Rightdose Pharmacy レビュー 

676
TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's... もっと見る

企業が回答しました

5つ星のうち5の評価

I found that you are a quick, efficient and helpful pharmacy service. I appreciated the updates by email on the progress of my orders. I've recommended Rightdose to friends and colleagues who use simi... もっと見る

企業が回答しました

5つ星のうち3の評価

A quality product at a good price. The free delivery spend level was excellent. The reason for only 3 stars is that the products were poorly packed which resulted in one of 4 bottles being smashed and... もっと見る

企業が回答しました

5つ星のうち5の評価

The practitioner who gave myself and my husband our flu vaccinations was absolutely terrific. He went out of his way to make sure we got our vaccination as he only had a few left. I would certainl... もっと見る

企業が回答しました

企業情報

  1. オンライン薬局
  2. 薬局

当該企業による記述

We are a registered online UK pharmacy, with a physical store in Mount Florida, Glasgow, Scotland. Our expert in-house team of pharmacists are on hand at our pharmacy to help you choose the right medications, or you can visit our stores. We're registered with the MRHA and GPhC (9011378), so you can be sure you're getting a safe service from experienced, registered pharmacists. Rightdose. Your personalised pharmacy, delivered.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

676件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.5

すべてのレビュー

(676)

過去12か月のレビュー数: 24

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5つ星のうち1の評価

Totally appalled!!!

I have been with Rightdose for about 6 months. I get my medication delivered in pouches. I have been chasing my medication because it was not delivered last week when I was expecting it. On the phone today it was confirmed they no longer do NHS prescriptions. I have been left with no meds and no communication for a week. This is absolutely appalling. I am totally disgusted with Rightdose and would have given no stars at all if the option was there!

2023年9月8日
自発的なレビュー
5つ星のうち5の評価

I found that you are a quick

I found that you are a quick, efficient and helpful pharmacy service. I appreciated the updates by email on the progress of my orders. I've recommended Rightdose to friends and colleagues who use similar, or the same, medications when doing shift work or who have hayfever like myself. I know that two friends have also used your service. I hope to order again soon. Thank you....

2023年8月16日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks Allie!

5つ星のうち5の評価

Fast delivery

I found the service to be fast and efficient. Easy website to navigate. Would use it again.

2023年8月26日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for the review!

5つ星のうち1の評価

Steer well clear. Zero stars from me.

Zero stars from me. Utte Rubbish aka $h1e Missing meds, delays and total confusion. Steer well clear.

2023年8月30日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for your review and honest feedback Martin. Please accept our apologies for any inconvenience we have caused.

5つ星のうち1の評価

AVOID - Absolute Joke of a Pharmacy.

AVOID - Absolute Joke of a Pharmacy.
Signed up in April. Took till July to be onboarded. (Messy process and unclear to the consumer!) Order next months medication which was due 18th August. Late. App told me to call the pharmacy directly. No immediate response, will call back. Called back and told that I missed the deadline for this months run!?!? (I ordered at the earliest point I possibly could!) and my prescription has been sent back to the NHS spine. Also, told they are now not providing for NHS England from 3rd Sept.... Avoid unless you want stress. I don't think they understand how vitally important medication is for people...

2023年8月25日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Andrew, thanks for your review and honest feedback. We are very sorry that you feel this way and apologise for any upset. The pouch service relied on medication being ordered every four weeks (or as agreed) to ensure we could schedule production of the pouches. This is clear in all of our new patient communication. If for any reason this drops out of sync (e.g. late ordering) then the patient would experience the type of frustration you have. You are correct in saying that we are closing our NHS England operation from 3rd Sep, this is simply due to ever increasing costs.

5つ星のうち3の評価

Delivery was prompt but didn’t get…

Delivery was prompt but didn’t get exactly what I asked for and when I asked for to be informed of the item I was looking for I got no reply. Also I had to keep sending emails regarding something I had never ordered and was told it was an email error and something to do with a template.

2023年8月8日
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for the review Yolande. We have passed your feedback to the relevant team. Kind regards, The Rightdose Team

5つ星のうち1の評価

Bad news .I have today been informed the they…

I have today been informed the they will no longer be trading using the pouch service from 3rd September. I only found this out by calling they to check they had my prescription, which they did not have. They wont be able to fulfill the order. Not a happy customer, back to queuing at a pharmacy.

Why are you still telling people they can order pouches ????

2023年8月23日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi Jay, I have reported this message as it may cause unnecessary anxiety for a number of patients. For clarity, we shall no longer be providing the pouch service for patients across NHS England after 3rd Sep and everyone has been contacted across various platforms. Any owed items (e.g. out of stock at the time of dispensing) shall follow once received from the wholesaler. No one is being asked to order medication if we know we cannot service them. However, for patients in NHS Scotland your service shall continue as normal.

5つ星のうち1の評価

Terrible service

Terrible service, I always had to chase up my medication myself, and now to top it off they are stopping the pouch service in England. Taking my prescriptions to Pillo.co.uk, let's see how I get on.

2023年8月22日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thanks for your review and honest feedback James. Kind regards, The Rightdose Team

5つ星のうち1の評価

Great idea, awful execution of it

Great idea. Absolutely awful execution of idea and shoddy unreliable service!

People who need meds made-up this way are often vulnerable and Ill!

The Medication often arrived 2 days after the start date written on packaging and no one seemed to twig "oh that's late"... so several times I had to go without needed and prescribed meds which messes up mental and physical health. Then there was never any empathy on phone, that is when you can get through.

I've changed over to super drugs equivalent service as

2023年8月22日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Thank you for your feedback Melanie, sorry we let you down.

5つ星のうち1の評価

A sad tale of incompetence

After reading many reviews a month or to ago, I decided to use Right Dose. I was fed up of the monthly palaver of filling my pillboxes.

The first month, there was a mix-up. Apparently two people with my surname Fran***** were on their ‘system’.
The other person had ordered directly on their website, at the same time my prescription from my GP went through. I ended up receiving all his medication!
I received mine 3 days later, after having run out of mine.

I had repeatedly told them that my meds needed to be delivered in good time. So here I am again, with no meds (they have all gone). A GP prescription that was ordered 8 or 9 days previous.

Chat messages on the Rightdose App ignored. When speaking with a customer advisor, I was told, after I asked about having a look on their system for an update on whether they had received my prescription. "We don't have a computerised system” From my previous phone calls with their supervisors, I was told it's done on spreadsheets!

Finally to add insult, I received an email saying due to higher than expected demand in England and Government payments, not keeping up with the costs of medicine, they were pulling out of England.

This company was far too out of its depth. Given all the advertising on Facebook, serves them right.

Update:-
Thanks you for your reply Right Dose. The problems probably start right from the top. You need more support from the bosses.

2023年8月22日
自発的なレビュー
Rightdose Pharmacy ロゴ

Rightdose Pharmacy からの回答

Hi John, thank you for your feedback. We are very sorry that you have had a poor experience and shall ensure to share your feedback with our senior management.

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