Rightdose Pharmacy レビュー 

676
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's... もっと見る

企業が回答しました

5つ星のうち5の評価

I found that you are a quick, efficient and helpful pharmacy service. I appreciated the updates by email on the progress of my orders. I've recommended Rightdose to friends and colleagues who use simi... もっと見る

企業が回答しました

5つ星のうち3の評価

A quality product at a good price. The free delivery spend level was excellent. The reason for only 3 stars is that the products were poorly packed which resulted in one of 4 bottles being smashed and... もっと見る

企業が回答しました

5つ星のうち5の評価

The practitioner who gave myself and my husband our flu vaccinations was absolutely terrific. He went out of his way to make sure we got our vaccination as he only had a few left. I would certainl... もっと見る

企業が回答しました

企業情報

  1. オンライン薬局
  2. 薬局

当該企業による記述

We are a registered online UK pharmacy, with a physical store in Mount Florida, Glasgow, Scotland. Our expert in-house team of pharmacists are on hand at our pharmacy to help you choose the right medications, or you can visit our stores. We're registered with the MRHA and GPhC (9011378), so you can be sure you're getting a safe service from experienced, registered pharmacists. Rightdose. Your personalised pharmacy, delivered.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

676件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

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4.5

すべてのレビュー

(676)

過去12か月のレビュー数: 24

レビューを書く
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5つ星のうち1の評価

SIMPLY THE WORST AVIOD AT ALL COSTS

Simple the worst AVIOD AT ALL COSTS
They missed collecting my prescriptions last month they had then in plenty of time this month and still not received them sent a complaint email and was just told if not happy just go back to your high street pharmacy
I'm bed ridden at the moment
They don't care that if they mess with people's life's
And that is very dangerous no wonder there ratings are down to 3 stars and falling
I tried to warn people on Facebook as they heavily advertise on that site
But guess what they removed my comments and blocked me from leaving a comment
Very dark dangerous company when they work in this format
They will keep messing with peoples life's until someone's dies from there poor service
And one of the owners works for the Labour Party in Scotland
God help us

2023年8月18日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Tony, As previously discussed we are very sorry that you feel we have failed you, however at no point were prescriptions ordered and passed to us to dispense. We appreciate it must be tough getting things organised from home, and I am comfortable that we did everything possible to offer advice and get things organised for you. We cannot issue medication without the doctor's authority, this is for everyone's safety.

5つ星のうち5の評価

Happy, happy, happy

I have been searching for these particular items for a long time, so pleased to find them on the website.
Ordering was so simple and received as suggested, couldn't be happier.

2023年8月8日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for the review!

5つ星のうち1の評価

Problems, problems, problems!

Problems, problems, problems! The most recent is that the wrong drugs are in the Rightdose pouches. My disabled brother has been taking double the dose of a controlled drug without realising and not getting another medication that he needs.

People need dosettes because they need help organising their medications, however you cannot trust these to be correct.

2023年8月12日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Stella, thank you for taking my call today and your honest feedback. I am grateful that you have brought this to our attention and we shall fully investigate and feed back. The Rightdose Team

5つ星のうち1の評価

Utterly crap

As useless as a chocolate teapot. This would be ideal for me but I’ve spent the last 4 months trying to sign up for it but it’s impossible. They tell you to nominate them as your pharmacy but they’re not on the list. They then tell you they are so you send them a screenshot of the list and they still insist they are and you have to search with their code which gives zero results. Lots of excuses but they’ve been a joke to deal with and I’m giving up.
The company have since replied saying I told them I would leave bad trustpilot reviews and I have because they are entirely warranted. 5 months with zero results and lots of excuses. Avoid like the plague.

2023年8月11日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Phil, We are sorry to hear of the issue you have had signing up for the service. Rightdose are available through a variety of platforms and our unique identifier is FCQ16, and this is the same code as thousand of current patients used to sign up. Last week you contacted us advising that unless we signed you up and issued medication immediately then you would leave multiple negative Trustpilot reviews. I am entirely satisfied that we did everything we could to help.

5つ星のうち4の評価

Glad I used them

You may wonder why four stars and not five. Their website was a bit quirky. I have recently moved to a new address, but my bank info still had the old address. It is best to register, and to be sure the details are correct, and to then order. The package went to the wrong address, but it was redelivered. For most people, this won't be an issue, so they will have a five star service and no delay.

2023年7月16日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Keith, thanks for the valuable feedback. We are reviewing our onboarding process with a view to making it as easy as possible for the lay person, and shall keep this in mind. The Rightdose Team

5つ星のうち5の評価

Beyond the call of duty

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's colleague dashed out with my prescription to their sister pharmacy (a 20-minute round trip!) to collect some cream so I wouldn't have to come into town again. Incredibly kind and greatly appreciated.

2023年8月5日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thank you for your kind review. I'll ensure this is passed to the correct branch.

5つ星のうち1の評価

Review for Rightdose Pouch

Review for Rightdose Pouch - Took several emails to sort out dosage time, which delayed first delivery, luckily I don't leave myself short of medication so had back-up. There seems to be a long turnaround from when you order your prescription via the NHS App to delivery, at least 3 weeks. There is no way to look up on their website to see where in the system your outstanding prescription is, the first you know of any progress is when DPD notify you of expected delivery. Why don't they have an App to track prescription orders? Great idea which is executed badly.

2023年7月24日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Faith, thank you for your review and honest feedback. The Rightdose App is available via your App store and has been a great success, allowing patients to order their medication, track their order and chat to us within business hours. We can issue medication within five days of receipt of your prescription (we need to clinically check prescriptions, produce the pouch, quality check and then dispatch via overnight courier), however when prescriptions are received late it can knock an individual's cycle out of sync. This is a quick fix via an email or phone call. We are responding to emails within 24hrs or quicker, and answered 98% of phone calls first time this week. We promise you that we are listening and are determined to offer the level of service you can rightly expect. Kind regards, The Rightdose Team.

5つ星のうち5の評価

Easy to navigate website

Easy to navigate website. Lots of choice. Always have what I want and delivered in a timely manner. 👌

2023年7月16日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for the review Maria!

5つ星のうち5の評価

What a brilliant idea

Well I must thank you for your time and help. It seemed to take forever to sort out but considering you seemed to be having logistic issues. I am pleased to say that my prescription arrived this morning and I am delighted 😀Ting was very responsive on FB chat. They do not seem to see emails and the phone rings forever. I have yet to start my pills on Monday. They seem to be right with the printing on the pouch. I hope that the other complaints are not the pharmacy’s fault. If you order correctly and on time there should not be a problem. I work in IT and most of the problems with a computer not working correctly was because the operator was not operating it correctly. I look forward to not spending nearly 1.5 hours every 2 months with sore fingers sorting out my pills. Thank you
Rightdose Pharmacy Ltd

2023年7月28日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi David, thank you for your review and feedback. We shall be sure to pass on your comments to Ting. We have implemented a new way of managing email/FB enquiries, so we are hoping you shall notice an improvement here too. Glad to hear the pouches are making your day to day life a little easier. Many thanks, The Rightdose Team.

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