cards work everywhere, but not at Right Cars Global Rentals, Antalya International Airport, which is simply not true. Unfortunately, I have only now realized that they use such practices.

For Polish customers, this effectively excludes this rental company entirely. I strongly advise not to use their services!

Wegen eines Missverständis mit der Kreditkarte haben wir das Auto nicht bekommen und auch das Geld nicht zurückbekommen. Sie waren überhaupt nicht hilfsbereit und komplett unfreundlich, und als wir um eine Lösung gefragt haben, hatten sie nur im Sinn, uns das Geld abzuziehen ohne uns einen Mietwagen zu geben. Und das taten sie schließlich auch.

Das sind Betrüger... kein Auto bei denen anmieten!!!

Die ziehen die Kaution ein und behalten es!!

Terrible car and company, car had multiple issues that i had to deal with and on top of that they have not replied back to my email, whatsapp or any messages regarding £1072 deposit they took out instead of holding.

I try not to leave negative feedback, but hiring from RC has been a really terrible experience, and I wish I'd checked here first. Hopefully this saves at least somebody from what appears to be a very, very familiar story.

First off, after a 30 minute wait at pick up, I found it was the wrong car they were giving to me - I had ordered an *intermediate* sized SUV (Kia Sportage or similar) specifically for the boot space with 3 people and 3 large cases. RC however were trying to give me a Seat Arona which is most definitely a compact SUV, with space for only one large case in the rear. Even RC's website agrees. The agent quoted the "or similar" clause and said they were similar - I stood firm that compact and intermediate are two distinct size categories, she did eventually agree but then it was another 45 minute wait while they went elsewhere to get the right size car. I had my own insurance policy, and so RC took a €1,480 deposit, which is high, but at least expected. I took a video and photos of the car including the damages that I could see, as they advise you to do. They of course tell you that "any dents or chips less than a 1 Euro coin size, we won't worry about, you only need to note any major damage". Nevertheless, I was careful in photographing everything that I could see.

Through the rental it was generally okay, the car was externally pretty tatty, scratched, dented, and as I found out during a flash shower, had badly perished windscreen wipers which caused something of a safety issue until I could stop and clear the screen manually with towels. But other than that, it generally worked fine at least, with no real issues.

At check in, (and all rather inevitably given that they knew I had taken out my own insurance and going by past reviews), the agent went directly to the windscreen and held a piece of white paper inside to highlight to me a 1mm chip in the windscreen glass. I see from previous reviews this is not an uncommon occurrence. He then insisted I fill out an incident report, including a signed disclaimer that this had occurred during my use, which I of course could not agree to. I had been the sole driver and there had been no impacts to the glass during my holiday. The agent charged my credit card just under 650 Euros for this damage, ostensibly to replace the windscreen, so he claimed. I asked if he would be providing evidence of windscreen replacement / invoice after completion to help with my insurance claim, he replied that RC would not be doing this "due to their policy" which is all rather suspect and makes you wonder if anything they charge for ever actually gets rectified or if it's just an extra income stream. I'm sure that this chip was there all along, and I am convinced that no replacement will happen. No doubt the next renter will be stung for the exact same chip if he doesn't spot it.



As stated, I had taken a video and photos at check out, but no inspection / videoing / photographs by the customer in the full sun glare will pick up these kind of tiny blemishes, especially if you don't know the paper trick, so to be sure of avoiding these tactics, I'd suggest you simply go elsewhere.

I should have checked Right Car's reviews before I hired. Going by the majority of experiences they'll clearly do everything possible to punish you and cash in for having your own insurance by finding a small existing fault at check in, a fault that was likely already there and you'll need to be a professional vehicle valeter and photographer to spot and document it. Pay cheap, pay twice as they say. I'll get the money back through my insurance, but the admin faff is a headache and I'm out of pocket for some months while they sort it out.

Confusingly, only one hour after my card was charged the 650 Euros for damages, I received an email from RC stating that the car had been returned with NO damages, and thanking me for my custom. Eh?

I'll be sticking to Hertz next time.

I recently booked a car through Right Cars via Expedia, and frankly, it was an appalling experience. Despite purchasing insurance directly through Expedia, the staff at the rental facility aggressively pushed their own coverage—insisting I pay for an additional package that was entirely redundant. I repeatedly explained I was already covered, yet they continued their hard-sell tactics with zero regard for the situation.

This happened at midnight, with my exhausted family and two young children in tow. The lack of professionalism and empathy was staggering. It felt less like a car rental and more like a shakedown.

I will never book with Right Cars again, and I strongly advise others to think twice before subjecting themselves to this kind of treatment.

I booked the car from Right Cars via Economybookings.com. I was at the Adnan Menderes Airport on time as planned. I called the phone number stated in the voucher (Right Cars-Turkiye-Izmir). I called them 10 times. Their phone was turned off. It was not reachable. Meanwhile, nobody from this company called me. At the end, I had to take a taxi to reach my destination. I paid 1550 TL (around 28 GBP) to the taxi. I called the Right Cars in the morning. Finally, someone answered the phone. They said that they cancelled my reservation because I did not collect the car. They did not help me at all even though I called them and sent an email several times. Basically, I lost almost 200 Euros. I recommend you not to book anything via this company.

Only putting 1 star because there’s no 0 star option It’s a low key scam! We waited for their shuttle for more than an hour! Called 8x no answer and on the 9th time someone answered I asked where the shuttle they said they can send one out if I want to in 16 minutes so I decided to just cancel since I already waited so long and who knows if they will ever come the guy on the line told me they will cancel and just call expedia for refund. Fast forward 24 hrs later expedia said the rental company said they can’t refund. So yes they took our money and we didn’t have a rental! Do not waste your time it’s a bait! Very bad service

I beleive that it is a scam company.
1st, it was supposed to be meet and greet, but no body was on the airport to meet and greet us.
After 20 miute of waiting and after calling them they came to pick us up.

They pretended that they wanted to charge the card to cover the excess, they told me that the card company didn't authorise the payment, which was a lie, I contacted the Barclayscard, they informed by them that the atttempt of charging the card never happened.

Basically they wanted me to pay € 300 for the 5 days to have a full protection, which is 10 times more than the online charge.

Eventually they cancelled my booking and I had to look for a transportation from the airport to the hotel, which was a very stressful last minute arrangement.

I gave them one star, because there is no zero score, for me I would put minus 10 stars.

Avoid them or you will regret.

Grosse arnaque
Je me suis également fait arnaquer 423 de caution , je suis passer par holidays auto qui propose ce type d'agence arnaqueurs. Je conte pas leur faire de cadeau et je vais me rendre en Turquie. Je veux bien me joindre au groupe qui se crée c n’est pas normal qui puisse arnaquer tous le monde sans rien faire . J ai essayer de les joindres par whats app et par téléphone, il m'on bloqué.
J'ai fait des e-mails aussi à la société mère mais sans réponses!
À fuir !!!!!!

Une compagnie très sérieuse, ponctuelle et honnête. Suite à accrochage avec la voiture, la société a fait une erreur de paiement : très vite ils m'ont remboursé le trop perçu en virement express alors que j'étais déjà revenu en métropole.
Un service client irréprochable