Right Cars レビュー 

I rented a car through this group in Antalya from November 25, 2025, to November 30, 2026, and paid a €1750 deposit. I later received confirmation that the car had been returned in the same condition as I received it and that my deposit would be refunded within five weeks. It's now January 20, 2026, and I still haven't received my deposit back. I'm now forced to file a theft complaint in Turkey to resolve the matter because I'm no longer receiving any response from the company. I believe this is fraud.

The company never showed up to pick us up at the airport and we never got the car phone number disconnected and address is wrong don't be scammed like I was

There were almost $300 toll fees they didn’t include or mention, and also a $700 hold on. My card that I didn’t know about. I couldn’t get a refund because it was the day of that I wanted to cancel
After learning about all the extra fees. It would be nice to see this online BEFORE BOOKING!

ATTENTION ARNAQUE nous avons loué une voiture a Nairobi , deja pour avoir la voirie on a du aller dans un sous sol très bizarre ,la voiture ne correspondait pas avec celle qu'on devait avoir ensuite , aucuns papiers dedans , la Clim l’odeur horrible , même pas d’essence et ils nous on prélever 700 euros de garantie , cela fait 2 mois que nous attendons le remboursement toujours rien malgres plusieurs relances , leurs excuses «  oh ça prend du temps , oh c’est parce que c’était férié , oh je vais le refaire je vous envoie la preuve mais nous n’avons jamais de preuves ils trouvent toujours une excuse

Voleurs !! J'ai pris une location en octobre 2024 ...j'ai bataillé pour qu'ils le rendent les 650 euros prélevés . Passer par customercare arobase right-cars.com en envoyant un mail et la preuve du debit et ils vont s'en charger ..c'est grâce à eux que j'ai récupére mon argent !!!

Scammers are not refunding the deposits
No one met in airport, was waiting more than 2 hours
Car was given with empty fuel tank

I have rented cars for nearly 30 years through so many different companies in the US and all over the world and never faced a situation like with RC rentals.

This company runs a complete scam by charging extra fees and bullying you into paying them by not explaining what is going on, rushing you, pushing you, lying, ignoring, gaslighting, etc.

When contacted through customer service, immediately after, they were woefully unresponsive and unhelpful and simply denied any resolution whatsoever. They have no offices or customer service desks and only have virtual agents working for them offshore. There is no way to contact anyone who can address anything except by email. They do not respond or, when they do, it is one line saying they can do nothing to address their malpractice.

I have disputed the fees through my credit card company but I am also looking into a class action suit with others who have been affected in the same way.

On the day I arrived I heard several other families facing the same issues. I even heard one family calling out, “worst rental car experience ever.”

You can see other similar suits by looking for these words: Look for this suit for something similar: 19m payless unfair car rental fees class action settlement

Dear Mr. Karl Taylor

We rented a car provided by you Antalya right car Turkey through the Enjoy Travel for XXXXXX with the reservation nummer XXXXXXXXX between 29.06.2025----05.07.2025.

As seen in the attachment, the deposit amount of ex. EUR 650 on date 29.06.2025 has not been refunded to Remzi Bicer even though more than 2 months have passed. The deposit transaction by Antalya Right Cars was not blocked from the credit card but was made as a direct withdrawal.
We ve tried reaching Antalya Right car several times by phone and text ,but haven´ t heard back.
Plase kindly intervene and contact your Antalya Right cars franchise to have the deposit transferred to us

I await your kind confirmation that this e-mail has reached you
-----------------------------------------------------------
Even though 6 months have passed, it still hasn't been refunded.

Do not use Hopper or this company. Right Car Rental is a scam. I put on my itenary my airline ticket. My flight was delayed a hour. Upon arrival in airport I automatically called place for Wally Shuttle which is another scam place. They work together to get customer late to car rental so they can report a no show and keep money. The shuttle came one hour late and I repeatedly called them for shuttle and telling them I’m waiting for car. They were awful and didn’t care. When I finally arrived at place there zoom screen would not turn on for me but it did for others. When the finally answered me they told me I’m a no show and go back to airport they have no car for me. Do not use this company and hopper don’t help me at all. They left me stranded and I had hopper pro. Cancelled it and taking them to court.

I rented a vehicle from here for one day and it cost me almost $300 for a Toyota Corolla this also did not include the $1000 deposit that they wanted. Car rental was booked on Priceline for roughly $50. They indicated that the fee was paid only for the reservation. I would not rent from this company again. I have rented from other widely known car rentals enterprise, Sixt and the process and cars were more desirable. They do give you a 1 hour grace period to return the car that is probably the only positive thing that I can say. With regards to the deposit being credited back I have not verified that it was been rectified with my credit card company at the moment. DO NOT RENT FROM THEM>

Big ass scam DO NOT GO HERE OR PUT YOUR DEBIT CARDS WITH THEM, NO ACTUAL PEOPLE WORK HERE, THEY ADDING EXTRA FEES THAT WAS NOT ON THIS SITE now I’m stranded in Orlando waste of my damn time!!!so mad mad as hell

I would give them less stars if I could. This rental company is very sketchy. They said there would be a shuttle at the airport, but there wasn’t. When I called to find out where it was, the option to speak to an agent leads you to a voicemail that may not even be a voicemail. When I saw that the deposit for the car was $2000, I cancelled the reservation and did not receive a refund. It doesn’t get sketchier than this.

Anna helped me so much in St. Maarten. She was so accommodating and nice and helpful and pretty.

Absolutely appalling.

Booked through opodo.com as they showed they had good rating.

The car was damaged and dirty.

Was charged £540 deposit and it is still has not been returned. The guy is also now ignoring my WhatsApp messages asking where my money is.

He also did not help with any bags, nor did he give clear directions for pick up.

I'm now going through my credit card company as a chargeback.

AVOID.

I rented a car via Opodo.co.uk platform from the local supplier Right Cars in for 4 days. Right Cars demanded a Card Payment of 650EUR as deposit which suppose to be repaid after 28 days of returning the car. The car was returned on 19th September without any issues and it is nearing 90days with no repayment has been done. Right Cars are not returning emails, SMS/WhatsApp messages or Phone calls. OPODO.co.uk is also not helpful to resolve the issue with thier supplier. I will have to go to the local court as next step which is frustrating

06.10.2025 günü akşam araç teslim aldık. 20bin tl bizden depozito aldınız. 21 gün sonra bu paranın bize yatacağını söylediniz. Aracı tertemiz teslim ettik hiçbir problem olmadığını söylediniz. Kaç ay oldu asla telefonlarımızı açmıyorsunuz. Acil dönüş yapın yoksa heryere şikayet edeceğim.

Bad bad bad bad!!!!!! This is the worst rental in this side of the world. That's why it is very cheap. Guys don't waste your time and money. The customer services is the second bad things but the hidden $$$ is the first. Once you call customer services they act like you are a criminal. Guys is better to stay away from this.

⚠️ WARNING – Right Cars Antalya (via Holiday Autos) kept my €900 deposit and never refunded it.
Car rented 17 May 2025, returned 1 June 2025 in perfect condition. They promised refund in 28 working days. Despite sending all documents and contacting them many times, they ignored all calls, emails, and texts.
Reviews show many others had the same problem – deposits not returned.

⚠️ Avoid this company – they will take your money and not give it back.

The wanted to take 20000tr in deposit on a booking and its was not the new car that was supposed to be delivered but another old one
They never gave us any money back for deposit

This rental car services is a scam! We were charged extra rental fee upon pick up. The car was not clean and full of exterior scratches. It was not a full size vehicle that we requested. The second day of the rental the car did not start and we contacted the phone number on the key and it did not appear to be a business representative. We were told that we were responsible for road side assistance. DO NOT SELECT THIS RENTAL SERVICE FOR BOOKING THROUGH THIRD PARTIES.